Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Galaxy A54 5G - A Wonderful Surprise
on April 19, 2024
Posted by: BlueVioletDesert
[This review was collected as part of a promotion.] All of my phones have been Galaxy S Series, but after many years of great service my trusty S7 finally gave up the ghost and I was forced to search for a replacement. I have small hands and didn't want a large phone (a big reason for stubbornly holding onto my S7), so I tried to find a small sized Android similar to my S7. There weren't really any except for folding phones, which were more than I wanted to spend. So I began to search. I decided to stay with Samsung because all of my previous Samsung phones had all proven to be reliable workhorses. I'm a heavy user. I don't use a computer at all. My phone is like my right arm.
I did some research, read reviews, did cost and feature comparisons, and ultimately decided on the nicely slim, slightly larger Galaxy A54 5G. I am so glad I did. I absolutely love my A54 5G phone - the price, weight, fast speed, display, features, camera, versatility - amazing everything. It's simply a terrific phone. I got it in the beautiful girly girl lavender color, and I don't miss my S7 the slightest bit! Happy, very happy with my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for the price
on April 20, 2024
Posted by: BitoHoney
[This review was collected as part of a promotion.] My phone is used primarily for phone calls.Texting and apps that require 2 step verification. It's the.A 53 It's the first time I had to finance half of the price. Which really was a good idea. While it's easy to make the payments, it's not so easy for the phone to Keep up with technology. It's become a bit absolute even with the updates. The didn't have to use a memory card Because The phone itself has enough space to handle most of my needs . I was disappointed with the fingerprint feature location on the front of the phone rather than on the back where my index finger naturally rests, Requiring two hands to unlock. I do like
How big the screen is.And the photos are very good quality Including.my photos of the night sky and eclipse. I would probably use more features if the phone itself were easier to use. Lately i've had to go from speaker to On and off to get a clear conversation... It is the only phone I use and it connects Easily to my car, PC, Bluetooth devices. I seem to be having a problem with all of my different contacts lists...Not being able to Important and Merging incorrectly.
Overall it's a good phone. Things like the fingerprint.Being in the wrong place is something I would not have known before I bought it. I wish there were a try before you buy program. Phones are a huge investment and like test driving a car. Overall, phone support is good, but repair places authorized by Samsung.No good.
How big the screen is.And the photos are very good quality Including.my photos of the night sky and eclipse. I would probably use more features if the phone itself were easier to use. Lately i've had to go from speaker to On and off to get a clear conversation... It is the only phone I use and it connects Easily to my car, PC, Bluetooth devices. I seem to be having a problem with all of my different contacts lists...Not being able to Important and Merging incorrectly.
Overall it's a good phone. Things like the fingerprint.Being in the wrong place is something I would not have known before I bought it. I wish there were a try before you buy program. Phones are a huge investment and like test driving a car. Overall, phone support is good, but repair places authorized by Samsung.No good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not happy with phone
on April 20, 2024
Posted by: BadPuppy
[This review was collected as part of a promotion.] The a54 5g it freez up. Some time I won't let m trunk or put my pin now I can't do any up date on my play store.
Value
3
Response from Samsung USBy Social Commerce, April 22, 2024
Hello BadPuppy, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy A54. We understand how important your device is to you every day and we would be happy to help ensure your device operates as intended. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also provided a link to the Samsung Support Team if this experience continues with your device and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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smsng.us/Twitter-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Awsome phone was really impressed
on April 20, 2024
Posted by: Steen70forlife
[This review was collected as part of a promotion.] Got this phone when last phone stopped recieving calls and just sent them directly to voicemail. Everything from the buttons to the text press was absolutely impressive! This is why I have been using android phones, Galaxy, to be excact since I 1st pick up a smart phone. The ease of operation is perfection itself and seems to only get better with each new model. The A54 5 G is my final frontier of phones..to bodly try what no man has tried before! And to be impressed by the design,features,durability and cost. My only reservation is the camera. Could use some extra attention with tbe quality of photos, but they are not that far off. Some of the colors were not as sharp as hoped. That being said, I will continue to use Galaxy smartphones until all phones are Absolute one day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Some features are slow
on April 20, 2024
Posted by: Toptop032681
[This review was collected as part of a promotion.] The AI feature I love but I can't stand how long I'd takes to browse
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My favorite phone
on April 21, 2024
Posted by: Ronnied7123
[This review was collected as part of a promotion.] This has to be the best phone I've owned and in would definitely buy Samsung again
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A54 5G
on April 21, 2024
Posted by: KingShag
[This review was collected as part of a promotion.] Use daily for work and personal reason and the quality and features are great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A54
on April 21, 2024
Posted by: Shannon1
[This review was collected as part of a promotion.] I absolutely love my A54. The phone os fast and works great as well as the camera. My photos are all great!
Value
5
Written by a customer while visiting Samsung US