Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
2
He said it had a great battery
on July 29, 2024
Posted by: Nunyabusiness
[This review was collected as part of a promotion.] Lies.. terrible battery life.. no audio cable.. disappointed
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Hi,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your directness as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time available, check out "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. Those resources contain some great tips on optimizing your battery life so be sure to check them out when you have the time! If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. We're always happy to help! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your directness as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time available, check out "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. Those resources contain some great tips on optimizing your battery life so be sure to check them out when you have the time! If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. We're always happy to help! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Samsung
on July 29, 2024
Posted by: II7VoaV7II
[This review was collected as part of a promotion.] At first I was NOT impressed as my old phone(Samsung Note Ultra 20 s) was the best phone I'd ever owned.
When I lost my Note Ultra I was near devastated but I inquired with changing carriers. Xfimity gave me a great plan with the A54 and I've no regrets.
The functionality of the A54 is NOT complicated but it's speed and features are not over-the-top but immersive.
Bluetooth connectivity, Security features not to mention it's durability has been priceless. I've owned the A54 for 9 months now and, without a screen protector, I've yet to see a scratch.
The OS is Android 14 which makes the camera use whether shooting photo or video a breeze.
I play games pretty regular and the battery was made to last. Combines with the many features such as Samsung Members, and Smart Things I can stream w/o wifi easily.
I'll never regret what I once considered a downgrade. Thank you Samsung.
When I lost my Note Ultra I was near devastated but I inquired with changing carriers. Xfimity gave me a great plan with the A54 and I've no regrets.
The functionality of the A54 is NOT complicated but it's speed and features are not over-the-top but immersive.
Bluetooth connectivity, Security features not to mention it's durability has been priceless. I've owned the A54 for 9 months now and, without a screen protector, I've yet to see a scratch.
The OS is Android 14 which makes the camera use whether shooting photo or video a breeze.
I play games pretty regular and the battery was made to last. Combines with the many features such as Samsung Members, and Smart Things I can stream w/o wifi easily.
I'll never regret what I once considered a downgrade. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has good features
on July 29, 2024
Posted by: Busymom
[This review was collected as part of a promotion.] A series is just as good S series. It does just as awesome for work and keeping up with day to day errands and appointments with kids and keeping us all in the loop..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on July 29, 2024
Posted by: JJGalaxy2024
[This review was collected as part of a promotion.] My Galaxy A54 5G is the best phone I've ever had...all of the features I need, including a state of the art camera, video recorder, web browser and app selection.
Everything is well organized, easy to use,I don't have to worry about dropped calls or losing a signal at an inopportune time. Roaming is never a problem...had that problem with older phones.
I highly recommend this model, it won't disappoint!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Actually i have a Galaxy A51 4G
on July 29, 2024
Posted by: PhotoJim
[This review was collected as part of a promotion.] I have a Galaxy A51 4g, that is not on your list, BUT --- I have thoroughly enjoyed this phone. It has done everything i bought it for. It takes a lickin' and keeps on tickin'....
I'm due a new phone in the near future, and am excited to see how Galaxy AI will step it up a notch or two.
I'm due a new phone in the near future, and am excited to see how Galaxy AI will step it up a notch or two.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 29, 2024
Posted by: Sexymama1991
[This review was collected as part of a promotion.] Awesome phone easy to use and love it and I would recommend samsung to everyone I know
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: Greatness
[This review was collected as part of a promotion.] Like the speed and slickness of the phone componen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life horrible
on July 29, 2024
Posted by: Carm3ns1ta
[This review was collected as part of a promotion.] This phone phone after 2 months after purchasing was having an issue charging. It takes 4 hours to fully charge. I had to repurchase a new wire and charger and it still takes forever to fully charge. I have reset the phone , turned on and off thr fast charging nothing works.
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there Carm3ns1ta,
Thanks for taking the opportunity to review your Samsung Galaxy A54. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy A54 features Super-Fast Charging - 25W. In order to take advantage of this feature, you will need to use a 25W or 45W Samsung-approved adapter. When you have some free time available, take a look at "How to fast charge your Galaxy phone or tablet" for some great information about utilizing this feature on your device. If you have any questions for us or if you would like any further assistance after reviewing the resource that has been shared, please do not hesitate to reach out to Samsung Support for additional assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00062589/
Thanks for taking the opportunity to review your Samsung Galaxy A54. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy A54 features Super-Fast Charging - 25W. In order to take advantage of this feature, you will need to use a 25W or 45W Samsung-approved adapter. When you have some free time available, take a look at "How to fast charge your Galaxy phone or tablet" for some great information about utilizing this feature on your device. If you have any questions for us or if you would like any further assistance after reviewing the resource that has been shared, please do not hesitate to reach out to Samsung Support for additional assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00062589/
Written by a customer while visiting Samsung US