Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
4
Great features
on August 26, 2024
Posted by: Mommascruggs
[This review was collected as part of a promotion.] Love to stream and game. I love the quality of sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The A54G is amazing!
on August 26, 2024
Posted by: Victoria
[This review was collected as part of a promotion.] When AI first rolled out it's feature to this phone,I've loved it and it's been amazing to use! I pair it with my smart watch and both have been game changers in my life making it more convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My favorite galaxy yet!
on August 26, 2024
Posted by: GalaxyGirl78
[This review was collected as part of a promotion.] This phone is everything you would expect in a Galaxy times two. From the speed of the operating system to the quality of the 50mp camera and the addition of galaxy AI photo editor, this A series really has it all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I don't like it
on August 26, 2024
Posted by: LovePhones
[This review was collected as part of a promotion.] The phone doesn't have good signal my calls drop like crazy and my phone takes forever to pick up on my end
Value
1
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Lovephones,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Check out the article that I have linked below for you titled, "Dropped calls on a Samsung phone" for some quick troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy A54. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please feel free to also take a look at, "Issues with mobile network connection on Samsung phone or tablet" for some troubleshooting steps that you can take to help resolve what you may be experiencing with your mobile network connection. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Check out the article that I have linked below for you titled, "Dropped calls on a Samsung phone" for some quick troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy A54. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please feel free to also take a look at, "Issues with mobile network connection on Samsung phone or tablet" for some troubleshooting steps that you can take to help resolve what you may be experiencing with your mobile network connection. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it!
on August 26, 2024
Posted by: Bomani
[This review was collected as part of a promotion.] The phone is so much better than the Moto G stylus I had before. Galaxy AI is incredible! I am so glad I finally made the switch to samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone.
on August 26, 2024
Posted by: RickAttack23
[This review was collected as part of a promotion.] Love it's features. It's better than the last series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 26, 2024
Posted by: Cgbb33
[This review was collected as part of a promotion.] I have always had androids. All types and brands. I have decided to specifically stick with Samsung Galaxy phones. My A54 5g is an awesome phone. It is solid, I never have any issues with it, takes great photos and gets done what I need from it. Love my Galaxy A54 5G
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Personal Phone
on August 26, 2024
Posted by: Love2stream
[This review was collected as part of a promotion.] I constantly use my phone for music and streaming. It has great memory storage space and handles connectivity well.
Value
5
Written by a customer while visiting Samsung US