Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
3
Works well at times
on August 26, 2024
Posted by: Tgblue
[This review was collected as part of a promotion.] Having trouble keeping settings.dont know if it's my issue or the phone.at times it says I'm not registered to a network.i reboot and then it works.cant wait to try the galaxy Ai thing
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Tgblue,
Thanks for taking the time to review your Samsung Galaxy A54. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy A54, however, we need more information than we currently have available. Please feel free to reach out to Samsung Support at your leisure to conduct troubleshooting on your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to review your Samsung Galaxy A54. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy A54, however, we need more information than we currently have available. Please feel free to reach out to Samsung Support at your leisure to conduct troubleshooting on your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
As close to having a Blackberry as I could get.
on August 26, 2024
Posted by: Ch3fJ0y
[This review was collected as part of a promotion.] Bixby is awesome. The cameras are beyond fabulous. The speakers are great, too. The messages are secure (like Blackberry), and has lots of storage space. I've expanded mine with an SD card.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on August 26, 2024
Posted by: NDNPASSFER
[This review was collected as part of a promotion.] I love my phone. I purchased through a reputable and licensed third party. The battery life is amazing. I also love that I always have service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The camera is wonderful
on August 26, 2024
Posted by: Angiestevr307
[This review was collected as part of a promotion.] The only negative I've had is getting the adapter to work so I can use my auxiliary cord n charger at the same time.
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Hey there Angiestevr307,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy A54, however, we would need a bit more information than we currently have available. When you have the opportunity available, feel free to reach out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy A54, however, we would need a bit more information than we currently have available. When you have the opportunity available, feel free to reach out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 26, 2024
Posted by: jr88fanla
[This review was collected as part of a promotion.] I use phone for playing games ,streaming TV and music . When I use the phone for these everything is clear and sharp image. The galaxy AI is easy to use when I need it. The camera takes great pictures to. I use my goggle maps also with good display of roads on map
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good features and quality.
on August 26, 2024
Posted by: Maribel
[This review was collected as part of a promotion.] Good quality and good for streaming and good quality for photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best I've had in a long time
on August 26, 2024
Posted by: Tinman
[This review was collected as part of a promotion.] It's a great phone. Had a few bugs when I first got it but they got fixed pretty quick. I haven't used the Galaxy AI really. Not a big fan of AI so not sure how it works or how well it works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features updates way to much.
on August 26, 2024
Posted by: Babealabe1344
[This review was collected as part of a promotion.] I like the samsung as a whole for a phone product but the updates are so frequent it's the most I've ever had to do. I haven't had the device for to long either. I am not too familiar with an "Galaxy AI" samsung and will def be looking in to one.
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Howdy Babealabe1344,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US