Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Love the adaptability, camera, easy access
on March 13, 2024
Posted by: Chrissy41
[This review was collected as part of a promotion.] Online shopping, games, Facebook, google , camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my A54 5G
on March 14, 2024
Posted by: DannyD
[This review was collected as part of a promotion.] I use my galaxy a54 5g everyday for just about every aspect of my life. Weather it is taking magnificent photos of my dinner specials at work or video chatting with my wife and kids my phone is top of the line with incredible audio and visual effects
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung so much
on March 15, 2024
Posted by: Xmanbro31
[This review was collected as part of a promotion.] I was stuck with another phone for a while and it was so slow and had barely any space but when i got my galaxy it was so much faster and had more space and everything, i also love the dealz samsunf have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My A54/5G
on March 15, 2024
Posted by: Outdoorsfanatic
[This review was collected as part of a promotion.] Over all the phone isn't to bad. The problems I have ran into is that the phone wants to get hot when phone is charging. Or when watching videos,movies. Also you have to tap on screen really hard when navigating threw the device or texting. The camera works awesome. The clarity an picture of the screen is excellent. It's also water resistant which is great for the type of work I do. So if you work with or around water,eat you have no worries. The security aspect of the phone is awesome as well. From fingerprint,face recognition to a pin code and patterns
Value
3
Response from Samsung USBy Social Commerce, March 18, 2024
Hello Outdoorsfanatic, we appreciate you sharing your experience with your Samsung Galaxy A54. We are so happy to hear you are enjoying the camera, durability, and features of your device. We have provided a link to an article to help you troubleshoot the temperature of your device. We have also provided a link to the Samsung Support Team if you need additional assistance and are still experience temperature difficulties after troubleshooting. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
2
This product is average at best.
on March 15, 2024
Posted by: Mik3ywood81
[This review was collected as part of a promotion.] I use my Samsung Galaxy A54 for everything, My personal, work, and gaming life. It has some very good functions in some aspects but in others it lacks. The most noticeable defects to me would be that it does not support wireless charging, it does not have the Dex feature, and it does not have a headphone jack. On a different note, it has an awesome camera, it's game play is very clean and it is fast and it has enough storage to do almost anything I want. For the price it's an average buy.
Value
2
Response from Samsung USBy Social Commerce, March 18, 2024
Hey there Mik3ywood81, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy A54. We love hearing you are happy with the camera of your device and enjoying your gaming. We do our best to to provide a range of devices to meet not only the needs of our customers but also their budgets. If you have a pair of wired headphones you really love, you can use a USB-C to headphone jack adapter with your charging port to continue with your headphones. We have provided a link to the Samsung Support Team if you have questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
It's an adequate device
on March 15, 2024
Posted by: MOIWAYHAMMER
[This review was collected as part of a promotion.] As a longtime GALAXY S-series user (S7+ & S10+, I find A-series an adequate device. Large screen with good price point. However, battery time seems to drop severely from higher use, compared to my previous GALAXYs. Night pictures are fair.
Value
3
Response from Samsung USBy Social Commerce, March 18, 2024
Hello Moiwayhammer, thank you for sharing your experience with your Samsung Galaxy A54. We are happy to hear you are enjoying the larger display and camera of your new device. Without knowing how long you've owned this device, it does come with an adaptive battery that will learn your usage habits and increase after a period of usage and making the necessary adjustments to the consumption. If this is not your experience we have provided two links to articles to help you troubleshoot the battery of your device at your convenience as well as the Samsung Support Team if necessary to ensure you have the best experience possible with your device. Thank you for being a Samsung customer. -Elizabeth
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great mid-ranger
on March 15, 2024
Posted by: seemenow
[This review was collected as part of a promotion.] Got this for my tween son and it's more than he needs. Excellent value, quality and technical capabilities. No issues at all with the device and no regrets.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's pretty good, yeah, pretty good
on March 15, 2024
Posted by: Satrraue
[This review was collected as part of a promotion.] I like the samsung galaxy a54 5g but I still want the s24 !!!!•°°°°°•○●■♤♤♡》《●○●○●□■♤♡¡》《《□■■
Value
4
Written by a customer while visiting Samsung US