I could not wait to get my 2ND new speed queen dryer. I finally get one and when they leave it would not dry clothes. We called it took 3 weeks to get the proper replacement parts and get them installed. It works great now. I had to either hangs them up wet or take clothes elsewhere to dry them. No body contacted us for any rembursment during this time of warranty for 7 years for our time and inconvience. waiting on a fix of a new appliance. Yes if it works I would recommend to anyone but when I purchase and 3 weeks of my warranty has gone the day I get it home I am now left with a warranty of 6 years and 49 weeks before the repairs were finished.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, November 6, 2025
We appreciate you sharing your story and letting us know about this, but regret to learn your first experience wasn't a positive one. We understand that everything has since been repaired and is working well now, but we still want to apologize for any frustrations this situation may have caused. Should you still have any questions or concerns we may be able to assist with, please let us know at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Bought this dryer and washer when my 20 yr old Maytag couldn’t be repaired. Hard finding the correct settings for my loads. Most come out still damp even on dry setting.