Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Great for daily use
on July 29, 2024
Posted by: VinnyG
[This review was collected as part of a promotion.] Unless I've missed every update, there is zero lag with basic tasks and gaming. Camera quality is fairly decent and excellent in the right lighting. If this was the only smartphone I could afford, I would not feel as though I was missing out. I would certainly consider getting a newer model of this phone over the more expensive S series. The software makes up for much of the hardware differences to the point that I can barely tell the difference in performance for basic use. You can also use Galaxy AI, so you're defintely not missing out on recent AI features. So unless you are a serious gamer that wants to play at max rez and graphics or a professional photographer, I recommend you save your money in get this phone. I give it at 4.8 out of 5, but will give it 5 stars because giving it a 4 would be underrating it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone for Kids
on July 29, 2024
Posted by: SMKronner
[This review was collected as part of a promotion.] Got this phone for my 8year old son and it is perfect for him. Has majority of the advanced features like my Galaxy S23 Ultra plus has Galaxy AI and easy for my son to operate as well as affordable for the vast features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just love all Galaxy phones.
on July 29, 2024
Posted by: Operator420
[This review was collected as part of a promotion.] I'm a fan of all Galaxy products. My first phone was a Galaxy phone. I LOVE to use the Galaxy AI. It's pretty good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 29, 2024
Posted by: Dsanch0831
[This review was collected as part of a promotion.] This phone has so many good features ita hard to pick one I don't like the fact that I picks up on my galaxy ear really quick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I liked its potential
on July 29, 2024
Posted by: Johnnie
[This review was collected as part of a promotion.] My Note 8 was awesome but the screen started to degenerate. So I decided to get the A54 because of its price and potential. Over the period of its use, it seems to began to perform slowly and erratically--apps often need to be exited and reset. I'll probably go to the Galaxy S series next...
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Hey there Johnnie,
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the available time to learn how you can automatically optimize your phone for faster, better performance. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Please feel free to reach out to Samsung Support if you would like any further assistance after reviewing the resource that has been provided. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the available time to learn how you can automatically optimize your phone for faster, better performance. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Please feel free to reach out to Samsung Support if you would like any further assistance after reviewing the resource that has been provided. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for a great price!!
on July 29, 2024
Posted by: Kimber
[This review was collected as part of a promotion.] Amazing Galaxy AI. Great camera for everyday photography with amazing features for editing. Maintains strong signal when traveling. Screen size is ideal, not too big and not too small. Overall would recommend for anyone seeking to start their Galaxy journey.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LITERALLY CAN'T COMPLAIN
on July 29, 2024
Posted by: Ekronir
[This review was collected as part of a promotion.] It's been a pleasant surprise at every turn with my A54. Contrary to the title, I do have one slight complaint... ... that I hadn't upgraded sooner! [ "Galaxy AI" ]
My A54 has handled every game downloaded with ease, and also, the battery life is very impressive, making me the last in my friend group to reach for a charger.
The built-in speaker also packs more punch than I initially expected.
I could come up with 99 complaints about my life choices, but about my Galaxy A54, I can't find a single one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: Workwise55
[This review was collected as part of a promotion.] The phone work great for work and to enjoy an occasional movie or game.
Value
5
Written by a customer while visiting Samsung US