Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
!!!I love it !!!
on August 12, 2024
Posted by: simontabata0813
[This review was collected as part of a promotion.] excellent product, I love it, very good valExcelproductlentue for money. It is a great piece of equipment, I would recommend it 100 percent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've had thus far!
on August 12, 2024
Posted by: Princess
[This review was collected as part of a promotion.] I think my only regret is not getting a new Galaxy sooner. I've always loved Samsung products but this one by far met and exceeded my expectations. I've had it for over a year and it still looks and operates as the first day I brought it home. I love how I can customize the appearance, the appearance of the apps and how they display on the lock screen are a definite bonus. I'm always streaming music, watching videos on YouTube or using it to watch my favorite shows. It's super easy to find accessories and holds up pretty well physically (I've dropped it a few times and it's still working just fine). Definitely would recommend to anyone shopping for a new device. Whenever it's time to get a new phone, I'm very much looking forward to the upgraded Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I've had the phone for close to a year
on August 12, 2024
Posted by: Adele11
[This review was collected as part of a promotion.] I have the Samsung Galaxy A 54 for close to a year now and overall I live the phone but there are a few things that I do bother me. The camera is great except for when your trying to get a shot from far away it can be quite blurry. Another thing Is texting whenever I type there are times the screen would go right back to home screen and that can be annoying when I'm trying to type something up. My phone isn't on power save mode but it only charges to 80% which doesn't bother me too much cause the battery does last all day. I'm still getting used to the phone and it's features but overall I do like it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the big screen.
on August 12, 2024
Posted by: Jackrabbitjessica
[This review was collected as part of a promotion.] I use my galaxy a54 5g everyday. Mostly for banking and taking pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great storage
on August 12, 2024
Posted by: XFantasy
[This review was collected as part of a promotion.] Galaxy AI
Really great product but with every update there's also consequences which makes my phone run very slow!
Really great product but with every update there's also consequences which makes my phone run very slow!
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there XFantasy,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like further assistance after reviewing the resources that have been shared or if you have any questions for us, do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like further assistance after reviewing the resources that have been shared or if you have any questions for us, do not hesitate to contact Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: GalaxyBear
[This review was collected as part of a promotion.] The samsung galaxy has a really sleek design and feels great to hold. Especially on those long phone calls. Whenever I need to know something quickly I use the galaxy Ai and in a flash , I get what I need. The performance is phenomenal with little to no down time on the screen. I haven't had any personal problems with the phone. Pair that with the galaxy buds and I'm all set for a comfortable day watching show through my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Glitchy but great for the price
on August 12, 2024
Posted by: LovesJesus07
[This review was collected as part of a promotion.] Galaxy AI is outstanding.
Sometimes the phone can be glitchy but it quickly fixes itself and works just fine.
Sometimes the phone can be glitchy but it quickly fixes itself and works just fine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, speed, camera, reliable
on August 12, 2024
Posted by: jktx2024
[This review was collected as part of a promotion.] Great phone overall only thing to improve is charging speed
Value
5
Written by a customer while visiting Samsung US