Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Really great phone packed with many features
on July 30, 2024
Posted by: AndroidsRock
[This review was collected as part of a promotion.] I use this phone for streaming, playing games, and watching movies. It really functions well in everything that I use it for. This is my second Galaxy A Series phone and I am very pleased with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and large storage space
on July 30, 2024
Posted by: SeekingFreedom123
[This review was collected as part of a promotion.] This phone hss a lot of storage space. I use apps to pay most of my monthly bills, I use several social media apps, and many health-related apps. Most important, I use an app to maintain settings for my hearing aids. I love Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product provides seamless features
on July 30, 2024
Posted by: Bubble
[This review was collected as part of a promotion.] This product is very durable, I have used it for almost a year and across two continents viz Africa and America and the services has been seamless all the way.
The Galaxy AI provides endless features that makes a lot of difference and easy to use and handle.
The Galaxy AI provides endless features that makes a lot of difference and easy to use and handle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Slow phone
on July 30, 2024
Posted by: Cannotfigeureit
[This review was collected as part of a promotion.] Mine turns it self on in my pocket even with the screen lock on. Also very slow when looking info up. I have not used the Galaxy AI yet but will.
Value
2
Response from Samsung USBy Social Commerce, August 2, 2024
Hey there Cannotfigeureit,
Thank you for finding the free time out of your day to share your thoughts with us about your Samsung Galaxy A54. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose from the following screen lock types that offer high, medium, or no security: Swipe, Pattern, PIN, Password, and None. It is recommended that you secure your device using a secure screen lock (Pattern, PIN, or Password). This is necessary to set up and enable biometric locks. 1. From Settings, tap Lock screen > Screen lock type and tap a secure screen lock (Pattern, PIN, or Password). 2. Tap to enable showing notifications on the lock screen. The following options are available: * Hide content: Do not show notifications in the Notification panel. * Notifications to show: Choose which notifications to show on the Lock screen. * Show on Always On Display: Display notifications on the Always on Display screen. 3. Tap Done to exit the menu. 4. Configure the following screen lock options: * Extend unlock: Unlock your device automatically when trusted locations or other devices have been detected. A secure screen lock is required for this feature. * Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature. * Touch and hold to edit: Choose whether to allow items on the Lock screen to be edited by touching and holding them. * Always On Display: Enable the Always On Display screen. * Roaming clock: Show the time both where you are and at home while you are roaming. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is an informative resource to check out when you have some time available to learn how you can automatically optimize your phone for faster, better performance. For your convenience, I have included a few resources below to help resolve what you have described to be experiencing with your device. Please feel free to review these resources when you have some time. Let us know if you have any questions for us or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the free time out of your day to share your thoughts with us about your Samsung Galaxy A54. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose from the following screen lock types that offer high, medium, or no security: Swipe, Pattern, PIN, Password, and None. It is recommended that you secure your device using a secure screen lock (Pattern, PIN, or Password). This is necessary to set up and enable biometric locks. 1. From Settings, tap Lock screen > Screen lock type and tap a secure screen lock (Pattern, PIN, or Password). 2. Tap to enable showing notifications on the lock screen. The following options are available: * Hide content: Do not show notifications in the Notification panel. * Notifications to show: Choose which notifications to show on the Lock screen. * Show on Always On Display: Display notifications on the Always on Display screen. 3. Tap Done to exit the menu. 4. Configure the following screen lock options: * Extend unlock: Unlock your device automatically when trusted locations or other devices have been detected. A secure screen lock is required for this feature. * Secure lock settings: Customize your secure lock settings. A secure screen lock is required for this feature. * Touch and hold to edit: Choose whether to allow items on the Lock screen to be edited by touching and holding them. * Always On Display: Enable the Always On Display screen. * Roaming clock: Show the time both where you are and at home while you are roaming. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. "How to keep your Galaxy phone or tablet from slowing down" is an informative resource to check out when you have some time available to learn how you can automatically optimize your phone for faster, better performance. For your convenience, I have included a few resources below to help resolve what you have described to be experiencing with your device. Please feel free to review these resources when you have some time. Let us know if you have any questions for us or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Simpley it's a dependable phone
on July 30, 2024
Posted by: Spyda86
[This review was collected as part of a promotion.] Takes great pictures. I love the way I can customize everything from keyboard to ringtone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone for the price!!
on July 30, 2024
Posted by: VepM45
[This review was collected as part of a promotion.] The A53 is smooth running, great battery life, lots of memory. The screen quality is amazing!! Definitely would purchase again
The Galaxy AI is a great addition to the phone
The Galaxy AI is a great addition to the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 30, 2024
Posted by: Tawnie
[This review was collected as part of a promotion.] I purchased this phone to replace a different phone that would no longer take a charge. It has a lot of space. The pics I've taken are good. And for me that's saying a lot. Ole shaky hands here. I like how the camera finds the face and makes it clear before taking the shot. The only problem I have is it drops calls like a hot potato. At least once a day if not twice a day it drops a call. Very frustrating. Other than that it's a good phone.
As far as Galaxy AI, I haven't really tried it. I'm a bit hesitation regarding AI stuff, but I'm old. I'm sure the younger folks are loving it.
As far as Galaxy AI, I haven't really tried it. I'm a bit hesitation regarding AI stuff, but I'm old. I'm sure the younger folks are loving it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has the best pictures
on July 30, 2024
Posted by: Renski
[This review was collected as part of a promotion.] I was very skeptical about upgrading to The Galaxy A54 because I was afraid of the new technologies. We'll let me tell you, once I learned how to use my phone the rest was history. It has features I never had with my S9. Bigger screen more clarity with the pictures. I can go on all day with how I fell in love with my A54. Now I'm addicted to upgrading.
Value
5
Written by a customer while visiting Samsung US