Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6 out of 5
4.6
(2,669 Reviews)
Open Ratings Snapshot
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product. 
(
52 out of 69
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
4 out of 5
4
Love phone
on July 30, 2024
Posted by: RESCUEQUEEN1
[This review was collected as part of a promotion.] I absolutely LOVE THIS PHONE! I'm ready for a upgrade. One thing that received ENORMOUS PRAISE was the camera. I just don't think it's as special as was reviewed.
The AI is awesome to use as a tool for important documents!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good basic phone
on July 31, 2024
Posted by: Tunedin
[This review was collected as part of a promotion.] After two months of owning this phone, here is my review. After owning the fold 3 I downgraded to this phone. I was surprised that I could run a lot of the same things that I would on the fold3 with no lagging and no difficulties. The biggest difference is when I try to have multiple windows on at the same time. Only then does it start to slow down. The wifi range on this phone is mediocre, but the battery seems stronger than that if the fold. It has a lot of Samsung AI embedded in the phone. Some people like 5hat some don't, you can be the judge on that. Graphics are a little weaker but I can't notice that kind of stuff with my bad eyes. Definitely the sound is worse, not even close to the fold but the Bluetooth has good range and no problems there. In closing it's definitely worth buying if you don't want any contract and unless you play a lot of big games with a lot of memory, you won't have any problems with the processor speed. I'm happy I bought it, I'm sure you would be too
Value
3 out of 5
3
Response from Samsung USBy Social CommerceAugust 2, 2024
Howdy Tunedin,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please let us know if you would like to provide additional feedback with us by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
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https://smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My New A54
on August 1, 2024
Posted by: paccino34
[This review was collected as part of a promotion.] I had the A50 four years ago. This is smaller but powerful. It's nice cause I can use one finger and hold it simultaneously.
One thing though, when I sat on the train this week it fell out my pocket. So I have to keep an eye on it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Just what I need.
on August 1, 2024
Posted by: MinimalTechy
[This review was collected as part of a promotion.] I use my phone for basic things such as navigation, calls, texts, Google, and pictures. It does what I need and offers features that are surprises to me, such as different camera modes, edits, etc. The Galaxy AI feature helps when I am looking up something in a hurry by giving me a synopsis of what I want to know. I would recommend this phone to others.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth it to an extent
on August 2, 2024
Posted by: 1SamsungMouse
[This review was collected as part of a promotion.] So far I have had a pleasant experience with this phone. It's pretty fast and the only thing I would have to complain about or the thing I did not like was that there is no external memory option. I feel like I will be forced to use online storage when the day comes. It's not convenient for me. But overall performance is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing!!
on August 3, 2024
Posted by: Manders
[This review was collected as part of a promotion.] I absolutely love this phone all the features especially the new Galaxy Al app the stuff I can do is amazing I've never had a better phone then this one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great memory
on August 3, 2024
Posted by: Howtoguy
[This review was collected as part of a promotion.] I use my Samsung phone for gaming and watching videos. The Samsung AI works great for video search and suggestions. It helps daily with how to videos and all my mobile bill pay without having an issue. Great phone and great experience.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone has sleek beautiful design
on August 4, 2024
Posted by: ButterBeanTechEnthusiast
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy A54 5G for a few months now, and it has been an excellent experience. The phone's sleek and beautiful design immediately caught my attention. The build quality is top-notch, and it feels premium in hand. The display is vibrant and sharp, making it perfect for streaming videos and playing games. The Galaxy A54 5G's performance is impressive as well; it handles multitasking with ease, and apps run smoothly thanks to the efficient Galaxy AI integration. The camera setup is another highlight. The photos are crisp and clear, even in low light conditions, thanks to the advanced camera features and AI enhancements. I also appreciate the variety of shooting modes, which make capturing every moment a joy. Battery life is solid, easily lasting through a day of heavy use, and the fast charging feature is a lifesaver when I'm in a hurry. The 5G connectivity ensures blazing-fast internet speeds, which is great for streaming and downloading large files.Overall, the Samsung Galaxy A54 5G has significantly elevated my daily experiences, whether for work, entertainment, or staying connected with friends and family. Highly recommend!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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