Customer reviews from Speed Queen
Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.7
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
166
4 Stars
18
3 Stars
6
2 Stars
2
1 Star
7
92%of customers recommend this product.
(
178 out of
194)
Customer Reviews for Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
1
Burns clothing
on December 25, 2023
Posted by: AndyB321
from Newnan, GA
This dryer melted my clothing. It’s only 28 days old and I already have to have it fixed.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, January 2, 2024
Wow, AndyB321! We're so sorry to learn something like this happened. Let's get to the bottom of this and help make it right for you ASAP. Just connect with us through our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time) when you have a moment!
Written by a customer while visiting Speed Queen
Customer Rating
5
Love the “pet” setting.
on June 25, 2023
Posted by: Georgia1
from Georgia
Works great. Particularly the “pet” setting. We have always had a problem with pet hair staying on clothing after washing and drying. With the “pet” setting, after the clothes are dry you run the setting for a brief cycle and, ta-da, no more pet hair on anything!!! Awesome!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Excellent Perfomance
on April 22, 2024
Posted by: Speed Queen Performs
from Spokane Valley, WA
Lots of different drying options, and they all perform well. We have have noticed for the Auto-Sensing to work well and get clothes dry or near dry its important to make Sure that you are drying similar items such as towels with towels, or sheets with sheets and not to mix in a heavy towel with light Perm Press items or synthetics since the Auto-Sensing will most likely shut the dryer off prior to the towel being dry. The Steam Refresh is amazing, it works perfectly to remove light to moderate wrinkles in many different types of clothes.
Machine is quite, the "Extended Tumble" option works as advertised, we really haven't had any issues with the DR7004WE in the almost 3 months we have owned it. So at this point we are very happy with the dryer and Speed Queen.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Have had issues since day 1
on August 13, 2024
Posted by: Lacey
from Elkhorn, NE
The dryer sensor does not work to know when to completely dry clothing on regular setting. Brand new purchase in May 2024.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, August 19, 2024
Oh no, Lacey! This doesn't sound right. We'd love the chance to make this right for you, and just connect with our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) for the best assistance.
Written by a customer while visiting Speed Queen
Customer Rating
1
Very disappointed.
on December 30, 2024
Posted by: Judi S
from Medina, Oh
We purchased the Speed Queen dryer and washer because we were told they were the best and most reliable on the market. The washer needed service after less than a month and the cold water valve had to be replaced. The dryer quit working after six weeks. The control panel needed to be replaced. I wish I could have retuned them. We paid twice as much for these compared to other brands expecting not to have isssue. We were very disappointed.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, January 2, 2025
Oh no, Judi S! We're never anticipating the need of service, especially for both your washer and dryer. We want to apologize for such an unexpected exeperience and any frustrations this has caused. If there is anything we can do to help with the repairs, please let us know! We're here for you at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) and want to ensure everything is resolved as quick as possible.
Written by a customer while visiting Speed Queen
Customer Rating
5
Great Dryer
on June 19, 2023
Posted by: Carr27107
from Winston Salem, NC
The drive is one of the best I have used in years. It has a ton of settings but they are very handy once you get used to them and the capacity is as good as they come right now. Very well made and quiet operating also very pleased at this point and drying times are a good 20% less then others.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
A Quiet and Efficient Machine
on July 27, 2023
Posted by: Smiles Again
from Greensboro, NC
The dryer is easy to operate and so much quieter than my pervious model. It also matches my washer. I look forward to many years of maintenance free repair.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Very satisfied
on October 18, 2023
Posted by: lou5360
from O Fallon, MO
This dryer heats immediately. My clothes dry faster than any other dryer I've had, so less time is required. The heat seems warmer, so I dry most clothes on low heat. The dryer is much more expensive than others, but it is estimated by the company to last 25 years.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen