Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,669 Reviews)
Rating breakdown 2,669 reviews
5 Stars
1,853
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
4
Samsung Galaxy a54 5G
on May 30, 2023
Posted by: Evan
from Baltimore Maryland
Expertise:Intermediate
I've had my Samsung Galaxy A54 for about 3 days now and I love it. The only thing I wish it had is wireless charging and power sharing as well. But over a good design and experience. I do will the display was more fuller with less bezels, but I'm happy for the price I paid. and the experience I'm getting from this device overall!!!! Great upgrade on the A series Samsung.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features easy enough to use a 3 year old can
on June 18, 2023
Posted by: Baby boo
Would recommend this phone to anyone very happy with it
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone. Hard to learn. Users manual not good.
on August 21, 2023
Posted by: Lisa
I bought this phone 10 days ago. I like it. But I need time to learn it. It is not that easy to learn. For example, there are 2 messages apps. I can receive message from some senders, but not every sender. There was one sender from my Doctor via patient patrol app. I could not get the code to log in. I tried to learn from users manual. There is no such "◌ From Messages, tap More options > Settings." for message settings. It mislead me spending 10 minutes.
Written by a customer while visiting Samsung US
Customer Rating
5
It's got everything every nice phone has and mor
on November 12, 2023
Posted by: Killarney Kelso
from Anchorage, Alaska
Expertise:Expert
I had the A51 and unfortunately it was stolen but I love that phone so I waited a bit and went in and saw the A54 and said that's the one rite there thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Midrange phone that is great for the price!
on December 4, 2023
Posted by: AquariusPrincess85
[This review was collected as part of a promotion.] I just purchased my Samsung galaxy a54 5g and have had for a little over a week now, and it has been great. I'm coming from a pixel 6 that I have had for a little over a year, and I can tell you the battery life on my a54 is way better than my pixel 6. I love that pictures are nice and crisp and the display is sharp. I don't even mind that it doesn't have wireless charging. Also I can expand my storage unlike my pixel 6. I would definitely recommend this phone to anyone looking for a decent midrange phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
well appointed 5g mobile device features a1a
on December 28, 2023
Posted by: GOATROPER
goodphoneunrivaled easof operation all as it should be in a top notch mobile device
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, Simple and affordable
on May 2, 2023
Posted by: Hardy31
[This review was collected as part of a promotion.] I use it for everyday task and I love how fast it is, battery last very long, pics are great and I love the fact that it's still very bright out in the sun.
Written by a customer while visiting Samsung US
Customer Rating
1
Not as expected
on July 25, 2023
Posted by: Loyal2long
Expertise:Intermediate
By far the worst Samsung phone I have ever spent money on. The camera is not as advertised. The Galaxy S7 was so so much better and have regretted changing to the A54 since my purchase. What a waste of money and time!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 27, 2023
Hey there Loyal2long, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy A54. We completely understand new devices can with a learning curve and we would be more than happy to help you with your device. With regards to the camera of your device without knowing what difficulties you are experiencing we have included links to articles about the focus of your camera and other generic difficulties with your device's camera. We have also included a link to the full product manual of your device and the Samsung Support Team for additional assistance with your device if you would like. Thank you for being a loyal Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US