Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Great phone
on August 26, 2024
Posted by: jr88fanla
[This review was collected as part of a promotion.] I use phone for playing games ,streaming TV and music . When I use the phone for these everything is clear and sharp image. The galaxy AI is easy to use when I need it. The camera takes great pictures to. I use my goggle maps also with good display of roads on map
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good features and quality.
on August 26, 2024
Posted by: Maribel
[This review was collected as part of a promotion.] Good quality and good for streaming and good quality for photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best I've had in a long time
on August 26, 2024
Posted by: Tinman
[This review was collected as part of a promotion.] It's a great phone. Had a few bugs when I first got it but they got fixed pretty quick. I haven't used the Galaxy AI really. Not a big fan of AI so not sure how it works or how well it works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features updates way to much.
on August 26, 2024
Posted by: Babealabe1344
[This review was collected as part of a promotion.] I like the samsung as a whole for a phone product but the updates are so frequent it's the most I've ever had to do. I haven't had the device for to long either. I am not too familiar with an "Galaxy AI" samsung and will def be looking in to one.
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Howdy Babealabe1344,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like to share additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
4
Ok features
on August 26, 2024
Posted by: Jams14
[This review was collected as part of a promotion.] Galaxy AI is great 👍 totally worth the price and 💯 recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's an ok phone for the lower priced
on August 26, 2024
Posted by: Klkram
[This review was collected as part of a promotion.] It has Galaxy AI which I'm still trying to learn how to use. The cameras are ok. It moves pretty smoothly most of the time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast full experience phone
on August 26, 2024
Posted by: Lamblove44
[This review was collected as part of a promotion.] This 5g phone runs fast so I can open apps quickly and have many things open at the same time and switch between them fast. I'm able to look up information and be entertained seamlessly because of this fast 5g phone. Thanks for making it! Also the battery is great. I'm able to use my phone for a long time before needing to charge it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This priduct is lacking signal
on August 26, 2024
Posted by: Shorty38
[This review was collected as part of a promotion.] These device iz not all that it lacks signal the 5g or 4g dont work well at alll the phone i had before was better in signal but bad in storage ...the a 54 is good w storage bad w signal
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Greetings Shorty38,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A54. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have a 5G capable phone or tablet with the appropriate SIM card, and you are in a 5G service area, you don't have to do anything to take advantage of the increased speed and connectivity. Your device is preconfigured to take advantage of all the benefits of 5G automatically. Whenever 5G coverage is not available, your phone will automatically fall back to 4G or 3G speeds. Check to see if your phone is displaying the 5G indicator on the status bar. If it isn't, your phone is using either 4G or 3G. The 5G indicator's appearance will vary based on carrier. For more information, take a look at, "Use 5G on Galaxy phones and tablets." If you have any questions for us or if you would like any further assistance after reviewing the resource that has been shared, let us know by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083184/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy A54. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have a 5G capable phone or tablet with the appropriate SIM card, and you are in a 5G service area, you don't have to do anything to take advantage of the increased speed and connectivity. Your device is preconfigured to take advantage of all the benefits of 5G automatically. Whenever 5G coverage is not available, your phone will automatically fall back to 4G or 3G speeds. Check to see if your phone is displaying the 5G indicator on the status bar. If it isn't, your phone is using either 4G or 3G. The 5G indicator's appearance will vary based on carrier. For more information, take a look at, "Use 5G on Galaxy phones and tablets." If you have any questions for us or if you would like any further assistance after reviewing the resource that has been shared, let us know by contacting Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083184/
Written by a customer while visiting Samsung US