Customer reviews from Speed Queen
Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.7
(347 Reviews)
Rating breakdown 347 reviews
5 Stars
289
4 Stars
31
3 Stars
11
2 Stars
5
1 Star
11
92%of customers recommend this product.
(
303 out of
328)
Customer Reviews for Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
4
Good after initial failure
on December 15, 2024
Posted by: Kaintucki
from Florence KY
We were hesitant to get this because of the electronic screen but were assured it was THE best. After 4 uses, the motherboard had a fatal failure. We were without a dryer for 2 weeks. So far it is doing a good job. Dries the clothes much faster than our previous dryer. I like the pet hair mode too. Lint catcher could be better but is ok. I don't like that they say it has to be professionally vacuumed out every 2 years. An added expense to an expensive dryer.
Note we don't have the steam feature hooked up.
The 7 year warranty is a plus.
We wish we would have gone 1 step down.
I think less is more as far as the controls go.
Note we don't have the steam feature hooked up.
The 7 year warranty is a plus.
We wish we would have gone 1 step down.
I think less is more as far as the controls go.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Customer Rating
2
Broke after a week
on December 10, 2024
Posted by: Broke
from Bonaire GA
I was excited to buy a new SQ dryer based on SQs reputation and all the reviews I saw. However, exactly one week after my dryer was delivered it broke-hard. Turned out to be the control board and it had to be ordered. I was without my brand new dryer for three weeks! Not very happy.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, December 13, 2024
Oh no! This is terrible to hear, and we want to apologize for any difficulties this situation may have caused you or your family. We appreciate you leaving your feedback for us so we can continue working on improvments and strive to provide the best appliances we can! Should you still have any concerns remaining about your dryer, please don't hesitate to let us know. We're available at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) if you need anything.
Written by a customer while visiting Speed Queen
Customer Rating
5
Works Great!
on November 26, 2024
Posted by: skidude
from Florida
Both the washer and dryer work great. The washer works better than any other washer we've owned and that smell with the front loader is gone. Dryer dries effectively.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Dryer —dryer —pants dry faster
on November 25, 2024
Posted by: Mab9630
from RI
Wanted a high quality large dryer with the best warranty - and I finally found it
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
I love this dryer
on November 23, 2024
Posted by: Di T
from Jamestown NY
It is easy to use. Dries clothes great. I seem to get more lint off my clothes than my previous dryer did. Absolutely love it! And you can't beat the warranty.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Very reliable brand
on November 19, 2024
Posted by: Mag27
from Mt Washington, Ky
Love all the special settings and especially the one for pets
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Excellent Dryer
on November 18, 2024
Posted by: RichardC
from Houston, TX
This machine has a professional look and feel, and has a ton of settings. It also accepts a really large load with no problem, and is much quieter than our last dryer. It also just works better- it dries loads faster and more thoroughly. We’re very pleased with the performance.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Excellent Dryer!
on November 9, 2024
Posted by: Shed
from Greenwell Springs, LA
Love the large drum and drying options. It took a little time to get use to how the options worked but once I figured it out, I love it! It does a great job and like that it is American made.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen