Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
4
My favorite phone
on April 21, 2024
Posted by: Ronnied7123
[This review was collected as part of a promotion.] This has to be the best phone I've owned and in would definitely buy Samsung again
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A54 5G
on April 21, 2024
Posted by: KingShag
[This review was collected as part of a promotion.] Use daily for work and personal reason and the quality and features are great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A54
on April 21, 2024
Posted by: Shannon1
[This review was collected as part of a promotion.] I absolutely love my A54. The phone os fast and works great as well as the camera. My photos are all great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
PHone holding no charge
on April 21, 2024
Posted by: Susuane
Without even using the phone and after it is 100% charge, the charge runs out in less than 24 hours. I just got this phone. When I tried to have Samsung help me they referred me to Trac phone even though I got my phone from STraight Talk. Either way, Samsung should step up and help me.
Response from Samsung USBy Social Commerce, April 22, 2024
Hi there Susuane, thank you for your feedback on your Samsung Galaxy A54. We understand how important the lasting battery life of your device is every day. We would be happy to assist you in any way we can with your device. This device does come with an adaptive battery that will learn your usage habits over time and maximize the battery life after adjusting the consumption according to your usage. We also have provided a few links to articles to help you troubleshoot this matter at your convenience. Without knowing who at Samsung you have spoken to we have also included a link to the Samsung Support Team who can be reached through chat for assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
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Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung is the best
on April 22, 2024
Posted by: Samsunglover1
[This review was collected as part of a promotion.] I love my Samsung phone. It has all the streaming and gaming features I need. I use my Samsung for everything including banking, cooking, etc. My Samsung A54 hasn't failed me yet, also let's me know when it's dry if it gets wet. Comes with my favorite app, Samsung Fitness. I use it religiously.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung a54
on April 22, 2024
Posted by: Ladytmira
[This review was collected as part of a promotion.] The quality and speedness of this device has help me greatly recover lost images and paperwork. Picture and media is just awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone great for the price!
on April 22, 2024
Posted by: Steppinstl
[This review was collected as part of a promotion.] Phone works great! One minor hiccup was when you connect to Bluetooth after updating to ui6 the sound is spotty at best. However there is a little hack that fixes that problem! Just Google galaxy a54 5g Bluetooth and you'll find it! It's an easy fix! Otherwise definitely happy with purchase! The galaxy ai is cool too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This Is a great phone
on April 23, 2024
Posted by: Robinson24
[This review was collected as part of a promotion.] Very durable and very reliable. It's so far one on my best phones I've had. Great picture quality for streaming and taking pictures. I got the greatest video of the solar eclipse with this phone that I won't ever be able to do again
Value
3
Response from Samsung USBy Social Commerce, April 23, 2024
Hello Robison24, thank you for sharing your experience with your Samsung Galaxy A54 with us. We are absolutely thrilled to hear you are enjoying the usage of this device so much and got such great video of this once in a lifetime moment. Please, reach out to us in the future if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US