Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
A54 Great phone
on May 5, 2023
Posted by: Michael
[This review was collected as part of a promotion.] Great for streaming music and movies-no lagging at all. Web browsing and Facebook is fast also. No complaints at all. Great battery life.
Written by a customer while visiting Samsung US
Customer Rating
5
They have great features
on July 30, 2023
Posted by: Lynburg mills
I cant wait to get it.i love Samsung and all they have
Written by a customer while visiting Samsung US
Customer Rating
5
Never had samsung always had apple but nice phone
on July 31, 2023
Posted by: luvsamsungandapple
i never had samsung my life i always had apple but i fricking love this phone one of my friends has a samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good feel.
on October 25, 2023
Posted by: LilBob
from Barnesville, GA
Expertise:Intermediate
I'm a huge fan of Samsung products. I have the wide screen TV. The DVD player and have always had a Samsung phone. I like the feel of this phone and it's features. I am totally disappointed that it didn't come with a sim card and no charger.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 27, 2023
HI there LilBob, we appreciate you sharing your thoughts with us about your Samsung Galaxy A54. We are so happy to hear you are overall enjoying the usage and functionality of your device. Many carriers are switching from physical SIM cards to E-SIM to help avoid accidental damage and other loss with physical devices. We have also stopped providing the charging adapters to help reduce the amount of electronic waste and commit to a more environmentally friendly practice. You should have received a charging cable that you can use any compatible adapter with as well. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
no headphone jack
on July 10, 2023
Posted by: nickname
Expertise:Beginner
There is no headphone jack which is an immediate 1 star
Features
1
Performance
2
Design
1
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 11, 2023
Hello Nickname, thank you for sharing your thoughts with us about your Samsung Galaxy A54. We understand wanting to be able to use your wired headphones with your phone for convenience. You are still able to use wired headphones with the Samsung Galaxy A54. You can either purchase a set of USB-C headphones that will plug in directly to the charging port of your device. You can also purchase a USB-C to headphone jack adapter if you have a set of headphones that you love and would prefer to use. You can use the adapter in the charging port to plug your headphones in for listening with ease. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy has Awesome features!
on April 29, 2023
Posted by: Coteme
[This review was collected as part of a promotion.] There are features for fun, work, work-outs, movie flicks, and even everyday fitness and so much more! There are great photoshops to remake pictures and so much more I can do with my photos with my Galaxy! I can erase lines in a pic. without messing up the pic. The video creation is even better! Watching movies is so clear! I love my new Galaxy A54 5G! I have never had this many features on a phone before!
Written by a customer while visiting Samsung US
Customer Rating
1
No reception
on September 21, 2023
Posted by: Mario
I bought this A54 5G and gets no Internet reception, I am very disappointed, my old phone never looses it with the same sim card and provider. Don't waste your money
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 27, 2023
Hello Mario, thank you for taking time to share your thoughts with us about your Samsung Galaxy A54. We understand how important the connectivity of your device is to your overall enjoyment. If you are referring to Wi-Fi connection we have provided a link below to help you troubleshoot that connection. We have also included a link to the Samsung Support Team if you would like further assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
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Samsung Community
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Facebook
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Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I like the feature
on May 24, 2023
Posted by: Lenny
from Catonsville Maryland
Expertise:Expert
Iam over dew for a new Phone the last Phone I bought was a 1x about 5 years ago
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US