Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
4
A54 rating
on August 26, 2024
Posted by: Mitchell
[This review was collected as part of a promotion.] Could have better front camera and more storage space
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It works for me
on August 26, 2024
Posted by: MotherOfMonsters
[This review was collected as part of a promotion.] I recently purchased the Samsung Galaxy A54. So far this phone had preformed to expectation.
But what are my expectations?
The graphics are great and there has been no compatibility issues with the apps i use in every day life.
I recently lost my former phone to a gardening sprinkler accident. So I was looking for a replacement and kept on returning to the A54. Why? Because #1 importance is it is compatible with my continuous glucose monitor. So instead of having to carry other devices to watch my levels. I have access to it directly on my phone. The other secondary considerations included;price, IP67 water and dust resistance rating, camera quality, ease of use, and ease of transferring to the new phone. Plus now I get to try out Samsung's Galaxy AI feature. Included is a photo that was not taken by the A54 sorry about the quality.
But what are my expectations?
The graphics are great and there has been no compatibility issues with the apps i use in every day life.
I recently lost my former phone to a gardening sprinkler accident. So I was looking for a replacement and kept on returning to the A54. Why? Because #1 importance is it is compatible with my continuous glucose monitor. So instead of having to carry other devices to watch my levels. I have access to it directly on my phone. The other secondary considerations included;price, IP67 water and dust resistance rating, camera quality, ease of use, and ease of transferring to the new phone. Plus now I get to try out Samsung's Galaxy AI feature. Included is a photo that was not taken by the A54 sorry about the quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good basic android
on August 26, 2024
Posted by: Campgal
[This review was collected as part of a promotion.] Not sure how the Galaxy AI works eith this device but thus far its been a good entry level phone with basic internet and streaming features and an ok camera.
Battery life could be better though
Battery life could be better though
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Hi Campgal,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are experiencing less than anticipated operational times for your battery life, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are experiencing less than anticipated operational times for your battery life, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great learning tool
on August 26, 2024
Posted by: Love2pumpmud
[This review was collected as part of a promotion.] I'm 70 years old and not as computer savvy as a lot of younger generations! But I've had samsung phones back as far as I can remember, and I love my galaxy A54 it is super helpful, and easy to operate even helps make up for my stupidity, I would totally recommend samsung galaxy! If I get bord I can break out my Samsung galaxy and learn new stuff, for hours!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on August 26, 2024
Posted by: Karleto
[This review was collected as part of a promotion.] Galaxy A54 5G this device has cool cool features and including camera! I strongly 💪 recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone
on August 26, 2024
Posted by: AngelaT
[This review was collected as part of a promotion.] I love the phone and how the Ai is on the phone it works really goof
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device
on August 26, 2024
Posted by: Hollowj
[This review was collected as part of a promotion.] The galaxy AI is top form love all the features and camera that us has compared to the other phones in the past
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on August 26, 2024
Posted by: 1down5upenduro
[This review was collected as part of a promotion.] Samsung is my favorite brand. I couldn't select Note 20, so I selected this device. Note is my favorite series phone. I still have mine and it works great. I will never trade it in. I really wish they would bring back the Note series. I understand galaxy has now similar functions but I really liked the quality of Note. It always felt like it was tested before release.
Value
5
Written by a customer while visiting Samsung US