Customer reviews from frigidaire.ca
Frigidaire - Professional 5.6 Cu. Ft. Freestanding Gas True Convection Range with Air Fry - Stainless Steel
Average customer rating
4.1
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
109
4 Stars
63
3 Stars
21
2 Stars
6
1 Star
20
81%of customers recommend this product.
(
168 out of
207)
Customer Reviews for Frigidaire - Professional 5.6 Cu. Ft. Freestanding Gas True Convection Range with Air Fry - Stainless Steel
Customer Rating
5
Love my new Frigidaire gas range
on January 26, 2024
Posted by: Caiya
I've never had a gas range before. I did a lot of research before purchasing. This model has all the options I was interested in and has a great industrial look. I've used all the options and have zero complaints. Easy to operate and keep clean. The settings are accurate and help me cook like a pro! I love the added griddle and grease it before use because it's made of heavy iron (so it won't warp) and not non-stick. The grate covers are also heavy iron and easy to lift off to wipe underneath. Very happy all around.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
do not buy!!!!
on January 26, 2024
Posted by: Jim Kedron
Nice looking range however, control knobs get excessively hot while using oven. (too hot to use) wityhout oven mit. Range cooling fan makes excessive noise and vibrates loudly. This is not the convectiuon fan. Gas also gets turned on accidently when stove is bumped into, Now check continually to make sure gas is not on. These are manufacturer defects which the company takes no responsibility for.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, January 29, 2024
We're sorry that your experience didn't match your expectations, Jim! We want you to know that your feedback and experiences matter to us as it can help us to implement future design improvements to our product lines. Upon checking, we've seen that you've been in contact with our customer care team. If there's any additional assistance you may need, please don't hesitate to reconnect with us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Love the look
on January 26, 2024
Posted by: Annoying 1
Purchased this range about 3 weeks ago and service person already been to check it out as a loud vibrating noise that didn’t stop for 40 minutes after range turned off.
An interim fix has reduced it waiting on a new part.
An interim fix has reduced it waiting on a new part.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, January 29, 2024
Thank you for sharing your experience and feedback with us, Lianne. We're sorry to hear that you've experienced this trouble with your new range. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If there is any additional assistance you may require, please do not hesitate to reach us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great range
on January 29, 2024
Posted by: Cloe
I bought my new Frigidaire Range just before Christmas to replace a GE Cafe that had repeated ignition issues on the oven. I'm really loving it except for the rattle that comes from the oven fan. The stove top grills make moving pots and pans a smooth operation. The oven provides great even heat despite the noise. On a side note, my Frigidaire nameplate is crooked which doesn't actually look "Professional" Overall I would definitely recommend this appliance !
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Aesthetically pleasing but not as robust as past models
on January 29, 2024
Posted by: Howard
I had this same range from 8 years ago which was not as sleek and professional looking but was much more robust. The shelves in the oven feel very flimsy and the grooves you slide the shelves into are much too high, making it not feasible to use 2 shelves in the oven at the same time. Also the wire shelf on a slide mechanism is so loose and flimsy it slides out itself and bangs sometimes. Also the drawer at the bottom in the old model had room to store my wok and frying pans (3stacked) but now is so much shorter I can’t store anything. The material for the drawer is also so thin that it bent and I had to make a service call when it was brand new because the drawer was off kilter and I wasn’t able to close it fully. I also don’t like the huge knobs at the front instead of at the top because I am short and have to lean into them to reach the burners and they are very easy to turn on by mistake. Overall I like my new range because it works and my last one had stopped working, but I think the quality really went down and the price really went up.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, January 30, 2024
Hello Howard,
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. Also, Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. Also, Please don't hesitate to reach out to us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the easy to use control and quick cooking format.
on February 2, 2024
Posted by: Osvaldo
Easy to wipe and clean. I’m happy with my purchase and would recommend it to anyone who loves to cook.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on February 6, 2024
Posted by: Tiger61
I bought this gas oven last month and I have a good experience with delivery and installation
So far so good
So far so good
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Fully functional range with all options
on February 6, 2024
Posted by: GAM1
We have had this range for approximatrly one month with no issues. The controls are very responsive and easy to use. Love the centre burner with the small 3000btu burner up to the large 15,000btu with separate controls. Nice size oven with convenient knob control temperature setting, pull-out rack and built in temperature probe with air fryer. Over-all this range has plenty of features that meet and exceed are expectations. Well done Frigidaire.
Written by a customer while visiting frigidaire.ca