Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,668 Reviews)
Rating breakdown 2,668 reviews
5 Stars
1,852
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Midrange phone that is great for the price!
on December 4, 2023
Posted by: AquariusPrincess85
[This review was collected as part of a promotion.] I just purchased my Samsung galaxy a54 5g and have had for a little over a week now, and it has been great. I'm coming from a pixel 6 that I have had for a little over a year, and I can tell you the battery life on my a54 is way better than my pixel 6. I love that pictures are nice and crisp and the display is sharp. I don't even mind that it doesn't have wireless charging. Also I can expand my storage unlike my pixel 6. I would definitely recommend this phone to anyone looking for a decent midrange phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
well appointed 5g mobile device features a1a
on December 28, 2023
Posted by: GOATROPER
goodphoneunrivaled easof operation all as it should be in a top notch mobile device
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Simple and affordable
on May 2, 2023
Posted by: Hardy31
[This review was collected as part of a promotion.] I use it for everyday task and I love how fast it is, battery last very long, pics are great and I love the fact that it's still very bright out in the sun.
Written by a customer while visiting Samsung US
Customer Rating
1
Not as expected
on July 25, 2023
Posted by: Loyal2long
Expertise:Intermediate
By far the worst Samsung phone I have ever spent money on. The camera is not as advertised. The Galaxy S7 was so so much better and have regretted changing to the A54 since my purchase. What a waste of money and time!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 27, 2023
Hey there Loyal2long, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy A54. We completely understand new devices can with a learning curve and we would be more than happy to help you with your device. With regards to the camera of your device without knowing what difficulties you are experiencing we have included links to articles about the focus of your camera and other generic difficulties with your device's camera. We have also included a link to the full product manual of your device and the Samsung Support Team for additional assistance with your device if you would like. Thank you for being a loyal Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, but warning: NO HEADPHONE JACK!
on July 25, 2023
Posted by: LisaHG
I like this phone as much as my previous, and it was a good value. But there is one big exception. It no longer has a jack for wired headphones. I like using wireless headphones but also like having the option to plug in wired when on the go. I will not be buying this phone for my sone for this reason.
Written by a customer while visiting Samsung US
Customer Rating
5
Fast every thing charging surfing game play
on May 15, 2023
Posted by: Anonymous
Expertise:Intermediate
So far very impressed had the A04 and that phone should have never been released to the public it should have been destroyed worst phone I've ever had but this A54 makes up for it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast device and good battery
on May 25, 2023
Posted by: Frob21
[This review was collected as part of a promotion.] I use my Galaxy A54 5G for work, so I have to check it all the time, the battery is really good, the device is really fast. One thing that amazed me more is the zooming in the camera, I like that is not plastic and also the big screen.
Overall I am very happy with my Galaxy A54 5G.
Written by a customer while visiting Samsung US
Customer Rating
5
Really beautiful phone BTW!
on June 14, 2023
Posted by: Jay Jack
from Southaven, Mississippi
I chose this phone over apple, and I'm glad I did.
Written by a customer while visiting Samsung US