Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
My IA rate
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy a54 its a great dive for people who wants a good device and have a Galaxy IA experience. I'm happy with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty solid phone
on August 12, 2024
Posted by: Amarie23
[This review was collected as part of a promotion.] I recently got my hands on the Samsung Galaxy A54 5G, and it's been a pretty solid phone for me. Here’s my take on it: The Galaxy A54 5G looks and feels pretty nice, with a shiny glass back that makes it feel more expensive than it is. It fits well in the hand, and I like the fingerprint sensor being under the screen—it’s quick and easy to use. The 6.4-inch screen is bright and colorful, thanks to the Super AMOLED display. Everything looks really good on it, from Instagram photos to Netflix shows. Plus, the 120Hz refresh rate means everything moves smoothly, which is great for watching videos and scrolling through social media. With the Exynos 1380 processor and either 6GB or 8GB of RAM, the phone handles all my usual apps without any hiccups. Multitasking is smooth, and even games run pretty well, though it might not be the best for super high-end gaming. The 5G support is a nice touch for faster internet speeds. The camera setup on the Galaxy A54 5G is quite versatile: Main Camera (50MP): Takes clear and detailed pictures, especially in good lighting. Ultra-Wide (12MP): Perfect for capturing more in a single shot. Macro and Depth Sensors: These are fun for close-up and portrait photos. The selfie camera (32MP) is also pretty good, making video calls and selfies look sharp. The battery life is impressive. With a 5,000mAh battery, it lasts me through the day easily, even with a lot of usage. The 25W fast charging is handy, but the downside is that there’s no charger included.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's pretty Meh
on August 12, 2024
Posted by: Samiam
[This review was collected as part of a promotion.] So I had originally upgraded for storage space.
Big peeve is when shooting clips of video random 20 minute clips will be deleted from the MIDDLE of my recording. Not as if I run out of space and it stops.
The camera will periodically just stop recording a few seconds after it's started because the screen has *timed out*
There are connectivity issues with my Galaxy buds. Where it will randomly drop and reconnect. Troubleshooted already and it's a phone issue not a bud issue.
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Salutations SamIAm,
Thanks for taking the opportunity to review your Samsung Galaxy A54. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The camera on your Galaxy phone is capable of recording Ultra HD and 8K videos. However, video resolutions this high require a great deal of processing and battery power. To prevent your phone from overheating, higher resolution videos have a 10-minute recording limit, but you can choose a lower resolution to extend your recording time. Please take a moment to review, "Galaxy phone stops recording videos after 10 minutes" to help resolve what you have described to be experiencing with your device. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Also check out, "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve your Bluetooth connection. Let us know if you have any questions for us after reviewing these resources by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001538/
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Thanks for taking the opportunity to review your Samsung Galaxy A54. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The camera on your Galaxy phone is capable of recording Ultra HD and 8K videos. However, video resolutions this high require a great deal of processing and battery power. To prevent your phone from overheating, higher resolution videos have a 10-minute recording limit, but you can choose a lower resolution to extend your recording time. Please take a moment to review, "Galaxy phone stops recording videos after 10 minutes" to help resolve what you have described to be experiencing with your device. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. Also check out, "Bluetooth device won't stay connected to Galaxy phone or tablet" to help resolve your Bluetooth connection. Let us know if you have any questions for us after reviewing these resources by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001538/
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent mid-range phone
on August 12, 2024
Posted by: BobbyGee2003
[This review was collected as part of a promotion.] So I haven't yet been able to experience Galaxy AI. But the phone is very cool indeed. It's a good size for your hand. The phone is very responsive. The colors on the screen are a little different compared to the "S" series. The "A" series can be purchased for less than half of the "S" series. I have a dual-SIM model, but could only get the primary one to work, so I still carry around my Galaxy S8+ as well. I will troubleshoot more and update my review later. Overall, I feel that Samsung is the best option for Android phones. Minimal issues, decent benchmarks, and several purchase options from the budget-conscious to the person who must have the latest-greatest. I recommend Samsung phones to everyone I know.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all around!
on August 12, 2024
Posted by: Xy37xy4c
[This review was collected as part of a promotion.] I bought a Samsung Galaxy A54 5G in November of 2023, and I can say it's the best phone i've used. The color selection was really nice (I went with purple). Right off the bat the phone is simple to use, very straight forward, and was supplied with regular updates to keep things fresh and moving for me. As a prior IOS user, switching to Samsung was a great choice, especially with this device. The battery life is great and can expect to go the whole day without a need to charge. The Camera quality is really good as I'm able to pick out small fine details in images and videos. The creativity of settings allows me to customize my phone to my liking, allowing for a great personal experience. Google AI works well too and is super compatible with your everyday searches. If you're looking for something reliable, affordable, and well put, this is the phone for you! Samsung out did it with this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I only buy Samsung
on August 12, 2024
Posted by: OMEN1NONLY
[This review was collected as part of a promotion.] I only buy Samsung phones. I started at the Galaxy S3 and have been a die hard fan ever since. I recently purchased my Samsung Galaxy A54. I love it. It takes stunning photos. I play my favorite games on it when I'm not answering emails for work, or staying in touch with the kids or the wife. The addition of the new Galaxy A.I. which I haven't delved into much yet. Has the potential to be a powerful tool in such a small package. Samsung all day, every day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: MINDURBIZNESS
[This review was collected as part of a promotion.] I love everything about this phone the camera the streaming everything is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Cj2cain
[This review was collected as part of a promotion.] I've had this phone since a little after it's release, and I have nothing but good things to say about it. Great battery life, fast and responsive, and great sound and picture quality. I love this phone!
Value
5
Written by a customer while visiting Samsung US