Customer reviews from Speed Queen
Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.7
(359 Reviews)
Rating breakdown 359 reviews
5 Stars
297
4 Stars
32
3 Stars
12
2 Stars
7
1 Star
11
92%of customers recommend this product.
(
310 out of
336)
Customer Reviews for Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Fabulous washer
on January 4, 2025
Posted by: Lynne D
from Houston, TX
Everything we were looking for in a dryer. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Excellent Dryer
on January 1, 2025
Posted by: Richard T
from Fate, TX
Works very well although very pricey for just a dryer. Doesn’t do anything special that a dryer half the cost won’t do.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
I'm sorry I chose the Speed Queen - DR7004WE
on January 1, 2025
Posted by: GrandieMa
from Chehalis, WA
I purchased the Speed Queen - DR7004WE believing I would be able to have more adjustable choices and the steam function seemed like a great idea. Little did I know that it needed to have a hose connected to a cold water line. I thought that the steam function was dealt with the dampness of the clothes in the dryer. When the appliance dealer hooked up the machine with their hose they didn't tighten it quite enough and there may have been a problem with the hose but it leaked. I only do laundry once a week in a room that my husband mainly uses. I did laundry twice in three weeks before I saw the black and pink mold on the wall behind the dryer. What a mess and it took three weeks to get a contractor in to clean it up and dry it out and repair it. The applicant dealer wouldn't be helpful, their insurance has been any better and I'm still waiting on this claim. We paid out of pocket so our insurance wouldn't ding us even though it wasn't our fault in any way. I'm disappointed in the whole machine. It isn't as easy or variable as I thought it was and I would have been a whole lot better off with the less expensive one. The appliance store was less than helpful through this whole thing.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, January 2, 2025
Thank you for taking the time to share your story with us, GrandieMa. We're so sorry to hear about the installation trouble leading to a leak and causing such a stressful situation in the home. We truly hope this is made right for you. We understand the features and options on the DR7004WE weren't what you were looking for, but we'd love to see if we can any tips or tricks that may help the dryer better meet your needs and expecations. If we can help, please feel free to reach out at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
Best machine we ever owner, we purchased a washer
on January 1, 2025
Posted by: Father of Seven
from Warminster, PA (Bucks County)
After raising seven children we had wished we had a Speed Queen back then.
We love this dryer and it's ability to get wrinkles out of our clothes. The stainless steel drum and bright light make life quite easier. The lint trap is up front for easy cleaning access.
We love this dryer and it's ability to get wrinkles out of our clothes. The stainless steel drum and bright light make life quite easier. The lint trap is up front for easy cleaning access.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Very disappointed.
on December 30, 2024
Posted by: Judi S
from Medina, Oh
We purchased the Speed Queen dryer and washer because we were told they were the best and most reliable on the market. The washer needed service after less than a month and the cold water valve had to be replaced. The dryer quit working after six weeks. The control panel needed to be replaced. I wish I could have retuned them. We paid twice as much for these compared to other brands expecting not to have isssue. We were very disappointed.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, January 2, 2025
Oh no, Judi S! We're never anticipating the need of service, especially for both your washer and dryer. We want to apologize for such an unexpected exeperience and any frustrations this has caused. If there is anything we can do to help with the repairs, please let us know! We're here for you at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) and want to ensure everything is resolved as quick as possible.
Written by a customer while visiting Speed Queen
Customer Rating
5
Love my Speed Queen!
on December 28, 2024
Posted by: Dogmom64
from Mooresville, In
Love my new washer & dryer..The location I purchased from I will never go to or recommend!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Once you have a speed queen
on December 27, 2024
Posted by: Deb P
from Plymouth MA
You will never want anything else. Very happy customer!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Love Them
on December 27, 2024
Posted by: JK Pegg
from Wichita KS
Love our new washer and dryer. Clothes are much cleaner and so fast
I would recommend this to a friend!
Written by a customer while visiting Speed Queen