Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Great price for great features
on December 31, 2023
Posted by: LoyalCustard
[This review was collected as part of a promotion.] I use my samsung for laterally everything. Payment, music, communication, entertainment, and even a anxiety crutch.
Every feature is perfect and hasn't failed me yet. I'm proud to say I've stayed loyal for over 8 years now and as always samsung hasn't disappointed.
Great job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is my favorite phone yet.
on December 31, 2023
Posted by: BustingKapps
[This review was collected as part of a promotion.] I use my phone for personal use not for work. I do a lot of gaming on here and streaming movies to watch with no lagging or buffering. My gaming experience has been phenomenal with this samsung A52 5g! Do a lot of first person shooter games. I rack up the kills a lot more than any other phone I've used in the past. I believe its from the smooth graphics and fast processing abilities it possesses. I get A lot of top wind spots that I never used to get before. I'm more than happy with this phone would recommend it for others and plan on sticking with it in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Alright, but not the best.
on December 31, 2023
Posted by: Sammythesad
[This review was collected as part of a promotion.] I use this phone for email, games, streaming(when necessary) and photos. It's decent, I guess. I am not impressed by the camera. Lately it restarts itself at random several times a day, I don't want to put up with that.
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Salutations Sammythesad,
Thanks for taking the opportunity to review your Samsung Galaxy A54. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Third-party apps can cause random or constant reboots to happen on your phone or tablet. You can perform a software update, factory reset, or turn on Safe mode to determine if an app is causing the issue. Take a look at, "Samsung phone or tablet reboots repeatedly" when you have the free time to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your device, linked below. If your camera is not living up to what you would want in your device and you're in the market or will soon be in the market to upgrade your device, I suggest taking a look at the Galaxy S23 series, also linked below. The cameras on the Galaxy S23 series are unparalleled when it comes to picture and video quality! Please feel free to contact Samsung Support after reviewing the provided resources if you have any questions or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001475/
https://www.samsung.com/us/smartphones/galaxy-s23/compare/?device-1=samsung-galaxy-s23-ultra&device-2=samsung-galaxy-s23%2B&device-3=samsung-galaxy-s23
Thanks for taking the opportunity to review your Samsung Galaxy A54. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Third-party apps can cause random or constant reboots to happen on your phone or tablet. You can perform a software update, factory reset, or turn on Safe mode to determine if an app is causing the issue. Take a look at, "Samsung phone or tablet reboots repeatedly" when you have the free time to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your device, linked below. If your camera is not living up to what you would want in your device and you're in the market or will soon be in the market to upgrade your device, I suggest taking a look at the Galaxy S23 series, also linked below. The cameras on the Galaxy S23 series are unparalleled when it comes to picture and video quality! Please feel free to contact Samsung Support after reviewing the provided resources if you have any questions or if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001475/
https://www.samsung.com/us/smartphones/galaxy-s23/compare/?device-1=samsung-galaxy-s23-ultra&device-2=samsung-galaxy-s23%2B&device-3=samsung-galaxy-s23
Written by a customer while visiting Samsung US
Customer Rating
5
Pure speed and functionality
on December 31, 2023
Posted by: Filipino
[This review was collected as part of a promotion.] The Samsung Galaxy A54 5G is a mid-range smartphone that was announced on March 15, 2023 and released on March 24, 2023.
It has a 6.4-in Super AMOLED display with a 120 Hz refresh rate and a 5,000 mAh battery.
It also has a 50 MP rear camera and a 32 MP front camera.
Here are some insights from reviews:
Pros
Big, vibrant screen
Expandable storage
Affordable price
Cons
Processor and camera performance lag behind cheaper Pixel 6A
No wireless charging
25W charging limit feels slow
It has a 6.4-in Super AMOLED display with a 120 Hz refresh rate and a 5,000 mAh battery.
It also has a 50 MP rear camera and a 32 MP front camera.
Here are some insights from reviews:
Pros
Big, vibrant screen
Expandable storage
Affordable price
Cons
Processor and camera performance lag behind cheaper Pixel 6A
No wireless charging
25W charging limit feels slow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Speaker phone is not great
on January 1, 2024
Posted by: Still fan
from Va
Expertise:Expert
I I brought this phone on December 23rd 2023 and the only problem I have is the speakerphone sounds very muffled
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hi Still,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. When you have the available time out of your day, please take a look at, "Speaker not working on Samsung phone" to conduct a few troubleshooting steps on your device to help resolve what you may be experiencing with the audio of your speaker. Afterwards, let us know if you have any questions or if you would like any further assistance by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A54. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. When you have the available time out of your day, please take a look at, "Speaker not working on Samsung phone" to conduct a few troubleshooting steps on your device to help resolve what you may be experiencing with the audio of your speaker. Afterwards, let us know if you have any questions or if you would like any further assistance by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Written by a customer while visiting Samsung US
Customer Rating
4
logical upgrade for me needed more ram and process
on January 4, 2024
Posted by: JDdev
from Bushkill PA
Expertise:Intermediate
It is very usefull and safe with android 14 , more ram processing power + 5G
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Features
on January 4, 2024
Posted by: Tonyo
Best phone I ever had in my life!!! I'd suggest this phone any mid range budget
Written by a customer while visiting Samsung US
Customer Rating
2
Bug in software messes up notifications
on January 15, 2024
Posted by: Kevin
from NC
Expertise:Intermediate
The phone works fine, except the operating system is junk. It does not allow apps to do notifications at the times I set. It does them randomly when I pick up the phone. So an app with a notification set for noon each day will notify at any random time after the noon desired.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Social Commerce, January 16, 2024
Hi there Kevin, we appreciate you sharing your thoughts with us about your Samsung Galaxy A54. We understand how important your device notifications are to you on a daily basis, and we would be more than happy to assist in any way we can. Without knowing what apps you are referencing having difficulty with, we have provided a link to the Samsung Support Team. If you are using non-Samsung software, you can also always reach out to the developer to see if they have recommendations for their specific software. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US