Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
2
Speaker phone is not great
on January 1, 2024
Posted by: Still fan
from Va
Expertise:Expert
I I brought this phone on December 23rd 2023 and the only problem I have is the speakerphone sounds very muffled
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hi Still,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. When you have the available time out of your day, please take a look at, "Speaker not working on Samsung phone" to conduct a few troubleshooting steps on your device to help resolve what you may be experiencing with the audio of your speaker. Afterwards, let us know if you have any questions or if you would like any further assistance by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. When you have the available time out of your day, please take a look at, "Speaker not working on Samsung phone" to conduct a few troubleshooting steps on your device to help resolve what you may be experiencing with the audio of your speaker. Afterwards, let us know if you have any questions or if you would like any further assistance by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Written by a customer while visiting Samsung US
Customer Rating
4
logical upgrade for me needed more ram and process
on January 4, 2024
Posted by: JDdev
from Bushkill PA
Expertise:Intermediate
It is very usefull and safe with android 14 , more ram processing power + 5G
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Features
on January 4, 2024
Posted by: Tonyo
Best phone I ever had in my life!!! I'd suggest this phone any mid range budget
Written by a customer while visiting Samsung US
Customer Rating
2
Bug in software messes up notifications
on January 15, 2024
Posted by: Kevin
from NC
Expertise:Intermediate
The phone works fine, except the operating system is junk. It does not allow apps to do notifications at the times I set. It does them randomly when I pick up the phone. So an app with a notification set for noon each day will notify at any random time after the noon desired.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Social Commerce, January 16, 2024
Hi there Kevin, we appreciate you sharing your thoughts with us about your Samsung Galaxy A54. We understand how important your device notifications are to you on a daily basis, and we would be more than happy to assist in any way we can. Without knowing what apps you are referencing having difficulty with, we have provided a link to the Samsung Support Team. If you are using non-Samsung software, you can also always reach out to the developer to see if they have recommendations for their specific software. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Samsung Product!
on January 20, 2024
Posted by: Rose
Reviewed Samsung product and I am thoroughly convinced it’s the right one for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dont buy
on January 23, 2024
Posted by: MAtrix
stupid performance should have use the 7+gen 2 and its camera sucks
Response from Samsung USBy Social Commerce, January 23, 2024
Hi there Matrix, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy A54. We understand how valuable your device is to you on a daily basis. If you haven't done so already the device manual, linked below, is a great resource to help adjust the settings and allow the phone to best fit your needs. Without knowing what aspects of the performance are not operating as expected, we have also included a link to the Samsung Support Team to offer any potential options for a resolution. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Features
on January 25, 2024
Posted by: Cheperfife
a present lasr December for Christmas. very good cp Awesose
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything nice
on January 27, 2024
Posted by: Jabinjabbz
from Malawi
Expertise:Expert
I bought my samsung A54 last year in september i honestly like everything about this phone from the look to the perfomance 🙏
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US