Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Product has all the latest features.
on December 25, 2023
Posted by: JRM41Loco
[This review was collected as part of a promotion.] I use my Galaxy phone for everything I do within a 24 hour period. I take pictures and then allow ai take over from there. I keep all of my credit cards, debit cards, gift cards, ID, and memberships all in my Samsung Wallet. I barely carry a physical wallet anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A lot of fun
on December 25, 2023
Posted by: SmokeyBlackheart
[This review was collected as part of a promotion.] I use my A54 for everything for photos and Google searches to Pokemon Go and YouTube and it does it all with out a problem. It is definitely the best phone I've ever used and I've had some nice high end phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Decent for the price range
on December 26, 2023
Posted by: TheRealJJJ
[This review was collected as part of a promotion.] Ok at first but newest Android OS is very unstable. Can't do file transfer to any devices over USB or fast charge currently.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 26, 2023
Posted by: Lovenurses
[This review was collected as part of a promotion.] Love the flexibility of this phone and the durability
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor
on December 26, 2023
Posted by: Watever
Very poor quality sounds + audio and video plays .
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, January 4, 2024
Hi Watever,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A54. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With Video Digital Image Stabilization and a wider OIS angle, Galaxy A54 5G helps you film high-quality videos through automatic reframing and autofocus. Without having more information available regarding what you may be experiencing with your Galaxy A54 and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a54-5g/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy A54. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. With Video Digital Image Stabilization and a wider OIS angle, Galaxy A54 5G helps you film high-quality videos through automatic reframing and autofocus. Without having more information available regarding what you may be experiencing with your Galaxy A54 and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-a54-5g/
Written by a customer while visiting Samsung US
Customer Rating
4
Well worth it!
on December 26, 2023
Posted by: FaeBae
[This review was collected as part of a promotion.] The quality for this product was amazing. I'm not the kind of person to need all the bells and whistles of higher-end models, so this was perfect.
The audio quality is very good.
The camera quality is okay. Could be better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has one of the best price value
on December 26, 2023
Posted by: Sugariestelm502
[This review was collected as part of a promotion.] I use this device for gaming and taking pictures, this device has a good amount of storage for pictures videos and alot of apps, a good battery life and powerful, one of the mayors thinks that has it's his really good quality of camera while taking pictures and videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performer without the price tag
on December 26, 2023
Posted by: ggskater
[This review was collected as part of a promotion.] Got this phone for the kid's first phone. Didn't want to cheap out and get a phone that'll be slow and not get updates. The phone is new so it'll run new updates for years. Perfect performance for her and should last the years until we need a new one.
Value
5
Written by a customer while visiting Samsung US