Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Good balance between cost and benefit.
on August 10, 2024
Posted by: Ruyryu
[This review was collected as part of a promotion.] Excellent phone, good balance between cost and benefit, has a very good camera, very good screen resolution and good performance in general,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This A54 is one of the best yet for durability.
on August 11, 2024
Posted by: Cdsanddozer
[This review was collected as part of a promotion.] The A 54 5G is shockingly better than any galaxy product since the Note 9 especially the battery life, ease of use, and durability.Although the audio is slacking some for a samsung device and the device tends to run hot, the extra memory and the Galaxy AI still more than makes up for it's shortfalls. I highly recommend this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's fast and affordable
on August 12, 2024
Posted by: Nonamenoggin
[This review was collected as part of a promotion.] Galixy ai is great when I need to look up something
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around durable phone
on August 12, 2024
Posted by: WorkandPlay
[This review was collected as part of a promotion.] I use the phone for multiple things. Mainly as a work device. Use the Hotspot features and stream the Cincinnati reds baseball games. Shop quite often on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs more storage and ram
on August 12, 2024
Posted by: John7274
[This review was collected as part of a promotion.] The Note 10 is a better phone and this new AI is garbage.
Value
3
Response from Samsung USBy Social Commerce, August 13, 2024
Good day John7274,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the 128GB of Internal Memory with 6GB RAM that is offered by your Galaxy A54 does not seem to be adequate for your content, you do have the option of adding a microSD card, up to 1TB to your device. Galaxy AI is currently available on the following devices: S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you're interested in Galaxy AI to unleash your creativity, increase productivity and unlock a world of new possibilities, feel free to check out some of the devices I have included for your review. If you would like to share any other feedback with us or if you would like further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/galaxy-ai/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the 128GB of Internal Memory with 6GB RAM that is offered by your Galaxy A54 does not seem to be adequate for your content, you do have the option of adding a microSD card, up to 1TB to your device. Galaxy AI is currently available on the following devices: S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. If you're interested in Galaxy AI to unleash your creativity, increase productivity and unlock a world of new possibilities, feel free to check out some of the devices I have included for your review. If you would like to share any other feedback with us or if you would like further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Customer Rating
3
Good Average Phone
on August 12, 2024
Posted by: Lipazzan
[This review was collected as part of a promotion.] Decent camera quality. Very fast working system. Easy to use and navigate.
Poor battery life. Can heat up pretty hot while charging.
Poor battery life. Can heat up pretty hot while charging.
Value
3
Response from Samsung USBy Social Commerce, August 13, 2024
Hello Lipazzan,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A54. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time available, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also check out, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. If you have any questions for us after reviewing the resources that have been provided, feel free to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A54. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time available, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also check out, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. If you have any questions for us after reviewing the resources that have been provided, feel free to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 12, 2024
Posted by: LexyRen
[This review was collected as part of a promotion.] I've found this phones quality to be very nice, including the camera quality!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really impressed
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I really love this phone. It has great features and good displays. The battery life is fantastic, I only typically charge my phone once a day even though I use the phone alot. I watch Netflix on it alot as well and it has never overheated or frozen on me. Really great phone!
Value
5
Written by a customer while visiting Samsung US