Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
This Samsung is the best
on April 22, 2024
Posted by: Samsunglover1
[This review was collected as part of a promotion.] I love my Samsung phone. It has all the streaming and gaming features I need. I use my Samsung for everything including banking, cooking, etc. My Samsung A54 hasn't failed me yet, also let's me know when it's dry if it gets wet. Comes with my favorite app, Samsung Fitness. I use it religiously.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
PHone holding no charge
on April 21, 2024
Posted by: Susuane
Without even using the phone and after it is 100% charge, the charge runs out in less than 24 hours. I just got this phone. When I tried to have Samsung help me they referred me to Trac phone even though I got my phone from STraight Talk. Either way, Samsung should step up and help me.
Response from Samsung USBy Social Commerce, April 22, 2024
Hi there Susuane, thank you for your feedback on your Samsung Galaxy A54. We understand how important the lasting battery life of your device is every day. We would be happy to assist you in any way we can with your device. This device does come with an adaptive battery that will learn your usage habits over time and maximize the battery life after adjusting the consumption according to your usage. We also have provided a few links to articles to help you troubleshoot this matter at your convenience. Without knowing who at Samsung you have spoken to we have also included a link to the Samsung Support Team who can be reached through chat for assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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smsng.us/Twitter-Messages
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A54
on April 21, 2024
Posted by: Shannon1
[This review was collected as part of a promotion.] I absolutely love my A54. The phone os fast and works great as well as the camera. My photos are all great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A54 5G
on April 21, 2024
Posted by: KingShag
[This review was collected as part of a promotion.] Use daily for work and personal reason and the quality and features are great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My favorite phone
on April 21, 2024
Posted by: Ronnied7123
[This review was collected as part of a promotion.] This has to be the best phone I've owned and in would definitely buy Samsung again
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Some features are slow
on April 20, 2024
Posted by: Toptop032681
[This review was collected as part of a promotion.] The AI feature I love but I can't stand how long I'd takes to browse
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awsome phone was really impressed
on April 20, 2024
Posted by: Steen70forlife
[This review was collected as part of a promotion.] Got this phone when last phone stopped recieving calls and just sent them directly to voicemail. Everything from the buttons to the text press was absolutely impressive! This is why I have been using android phones, Galaxy, to be excact since I 1st pick up a smart phone. The ease of operation is perfection itself and seems to only get better with each new model. The A54 5 G is my final frontier of phones..to bodly try what no man has tried before! And to be impressed by the design,features,durability and cost. My only reservation is the camera. Could use some extra attention with tbe quality of photos, but they are not that far off. Some of the colors were not as sharp as hoped. That being said, I will continue to use Galaxy smartphones until all phones are Absolute one day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not happy with phone
on April 20, 2024
Posted by: BadPuppy
[This review was collected as part of a promotion.] The a54 5g it freez up. Some time I won't let m trunk or put my pin now I can't do any up date on my play store.
Value
3
Response from Samsung USBy Social Commerce, April 22, 2024
Hello BadPuppy, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy A54. We understand how important your device is to you every day and we would be happy to help ensure your device operates as intended. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also provided a link to the Samsung Support Team if this experience continues with your device and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US