Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
2
This phone has lots of problems.
on May 13, 2024
Posted by: JayJay
[This review was collected as part of a promotion.] I use my phone for business, home, games, streaming, and social media. I have to reset the phone at least once a week just to get incoming calls. The wifi doesn't work half the time andbi have to turn it off and on until it decides to come on. It's very slow. Other than those issues I don't have any other issues with the phone. I've never seen a phone that will get text and internet but won't show any incoming calls until you reset the phone. Then it works for a couple days then does the same thing again. It's a constant problem that does not go away.
Value
2
Response from Samsung USBy Social Commerce, May 14, 2024
Hey there Jayjay, thank you for your feedback on your Samsung Galaxy A54. We would love nothing more than toh elp you troubleshoot the connection of your device to your carrier and Wi-Fi to help ensure you don't miss important calls. We have provided links to a few articles that will help you troubleshoot these connections at your convenience. We have also included a link to the Samsung Support Team if you have additional questions or these resources do not help you resolve these matters. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on May 13, 2024
Posted by: Ept915
[This review was collected as part of a promotion.] I really like everything about this phone. The camera is amazing so is the speed . Really like the functionality of the phone. Lots of memory for pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best mid range
on May 13, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is amazingly fast and clean. Very similar to the s23. I actually believe this phone is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The application software is amazing
on May 13, 2024
Posted by: Dads222
[This review was collected as part of a promotion.] Its a lil slow to load things but over all a good device for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on May 13, 2024
Posted by: OldMan1971
[This review was collected as part of a promotion.] I love this phone. I haven't had any problems with it. All my phones have been Samsung. I wouldn't want another brand , I've always loved all my samsung devices (tv, phone, etc )
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A really good Phone
on May 13, 2024
Posted by: Soccer456
[This review was collected as part of a promotion.] Samsung galaxy A54 5G is really nice Phone because the camera is really good and nice the and have really good functions is really nice phone for me is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lovveeee ittt!!!
on May 13, 2024
Posted by: Kay33prox
[This review was collected as part of a promotion.] I have always been an android user. I just upgrade every year on my devices and this phone is amazing. The A54 5g is so versatile. I love the camera pictures turn out like that have been professionally done. It has an easy to use layout. Overall sleek and stylish. When I say I love this phone I mean it. Recommend 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Phone
on May 13, 2024
Posted by: Hairless
[This review was collected as part of a promotion.] My Samsung phone is versatile and easy to use. Has a good size screen and ships with a load of helpful software. My last android was a Samsung and my next phone will be a Samsung. It was easy to transfer my data from my phone to my phone. Since it will come with the Samsung apps I know and love it will be easy to learn my new phone (when it is time)
Value
5
Written by a customer while visiting Samsung US