Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Samsung Galaxy A54
on August 12, 2024
Posted by: Bg02485
[This review was collected as part of a promotion.] Great phone great camera love everything about it has been a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good for price, but a little slow
on August 12, 2024
Posted by: SwissRoger
[This review was collected as part of a promotion.] I chose this phone for two reasons:
Price and the ability for an SD storage.
Now, with each update of service, the phone gets slower and slower.
Also one downside is, you cannot charge wireless.
All over, a 7 out of 10
Price and the ability for an SD storage.
Now, with each update of service, the phone gets slower and slower.
Also one downside is, you cannot charge wireless.
All over, a 7 out of 10
Value
3
Response from Samsung USBy Social Commerce, August 13, 2024
Salutations SwissRoger,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A54. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is an informative resource to check out when you have some time available to learn how you can automatically optimize your phone for faster, better performance. If you like devices that offer wireless charging, I recommend taking a look at the S Series and Z Series, linked below. If you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/mobile/phones/all-phones/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A54. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Software updates are like oil changes and tune-ups for your phone or tablets, they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is an informative resource to check out when you have some time available to learn how you can automatically optimize your phone for faster, better performance. If you like devices that offer wireless charging, I recommend taking a look at the S Series and Z Series, linked below. If you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/mobile/phones/all-phones/
Written by a customer while visiting Samsung US
Customer Rating
5
My World. My Galaxy
on August 12, 2024
Posted by: RFitL33
[This review was collected as part of a promotion.] My New Galaxy A54 is nothing short of an exceptional! The spec's are sharp and the performance of this device delivers with each experience! Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall good phone
on August 12, 2024
Posted by: Andresian
[This review was collected as part of a promotion.] I like the phone thus far. The camera is excellent takes good pictures, but the video quality could be better. I also like using the Galaxy AI, it helps navigate the internet very easily, and responds to questions that you have with very precise answers. The settings on the phone are very easy to navigate, and uploading apps are very good. It's great at blocking spyware and blocked or unwanted numbers and apps. Overall it's a good phone and fits in my pocket perfectly. Its not bulky very slim and sleek, crisp picture quality. The Bluetooth use is great and clear quality. I would suggest this phone for people who want quality and not just the bells and whistles.
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Hey Andresian,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A54. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. We love to hear that you have been enjoying all of the features and the full functionality of your Galaxy A54 so far! If you would like to share any other feedback with us or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. We'd love to hear more! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy A54. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. We love to hear that you have been enjoying all of the features and the full functionality of your Galaxy A54 so far! If you would like to share any other feedback with us or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. We'd love to hear more! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsungs
on August 12, 2024
Posted by: Guysgreats
[This review was collected as part of a promotion.] I have owned Samsung products since the note 2. Always a great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A54 5G
on August 12, 2024
Posted by: Stephanie420
[This review was collected as part of a promotion.] I love this phone. It has a great battery life, awesome camera, it's the perfect size, and reputable brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are awesome
on August 12, 2024
Posted by: OrbitingDaGalaxy
[This review was collected as part of a promotion.] I have always enjoyed samsung's products but I fell in love with galaxy phones. The clarity of the pictures, how the multiple cameras gives so much definition. It makes recording so life like. The AI on my galaxy A54 truly is a helping hand. It's a friend with all the answers. At to the questions I ask. It also reminds me when it needs to be updated before doing it. I have a conversation wit my phone everyday almost all day. My galaxy even answers calls when I can’t. This feature comes in handy when I can’t be interrupted and don't want to miss a call. So Awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A54 5G good bang for your buck
on August 12, 2024
Posted by: Roofer317
[This review was collected as part of a promotion.] An excellent mid range 5g device. Screen resolution and refresh rate is top notch. Battery life is great if you use battery saver feature. This is one of the only real complaints I have. If I run it without battery saver it doesn't last all day but with battery saver it lasts well over 24 hours. It's a great looking phone. I was a little disappointed that it was thicker than my A52 5G however the performance is noticeable improved. The AI feature is a welcomed addition however I have not tried it. Samsung makes my favorite phones I don't think I will switch to another manufacturer. Thanks Samsung!
Value
4
Written by a customer while visiting Samsung US