Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6 out of 5
4.6
(2,669 Reviews)
Open Ratings Snapshot
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product. 
(
52 out of 69
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5 out of 5
5
Awesome A54 5G
on August 26, 2024
Posted by: Lonewolf
[This review was collected as part of a promotion.] This product has lived up to everything I had hoped fir and at a very reasonable price
Love all the features including AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone for price
on August 26, 2024
Posted by: Longshot380
[This review was collected as part of a promotion.] Overall, verycsatisfied with the A54. A few minor annoyances with Messages that I can't figure outbut it might be a Google problem. Number of upgrades exceptional for price. I recommend the A54 to others as a very good buy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product meets all of my needs, without fail
on August 26, 2024
Posted by: Larks2000
[This review was collected as part of a promotion.] This is one of the best top tier mid range phones, after a lot of research I found this was the best option for the price.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My phone works very well, with my galaxy 7 watch!
on August 26, 2024
Posted by: Jennjenn
[This review was collected as part of a promotion.] I have been Using Samsung Galaxy phones for over 10 years and I believe FOR ME... it is the best phone! I have Used a Galaxy watch 5 and Now with my Galaxy watch 7 I have A.I. capabilities on the The Phone As Well as ON my Galaxy 7 watch!! I ABSOLUTELY LOVE the A.I. on the Watch it REALLY helps me out A lot!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Works well at times
on August 26, 2024
Posted by: Tgblue
[This review was collected as part of a promotion.] Having trouble keeping settings.dont know if it's my issue or the phone.at times it says I'm not registered to a network.i reboot and then it works.cant wait to try the galaxy Ai thing
Value
3 out of 5
3
Response from Samsung USBy Social CommerceAugust 27, 2024
Hi there Tgblue,
Thanks for taking the time to review your Samsung Galaxy A54. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy A54, however, we need more information than we currently have available. Please feel free to reach out to Samsung Support at your leisure to conduct troubleshooting on your device. Thank you for being a loyal Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As close to having a Blackberry as I could get.
on August 26, 2024
Posted by: Ch3fJ0y
[This review was collected as part of a promotion.] Bixby is awesome. The cameras are beyond fabulous. The speakers are great, too. The messages are secure (like Blackberry), and has lots of storage space. I've expanded mine with an SD card.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life
on August 26, 2024
Posted by: NDNPASSFER
[This review was collected as part of a promotion.] I love my phone. I purchased through a reputable and licensed third party. The battery life is amazing. I also love that I always have service.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The camera is wonderful
on August 26, 2024
Posted by: Angiestevr307
[This review was collected as part of a promotion.] The only negative I've had is getting the adapter to work so I can use my auxiliary cord n charger at the same time.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceAugust 27, 2024
Hey there Angiestevr307,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy A54, however, we would need a bit more information than we currently have available. When you have the opportunity available, feel free to reach out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
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