Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
1
no headphone jack
on July 10, 2023
Posted by: nickname
Expertise:Beginner
There is no headphone jack which is an immediate 1 star
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 11, 2023
Hello Nickname, thank you for sharing your thoughts with us about your Samsung Galaxy A54. We understand wanting to be able to use your wired headphones with your phone for convenience. You are still able to use wired headphones with the Samsung Galaxy A54. You can either purchase a set of USB-C headphones that will plug in directly to the charging port of your device. You can also purchase a USB-C to headphone jack adapter if you have a set of headphones that you love and would prefer to use. You can use the adapter in the charging port to plug your headphones in for listening with ease. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy has Awesome features!
on April 29, 2023
Posted by: Coteme
[This review was collected as part of a promotion.] There are features for fun, work, work-outs, movie flicks, and even everyday fitness and so much more! There are great photoshops to remake pictures and so much more I can do with my photos with my Galaxy! I can erase lines in a pic. without messing up the pic. The video creation is even better! Watching movies is so clear! I love my new Galaxy A54 5G! I have never had this many features on a phone before!
Written by a customer while visiting Samsung US
Customer Rating
1
No reception
on September 21, 2023
Posted by: Mario
I bought this A54 5G and gets no Internet reception, I am very disappointed, my old phone never looses it with the same sim card and provider. Don't waste your money
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 27, 2023
Hello Mario, thank you for taking time to share your thoughts with us about your Samsung Galaxy A54. We understand how important the connectivity of your device is to your overall enjoyment. If you are referring to Wi-Fi connection we have provided a link below to help you troubleshoot that connection. We have also included a link to the Samsung Support Team if you would like further assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
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Written by a customer while visiting Samsung US
Customer Rating
5
I like the feature
on May 24, 2023
Posted by: Lenny
from Catonsville Maryland
Expertise:Expert
Iam over dew for a new Phone the last Phone I bought was a 1x about 5 years ago
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on April 28, 2023
Posted by: Alabee
from Lagos
Expertise:Beginner
Am happy for this you give me so greatfull thank you so much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 13, 2023
Posted by: Bree
Heard it's a great phone, can't wait to get it. I like the color choices
Written by a customer while visiting Samsung US
Customer Rating
1
Battery is HORRIBLE!
on December 7, 2023
Posted by: Dac9
from Sacramento
Expertise:Intermediate
I brought 2 of those phones the A54. The battery is HORRIBLE!! I have to charge 2 times a day! I had the A71 5G for almost 3 years. The A54 is a down grade in comparison! I definitely don't recommend this phone!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Response from Samsung USBy Social Commerce, December 8, 2023
Hey Dac9, thank you for sharing your thoughts with us about your Samsung Galaxy A54. We understand how important all day battery is to you with your device. This device does have an adaptive battery that will make adjustments after a short period of usage. This can be expidited by allowing your device to drain rather than leaving it plugged in to charge. If this is not your experience, we have provided a link to the warranty information and the Samsung Support Team for assistance. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The pictures are clear. I love it
on May 2, 2023
Posted by: Lucki69er
[This review was collected as part of a promotion.] I love streaming on my phone all day. I use it to watch TV and netflix.i snap chat and use Facebook. It's better then any tablet.
Written by a customer while visiting Samsung US