Customer Reviews for Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
3
Evaluation Still in Process
on July 24, 2024
Posted by: BitsandPieces
from Denton, Texas
Product was purchased based on the Speed Queen reputation for durability and reliability. However, within the first month the main control board required removal and replacement. Dealer was very supportive and move quickly to order and replace. None the less, a defect so early in ownership concerns me.
I would recommend this to a friend!
Response from Speed QueenBy Margie, Customer Support, July 29, 2024
Oh no! This is saddening to hear, and we apologize for this being your first expereince. We hope everything is now back to the way it should be but if any concerns remain, definitely let us know at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Got the DR7 to match our TRN and after the first use I was amazed at how well it dried my clothes! First, the clothes that came out of the TR7 were already LESS DAMP than the other brand we used, and the sensor cycle made it quick and easy. I had a steam cycle on another dryer before and used it only once with mixed results. The steam cycle on the DR7 worked amazing well at releasing wrinkles and making my clothes look great. Who wants to iron in the first place?
Performance, reliability and exceptional performance!
I was so excited when I purchased the product. Dealing with the BS on the rebate has left a Sour taste on my Pallet!
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, July 24, 2024
We're saddened to hear about the trouble with the rebate! There should be a phone number and email on the rebate paperwork where you can receive an update on your claim or for any questions you may have. Of course, if you still have questions, feel free to let our Customer Support know at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).