Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
3
I liked its potential
on July 29, 2024
Posted by: Johnnie
[This review was collected as part of a promotion.] My Note 8 was awesome but the screen started to degenerate. So I decided to get the A54 because of its price and potential. Over the period of its use, it seems to began to perform slowly and erratically--apps often need to be exited and reset. I'll probably go to the Galaxy S series next...
Value
3
Response from Samsung USBy Social Commerce, July 31, 2024
Hey there Johnnie,
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the available time to learn how you can automatically optimize your phone for faster, better performance. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Please feel free to reach out to Samsung Support if you would like any further assistance after reviewing the resource that has been provided. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy A54. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have the available time to learn how you can automatically optimize your phone for faster, better performance. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Please feel free to reach out to Samsung Support if you would like any further assistance after reviewing the resource that has been provided. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for a great price!!
on July 29, 2024
Posted by: Kimber
[This review was collected as part of a promotion.] Amazing Galaxy AI. Great camera for everyday photography with amazing features for editing. Maintains strong signal when traveling. Screen size is ideal, not too big and not too small. Overall would recommend for anyone seeking to start their Galaxy journey.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LITERALLY CAN'T COMPLAIN
on July 29, 2024
Posted by: Ekronir
[This review was collected as part of a promotion.] It's been a pleasant surprise at every turn with my A54. Contrary to the title, I do have one slight complaint... ... that I hadn't upgraded sooner! [ "Galaxy AI" ]
My A54 has handled every game downloaded with ease, and also, the battery life is very impressive, making me the last in my friend group to reach for a charger.
The built-in speaker also packs more punch than I initially expected.
I could come up with 99 complaints about my life choices, but about my Galaxy A54, I can't find a single one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: Workwise55
[This review was collected as part of a promotion.] The phone work great for work and to enjoy an occasional movie or game.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality phone.
on July 29, 2024
Posted by: Lovesamsungphones
[This review was collected as part of a promotion.] I love pretty much everything about galaxy phones. Though admittedly this is my favorite model so far. I put mine in a waterproof case and it's absolutely a wonderful size and shape and thickness. The phone works very well for high use on demand charging and little to no downtime. It's a really great phone. It's even gotten pretty hot in some environments and it handles it quite well. It warns me and let's me know what's going on and advises me what needs done if i get moisture in the charging port.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a lot features
on July 29, 2024
Posted by: VikCas7
[This review was collected as part of a promotion.] This phone is good for video gaming and watching movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very good
on July 29, 2024
Posted by: TedBubbits
[This review was collected as part of a promotion.] This phone has a great camera, incredible screen, great battery life, and a good build. The update cycle is good and so is the full suite of OneUI. My only problem with it is it doesn't get the Galaxy AI features, and it's processor is decent.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Budget Phone
on July 29, 2024
Posted by: KonKong
[This review was collected as part of a promotion.] Just a great budget phone. Doesn't have the best specs but gets the job done.
Value
5
Written by a customer while visiting Samsung US