I have been very pleased with this dryer. It seems to be very solid. I look forward to the up to twenty five years of service touted in your materials.
I wish I would have purchased the medium priced dryer, not this digital one. It has way too many options, that I will probably never use. However, I wanted the washer and dryer to match. Personally, if my washer and dryer were in a basement I would just get any brand dryer. I typically do just medium loads of laundry. When I do darks, if I do timed dry 45 minutes on medium heat, my clothes are dry. If I dry 2 bath towels, 2 dish clothes, 2 dish towels, 2 men’s undershirts socks and underwear, I do timed dry for 45 minutes on high. They are never dry, the towels are always damp as well as the undershirts. I need to dry them separately for another approximately 8 minutes. So, I am not impressed. Also, after spending that much money for the washer and dryer I find it insulting that it came with no manual. You must request one and they graciously send you one, come on, they could do better! The men who installed our appliances were fantastic! Extremely thorough, friendly, knowledgeable and professional.
We were so glad we went to an authorized dealer vs. a big box store. Our sales rep showed us a few products, but none met all of our goals. I asked him what he used in his home; he said Speed Queen. We went to the Speed Queen area and found a set that exceeded our needs. We researched the internet and confirmed that the DR7004WE was the best built and backed by a seven-year warranty. Made in the USA sealed the deal.