Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Very nice plan for me and color im sure i will be
on June 26, 2023
Posted by: Anonymous
from 10andgermanchurch rd. Indianapolis
Expertise:Intermediate
Im hopeing this ph is very nice and preety to i want the light purple but do u have yellow
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been with Sprint for many years ever since they st
on August 10, 2023
Posted by: Vito
from Forked River NJ
Expertise:Expert
I've been a Sprint Customer since it started and I hear a lot about this new phone that came out so I figured I'd try it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on September 25, 2023
Posted by: Sarah
from Columbus ohio
Expertise:Intermediate
Worse phone ive ever had, the volume sucks, can barely hear when turned up to max. Touch screen is awful, either way too sensitive or wont work at all. Adds random words that i didnt type when texting which iddly dont appear until message has been sent and talk to text is horrible. I dont recommend this phone at all. Phone makes me really angry at times.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 28, 2023
Hi there Sarah, we appreciate you sharing your thoughts with us about your Samsung Galaxy A54. We understand how important your device is to you and your daily life, and we would be more than happy to help you troubleshoot your device. We have included a link below to the Samsung Support Team. These experts can help you with the difficulties you mentioned with your display, software, and audio volume you mentioned. We have also included a link to the warranty information for your device for reference. We appreciate you being a Samsung customer, and we look forward to helping you make the most of your device. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 4, 2024
Posted by: BenH
from Denver Colorado
I've had a galaxy phone for a while now and I enjoy them very much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great durability and feature, Bixby Equipped
on August 29, 2024
Posted by: Prince
Expertise:Expert
Great phone, durable and fast processors, I love the clear and bright vivid display although it is a little smaller than I usually buy it does the job. I HIGHLY RECOMMEND FOR ANYONE WHO IS ON THE PHONE ALOT OR YOUNGER AFULTS. Great gaming phone and plenty of memory.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone works as a basic model has compatibility iss
on February 25, 2025
Posted by: Fmbchris
[This review was collected as part of a promotion.] This model phone is not completely compatible with a lot of apps I have had usage issues with this model battery has not been the best if it wasn't for the fact that I have to still pay for it I'd get rid of it and switch back to a better model if given the chance
Value
3
Response from Samsung USBy R&R, February 28, 2025
Hello Fmbchris,
We thank you for your feedback on your Galaxy A54 5G. Designed to allow for a smooth user experience, featuring a 5G connection and a powerful battery to keep you going through the day. Consider power saving if you notice a battery drain is quicker than usual. You can extend your phone's battery life by using power-saving options, such as decreasing the screen's brightness or disabling Always on Display. A YouTube video will be linked below on how to increase your battery life on your device. Also, you have a very cool phone with which you can do many neat things. To give you ideas on how to use your phone, a link to an article on tips you can do on your phone will also be linked below. We thank you for reaching out and sharing your insight. We're grateful for your support of Samsung! -Ty
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
Increase your Samsung Galaxy battery life | Samsung US
https://www.youtube.com/watch?v=pRki4qIWbXc
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We thank you for your feedback on your Galaxy A54 5G. Designed to allow for a smooth user experience, featuring a 5G connection and a powerful battery to keep you going through the day. Consider power saving if you notice a battery drain is quicker than usual. You can extend your phone's battery life by using power-saving options, such as decreasing the screen's brightness or disabling Always on Display. A YouTube video will be linked below on how to increase your battery life on your device. Also, you have a very cool phone with which you can do many neat things. To give you ideas on how to use your phone, a link to an article on tips you can do on your phone will also be linked below. We thank you for reaching out and sharing your insight. We're grateful for your support of Samsung! -Ty
Tips for using your Galaxy A54 5G
https://www.samsung.com/us/support/answer/ANS00092162/
Increase your Samsung Galaxy battery life | Samsung US
https://www.youtube.com/watch?v=pRki4qIWbXc
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Written by a customer while visiting Samsung US
Customer Rating
4
Does what I need it to do
on February 27, 2025
Posted by: TheKaT
[This review was collected as part of a promotion.] This phone is leagues above my previous phone. I like the side bar feature for seamless actions across apps while multitasking. I can quickly jump from text messaging to my calender, to surfing the internet, to social media, all while streaming music with no lag or crashing. The battery life is also much longer than I was previously used to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Processor is really bad
on March 7, 2025
Posted by: Armando
[This review was collected as part of a promotion.] Its processor suffers from overheating and when it is hot it offers worse performance in everything, when you record at 60 FPS the recording has lag.
Value
3
Response from Samsung USBy R&R, March 10, 2025
Hey There Armando,
We appreciate your feedback regarding your Galaxy A54 5G. You can do everything from content creation to capturing videos of your favorite things with your Galaxy A54 5G. Your camera will have everyone asking you to capture all the special moments. If you notice lagging when recording a video, ensuring all background applications are closed allows for a smoother recording process. Also, cleaning your phone’s memory can help with processing power. Is your phone getting glitchy and slow? It may be time to clean up your phone’s memory to improve performance. Step 1: Go to Settings, swipe to and tap Device care. Step 2: tap Memory, tap Clean now to free up memory by stopping background apps. You can tap Apps to exclude them from cleaning and to add apps to the list if you want to keep certain apps running in the background. This is just one of a few options; more information regarding optimizing your phone’s performance will be linked below to an article that details troubleshooting steps you can take. You can also contact one of our Samsung Support Team members for further assistance. We thank you for sharing your experience. We’re here to help—thank you for choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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We appreciate your feedback regarding your Galaxy A54 5G. You can do everything from content creation to capturing videos of your favorite things with your Galaxy A54 5G. Your camera will have everyone asking you to capture all the special moments. If you notice lagging when recording a video, ensuring all background applications are closed allows for a smoother recording process. Also, cleaning your phone’s memory can help with processing power. Is your phone getting glitchy and slow? It may be time to clean up your phone’s memory to improve performance. Step 1: Go to Settings, swipe to and tap Device care. Step 2: tap Memory, tap Clean now to free up memory by stopping background apps. You can tap Apps to exclude them from cleaning and to add apps to the list if you want to keep certain apps running in the background. This is just one of a few options; more information regarding optimizing your phone’s performance will be linked below to an article that details troubleshooting steps you can take. You can also contact one of our Samsung Support Team members for further assistance. We thank you for sharing your experience. We’re here to help—thank you for choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US