Customer reviews from Speed Queen
Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.7
(359 Reviews)
Rating breakdown 359 reviews
5 Stars
297
4 Stars
32
3 Stars
12
2 Stars
7
1 Star
11
92%of customers recommend this product.
(
310 out of
336)
Customer Reviews for Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
4
Does alright
on December 22, 2024
Posted by: Megdds
from Ohio
I had so many recommendations for this washer. Sometimes I don’t feel like it puts enough water to get a good cleaning.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Speed Queen...only the best!
on December 22, 2024
Posted by: Maverickma
from Fogelsville, PA
We only buy and will always buy Speed Queen washers and dryers. You get what you pay for.
I would recommend this to a friend!
Response from Speed QueenBy Margie, Customer Support, December 30, 2024
Hi, Maverickma. We're so thrilled to hear you've enjoyed our washers and dryers, and thank you for sharing! Should you have any questions we can help with that could improve your experience further, just let us know at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time). We'll be here if you need us!
Written by a customer while visiting Speed Queen
Customer Rating
5
Totally worth every dollar
on December 21, 2024
Posted by: AMS Westerly RI
from Westerly RI
Quiet,fast,clothes come out super clean. Just love the washer and dryer!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best out there
on December 18, 2024
Posted by: Juliaann
from Denham springs la
The dry setting pet hair removal. Does a great job
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
It’s. Quality dryer that gets stuck at 5 minutes
on December 17, 2024
Posted by: Pfmsu
from Memphis, TN
Purchased with the expectation the matching set would last 20+ years. Works very well though I admittedly have not tried the steam functions yet. My biggest gripe is the time left indicator gets to 5 minutes left then seems to stay there for up to 30 minutes with the clothes still noticeable wet at the 5 minute mark. All is well when it says it is done but clearly the counter and moisture sensor are not linked so it’s at best an educated guess for how long the load will take to dry. Multiple settings and options don’t seem to make a notable difference.
Would absolutely buy again not that I plan to as I hope this is the last laundry set I ever have to buy.
Would absolutely buy again not that I plan to as I hope this is the last laundry set I ever have to buy.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Good after initial failure
on December 15, 2024
Posted by: Kaintucki
from Florence KY
We were hesitant to get this because of the electronic screen but were assured it was THE best. After 4 uses, the motherboard had a fatal failure. We were without a dryer for 2 weeks. So far it is doing a good job. Dries the clothes much faster than our previous dryer. I like the pet hair mode too. Lint catcher could be better but is ok. I don't like that they say it has to be professionally vacuumed out every 2 years. An added expense to an expensive dryer.
Note we don't have the steam feature hooked up.
The 7 year warranty is a plus.
We wish we would have gone 1 step down.
I think less is more as far as the controls go.
Note we don't have the steam feature hooked up.
The 7 year warranty is a plus.
We wish we would have gone 1 step down.
I think less is more as far as the controls go.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Customer Rating
2
Broke after a week
on December 10, 2024
Posted by: Broke
from Bonaire GA
I was excited to buy a new SQ dryer based on SQs reputation and all the reviews I saw. However, exactly one week after my dryer was delivered it broke-hard. Turned out to be the control board and it had to be ordered. I was without my brand new dryer for three weeks! Not very happy.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, December 13, 2024
Oh no! This is terrible to hear, and we want to apologize for any difficulties this situation may have caused you or your family. We appreciate you leaving your feedback for us so we can continue working on improvments and strive to provide the best appliances we can! Should you still have any concerns remaining about your dryer, please don't hesitate to let us know. We're available at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) if you need anything.
Written by a customer while visiting Speed Queen
Customer Rating
5
Works Great!
on November 26, 2024
Posted by: skidude
from Florida
Both the washer and dryer work great. The washer works better than any other washer we've owned and that smell with the front loader is gone. Dryer dries effectively.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen