Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
3
Great storage
on August 12, 2024
Posted by: XFantasy
[This review was collected as part of a promotion.] Galaxy AI
Really great product but with every update there's also consequences which makes my phone run very slow!
Really great product but with every update there's also consequences which makes my phone run very slow!
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there XFantasy,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like further assistance after reviewing the resources that have been shared or if you have any questions for us, do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like further assistance after reviewing the resources that have been shared or if you have any questions for us, do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: GalaxyBear
[This review was collected as part of a promotion.] The samsung galaxy has a really sleek design and feels great to hold. Especially on those long phone calls. Whenever I need to know something quickly I use the galaxy Ai and in a flash , I get what I need. The performance is phenomenal with little to no down time on the screen. I haven't had any personal problems with the phone. Pair that with the galaxy buds and I'm all set for a comfortable day watching show through my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Glitchy but great for the price
on August 12, 2024
Posted by: LovesJesus07
[This review was collected as part of a promotion.] Galaxy AI is outstanding.
Sometimes the phone can be glitchy but it quickly fixes itself and works just fine.
Sometimes the phone can be glitchy but it quickly fixes itself and works just fine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, speed, camera, reliable
on August 12, 2024
Posted by: jktx2024
[This review was collected as part of a promotion.] Great phone overall only thing to improve is charging speed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I'd like a longer battery life.
on August 12, 2024
Posted by: babybrother
[This review was collected as part of a promotion.] I like the phone fine, except I was accustomed to the S23 battery life and this one just isn't as robust. Other than that I like the phone and it's features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I like your display a lot. It's really good
on August 12, 2024
Posted by: Tanvir2001
[This review was collected as part of a promotion.] Galaxy AI is way ahead of the other AI. I like the way it works. And how accurate it is. I always use it whenever I think I need help.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent bang for the buck
on August 12, 2024
Posted by: FatPat
[This review was collected as part of a promotion.] I have a Galaxy A52 that has served me well for several years. It's not the flagship phone but it's tough, reliable and on a recent trip to London I was pleasantly surprised at both the photo and video capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great bang for your buck
on August 12, 2024
Posted by: BobbyTyphoon
[This review was collected as part of a promotion.] Never used Galaxy AI, but I welcome our future AI overlords and wish them the best.
Back to the A54. It has good battery life, takes good pictures and video for my purposes. I don't game a lot on it but the phone performs smoothly for the processor it has. It is great value for the cost and I would purchase it again if need be.
Value
5
Written by a customer while visiting Samsung US