Customer reviews from Samsung US
Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Average customer rating
4.6
(2,667 Reviews)
Rating breakdown 2,667 reviews
5 Stars
1,851
4 Stars
636
3 Stars
123
2 Stars
33
1 Star
24
75%of customers recommend this product.
(
52 out of
69)
Customer Reviews for Samsung - Galaxy A54 5G 128GB - Awesome Graphite (AT&T)
Customer Rating
5
Surpassed my expectations
on August 12, 2024
Posted by: LittleTree
[This review was collected as part of a promotion.] I got this to replace an old device last year. At first I wasn't sure if I would like it. Once I got used to it though... Wow.
I will definitely remain a Samsung customer. The One UI gets clean updates regularly and I have yet to experience any difficulties. The roll out of Galaxy AI has made the entire experience that much more enjoyable.
I wish I'd switched sooner!
I will definitely remain a Samsung customer. The One UI gets clean updates regularly and I have yet to experience any difficulties. The roll out of Galaxy AI has made the entire experience that much more enjoyable.
I wish I'd switched sooner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI
on August 12, 2024
Posted by: Ineedmoney
[This review was collected as part of a promotion.] Galaxy AI. Message. I need money. How long does this have to be? Ah, there we go.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 12, 2024
Posted by: Escrowww
[This review was collected as part of a promotion.] amazing device! Favorite I've ever bought. If you want a great phone with Galaxy AI built in buy this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product has great features
on August 12, 2024
Posted by: roseyeet
[This review was collected as part of a promotion.] galaxy Ai is good
i use my phone to watch netflix and youtube streams/videos and the replay quality is always great
i use my phone to watch netflix and youtube streams/videos and the replay quality is always great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Dfosho
[This review was collected as part of a promotion.] I love my phone. I use it for just about everything. Very convenient and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really impressed
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I really love this phone. It has great features and good displays. The battery life is fantastic, I only typically charge my phone once a day even though I use the phone alot. I watch Netflix on it alot as well and it has never overheated or frozen on me. Really great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 12, 2024
Posted by: LexyRen
[This review was collected as part of a promotion.] I've found this phones quality to be very nice, including the camera quality!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good Average Phone
on August 12, 2024
Posted by: Lipazzan
[This review was collected as part of a promotion.] Decent camera quality. Very fast working system. Easy to use and navigate.
Poor battery life. Can heat up pretty hot while charging.
Poor battery life. Can heat up pretty hot while charging.
Value
3
Response from Samsung USBy Social Commerce, August 13, 2024
Hello Lipazzan,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A54. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time available, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also check out, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. If you have any questions for us after reviewing the resources that have been provided, feel free to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A54. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some free time available, please take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize the life of your Galaxy battery. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also check out, "Keep your Galaxy device at its normal operating temperature," to learn how you can ensure that your device remains at its optimal temperature. If you have any questions for us after reviewing the resources that have been provided, feel free to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US