Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
3
It's a poor man's smartphone
on December 24, 2023
Posted by: Algood
[This review was collected as part of a promotion.] It's a cheap phone. It has plenty of features If you're new to smartphones, but not many people are new to them nowadays. It doesn't have wireless charging or a 3.5 jack input like most of the newer Samsung models are doing away with the 3.5 which is a shame.
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hi Algood, we appreciate you feedback on your Samsung Galaxy A54. Here at Samsung we do innovate our product line as technology continues to move forward. We have removed the 3.5mm headphone jack from many of our devices as many customers transition to bluetooth enabled headphones for greater freedom. If you prefer to use wired headphones with your device and have a pair you love, you can use an adapter with your charging port to use your favorite headphones. We have also included the full device manual linked below to help discover the features and settings of your device that will best align to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty great phone
on December 24, 2023
Posted by: musiclover222
[This review was collected as part of a promotion.] Not a big fan of the recent emoji update, kinda ugly BUT amazing quality. Camera is reaIly clear. And love how there's already a health app I can track my steps / health things with. I haven't had many issues with the phone either
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great response I play codm competitively w/0 issue
on December 25, 2023
Posted by: Apoccodm1287
[This review was collected as part of a promotion.] I play codm competitively with no issues. Also I run my IRL business directly through my laptop and mobile devices and it does all I need it to perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it so far
on December 25, 2023
Posted by: SamsungBeck
[This review was collected as part of a promotion.] I upgraded from a Samsung a52. I take a ton of pictures. and use multiple messaging apps as well as video streaming apps. so I use it heavily. so far the battery is great. I've had the screen on for a long time customizing it and the battery is holding up. it's quick. and the phone itself feels nice feels like it's made of metal. I think the glass back helps with that. there is a heavily noticeable difference between my a52 and the a54 that I was not fully expecting. so I'm happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great value phone
on December 25, 2023
Posted by: Gmacc4
[This review was collected as part of a promotion.] Phone experts gave this phone a great value for the money.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product has all the latest features.
on December 25, 2023
Posted by: JRM41Loco
[This review was collected as part of a promotion.] I use my Galaxy phone for everything I do within a 24 hour period. I take pictures and then allow ai take over from there. I keep all of my credit cards, debit cards, gift cards, ID, and memberships all in my Samsung Wallet. I barely carry a physical wallet anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A lot of fun
on December 25, 2023
Posted by: SmokeyBlackheart
[This review was collected as part of a promotion.] I use my A54 for everything for photos and Google searches to Pokemon Go and YouTube and it does it all with out a problem. It is definitely the best phone I've ever used and I've had some nice high end phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Decent for the price range
on December 26, 2023
Posted by: TheRealJJJ
[This review was collected as part of a promotion.] Ok at first but newest Android OS is very unstable. Can't do file transfer to any devices over USB or fast charge currently.
Value
5
Written by a customer while visiting Samsung US