Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
2
Poor design
on December 20, 2023
Posted by: NoMore
from Arkansas
Expertise:Intermediate
The camera's ability to read text from a photo is geniuse! I don't use my camera much, but the camera is top notch in functionality. That is the selling feature of this phone; sadly, the main reason someone would buy this phone is for the camera, yet it will probably be the first thing to break and most diccult feature to repair.
The A54 is horribly designed! The rear cameras stick out SEVERAL millimeters, with no built in back cover protection (the A53 does not have this detrimental flaw). The phone's fingerprint scanner is aqward, and only lets you save 3 fingerprints! Why only 3? The power and volume buttons sit too far down on the right side; it's feels like the phone was designed for a child's hand (and I wear a size small glove).
Also, the phone does not have a quick panel button for turning off data; you either have to turn on airplane mode--I don't want that-- or go to your settings, then open your connections, then go to your data usage, then your mobile data, then turn it off. Wow, what a pain!!!
Also, the phone does not have a quick panel button for turning off data; you either have to turn on airplane mode--I don't want that-- or go to your settings, then open your connections, then go to your data usage, then your mobile data, then turn it off. Wow, what a pain!!!
(On a side note, the power and volume buttons are placed perfectly for a left handed person to use and love. But the fingerprint scanner would still be horribly placed in either scenario--left or right handed).
I switched from Samsung 9 to a competitor several years ago, and after owning a Samsung again for 2 days, I already regret it.
Apparently Samsung is way behind their competition on the gestures aspect of phone designs, because I was disappointed with the complete lack of shortcuts. (I'm looking at you, shake light, and data settings).
While setting up the phone, in the "tips" settings section, I was "shown" a couple features that looked cool, but weren't an option for the A54 (Why? Why do that Samsung? If it's not available, then whats the point in adding a tutorial?) --battery power sharing was the coolest item in the tutorial that isn't available...
All in all, I can't wait for a year to pass so I can justify buying a new phone from the competition. I thought my S9 was amazing when i bought it brand new, but after seeing what the competition has to offer, and then returning to Samsung for this dissapointment...I doubt that I'll be a returning customer...
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
2
Response from Samsung USBy Social Commerce, January 2, 2024
Hello there, thank you for sharing your thoughts with us about your Samsung Galaxy A54. We understand changing from a different manufacturer can cause some frustration with a bit of a learning curve. We have provided for your assistance a link to the full device manual that will highlight the features that are available on your device to help best love your new phone. With regards to the camera lenses standing out from the device, we do always recommend protective cases for all devices to help protect from all accidental drops, and most cases will add the protection to the camera lenses as well. If you are not loving the fingerprint scanner you can opt for either a PIN, pattern, or facial recognition to unlock your device and use with other apps as well. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Decent affordable phone
on December 20, 2023
Posted by: Mellemelle
[This review was collected as part of a promotion.] I mostly use my phone for streaming music. The battery life is excellent.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Better than Mid
on December 20, 2023
Posted by: Squattymoto
[This review was collected as part of a promotion.] The 120hz screen makes gaming a cinch with very smooth graphics and bright colors.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is awesome
on December 20, 2023
Posted by: Nomad420
[This review was collected as part of a promotion.] I use the phone as my main phone and my computer is my only device. The phone's battery lasts amazingly long time and it is pretty quick to charge. I enjoy gaming on it the cameras are amazing and the screen resolution is comparable to nothing I've ever seen it is amazing. I like the new operating system and the phone's pretty easy to use by all means this is a great phone the only problem I have is how much energy it takes when it charges but other than that if you're not running on a solar system or batteries it's a great thing. It's still a great thing if you are running on social systems or batteries but it does take a lot of energy to charge.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a great product
on December 21, 2023
Posted by: Lucyjjjj
[This review was collected as part of a promotion.] I use my phone for everything mainly to keep up with emails and videos to keep my kids entertained
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome, and priced quite reasonably
on December 22, 2023
Posted by: Derrickja225
[This review was collected as part of a promotion.] I really love it. The speed is great, pictures quality, super and screen size is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on December 22, 2023
Posted by: Ssage1111
[This review was collected as part of a promotion.] Samsung is always my go to phone. I went from a flip 4 to this model due to cost and it has exceeded my expectations. The camera is superior, battery life is amazing. Most of all the ease of use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best price for best preforms
on December 22, 2023
Posted by: Alialshabe
[This review was collected as part of a promotion.] The big display with high refresh rate and vibrant colors help me to edit my photo and play fps games like champion with the big 5000 mh battery for long lasting use but my favorite the cpu preference even though it's mid range phone love being smasung user
Value
5
Written by a customer while visiting Samsung US