Customer reviews from Speed Queen
Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Average customer rating
4.7
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
166
4 Stars
18
3 Stars
6
2 Stars
2
1 Star
7
92%of customers recommend this product.
(
178 out of
194)
Customer Reviews for Speed Queen - DR7 - Commercial Heavy Duty Electric Dryer - White
Customer Rating
5
Good product for many years
on June 14, 2023
Posted by: Country girl 44
from Lawrenceburg, Tenn
Very easy to use. High quality! Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Dryer
on June 22, 2023
Posted by: Jensky23
from Gautier , MS
I have had my dryer less than 3 months. I’m not happy. I have to dry everything on high. I have to put high heat and I extra dry up to 2 times and sometimes 3. I have never had a problem with a brand new product
No, I would not recommend this to a friend.
Response from Speed QueenBy Marge, Support Specialist , June 27, 2023
This is certainly not the experience we’re striving to provide, and we appreciate you bringing this to our attention. We apologize that your dryer isn’t performing satisfactorily, and we’d definitely like to get a deeper understanding of what’s going on so we can determine the best steps to help. For us to better assist, please connect with us through our Customer Support Line at 800-522-5475, Monday to Friday (8:30am – 4pm Central Standard Time) when you have a moment.
Written by a customer while visiting Speed Queen
Customer Rating
5
Excellent Dryer!
on October 14, 2023
Posted by: Wolfie
from Boca Raton, Florida
We love our new Speed Queen dryer. It has so many settings and drys extremely well. We are looking forward to many years of efficient drying.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Worth the wait and investment
on January 29, 2024
Posted by: Clean Pants
from Florida
Built to Last: From the moment you lay eyes on the DR7004WE, the quality is undeniable. The sturdy construction and solid feel speak volumes about its durability. I know this machine is going to be a laundry partner for years to come, no more quick replacements or frustrating breakdowns.
Effortless Efficiency: Using the DR7004WE is a breeze. The controls are intuitive and straightforward, even for tech-averse folks like myself. The plethora of drying options is fantastic, catering to every fabric and load size imaginable. No more deciphering cryptic cycles or guesswork on drying times. My laundry routine has become incredibly efficient, leaving me more time for what matters.
Family-Sized Capacity: Ah, the 7 cubic feet of glorious drying space! Gone are the days of multiple cycles for a single family load. Towels, comforters, mountains of kid clothes – the DR7004WE devours them all with ease. Laundry day used to be a daunting task, now it's just another chore ticked off the list.
Bonus Points: The steam features are a lifesaver! Wrinkles and static cling are practically non-existent, saving me precious ironing time. The sanitize cycle gives me peace of mind, especially with little ones crawling around. And the energy efficiency is a welcome bonus, both for the environment and my wallet.
Overall, the Speed Queen DR7004WE is more than just a dryer; it's an investment in quality, convenience, and peace of mind. If you're looking for a dryer that can handle the demands of a busy family while making your laundry routine a breeze, look no further. This machine is an absolute gem!
Written by a customer while visiting Speed Queen
Customer Rating
1
I'm sorry I chose the Speed Queen - DR7004WE
on January 1, 2025
Posted by: GrandieMa
from Chehalis, WA
I purchased the Speed Queen - DR7004WE believing I would be able to have more adjustable choices and the steam function seemed like a great idea. Little did I know that it needed to have a hose connected to a cold water line. I thought that the steam function was dealt with the dampness of the clothes in the dryer. When the appliance dealer hooked up the machine with their hose they didn't tighten it quite enough and there may have been a problem with the hose but it leaked. I only do laundry once a week in a room that my husband mainly uses. I did laundry twice in three weeks before I saw the black and pink mold on the wall behind the dryer. What a mess and it took three weeks to get a contractor in to clean it up and dry it out and repair it. The applicant dealer wouldn't be helpful, their insurance has been any better and I'm still waiting on this claim. We paid out of pocket so our insurance wouldn't ding us even though it wasn't our fault in any way. I'm disappointed in the whole machine. It isn't as easy or variable as I thought it was and I would have been a whole lot better off with the less expensive one. The appliance store was less than helpful through this whole thing.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, January 2, 2025
Thank you for taking the time to share your story with us, GrandieMa. We're so sorry to hear about the installation trouble leading to a leak and causing such a stressful situation in the home. We truly hope this is made right for you. We understand the features and options on the DR7004WE weren't what you were looking for, but we'd love to see if we can any tips or tricks that may help the dryer better meet your needs and expecations. If we can help, please feel free to reach out at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
BUY AMERICAN MADE - It’s worth every nickel!
on June 18, 2023
Posted by: DRBNC
from Wake Forest, NC
Solid construction, easy to use, dries like champ!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Just ok.
on May 26, 2023
Posted by: Nanncid
from Ankeny, IA
I wish I would have purchased the medium priced dryer, not this digital one. It has way too many options, that I will probably never use. However, I wanted the washer and dryer to match. Personally, if my washer and dryer were in a basement I would just get any brand dryer. I typically do just medium loads of laundry. When I do darks, if I do timed dry 45 minutes on medium heat, my clothes are dry. If I dry 2 bath towels, 2 dish clothes, 2 dish towels, 2 men’s undershirts socks and underwear, I do timed dry for 45 minutes on high. They are never dry, the towels are always damp as well as the undershirts. I need to dry them separately for another approximately 8 minutes. So, I am not impressed.
Also, after spending that much money for the washer and dryer I find it insulting that it came with no manual. You must request one and they graciously send you one, come on, they could do better!
The men who installed our appliances were fantastic! Extremely thorough, friendly, knowledgeable and professional.
Also, after spending that much money for the washer and dryer I find it insulting that it came with no manual. You must request one and they graciously send you one, come on, they could do better!
The men who installed our appliances were fantastic! Extremely thorough, friendly, knowledgeable and professional.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Customer Rating
5
Great dryer
on June 12, 2023
Posted by: ted2
from Mass
Very large capacity, and very quiet with a lot of drying options.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen