Customer reviews from frigidaire.com
Frigidaire - Professional 5.6 Cu. Ft. Freestanding Gas True Convection Range with Air Fry - Stainless Steel
Average customer rating
4.6
(845 Reviews)
Rating breakdown 845 reviews
5 Stars
613
4 Stars
153
3 Stars
39
2 Stars
15
1 Star
25
Customer Reviews for Frigidaire - Professional 5.6 Cu. Ft. Freestanding Gas True Convection Range with Air Fry - Stainless Steel
Customer Rating
5
Beautiful Gas Range and Not Complicated to Use
on March 16, 2025
Posted by: LisaJarzombek
[This review was collected as part of a promotion.] Putting our house on the market in June and we could not find parts to repair our 28-year old JennAir gas range. Bought the floor model of this Frigidaire without seeing it all put together. When I saw it after installation, I went and changed my order from a Kitchenaid to this range. It is beautiful and not complicated to use. The people that buy this house will LOVE IT.
Written by a customer while visiting frigidaire.com
Customer Rating
3
ALMOST GREAT!
on January 1, 2026
Posted by: debwiddi
[This review was collected as part of a promotion.] I love my range and really had no complaints - at first. Whoever designed this either doesn’t have children or grandchildren or isn’t in the kitchen much! WHO PUTS THE KNOBS ON THE FRONT OF AN APPLIANCE? They are right at a toddlers eye level! What’s more intriguing to a child than buttons and knobs? It’s scary - especially when you start smelling gas! There are a few other issues with it - how do I clean the back of something splashes and gets in the small vent spaces? Not the easiest thing to clean! I love most things about my range but these issues are definitely game changers for me. I will not buy another one again unless they fix these couple of issues!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 5, 2026
Hi Debwiddi, thank you for sharing your experience with your Frigidaire range. I completely understand your concerns. Having the knobs at the front can feel unsafe around children, and it’s understandable to be extra cautious, especially when you notice the smell of gas. Your safety and peace of mind in the kitchen are extremely important, and I’m sorry for the stress this design has caused.
I also hear your concerns about cleaning around the vents and back of the range. We know that accessibility for cleaning is a key part of enjoying your appliance, and your feedback helps us understand the real-world challenges our customers face.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website, or contact our Customer Support team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is happy to provide tips, guidance, or answer any questions to help you use your range safely and confidently.
Thank you for sharing your thoughts and for giving us the opportunity to address your concerns.
Wishing you a safe and great rest of your day! - Maico
I also hear your concerns about cleaning around the vents and back of the range. We know that accessibility for cleaning is a key part of enjoying your appliance, and your feedback helps us understand the real-world challenges our customers face.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website, or contact our Customer Support team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is happy to provide tips, guidance, or answer any questions to help you use your range safely and confidently.
Thank you for sharing your thoughts and for giving us the opportunity to address your concerns.
Wishing you a safe and great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Clean look, high performance
on February 28, 2026
Posted by: EH72
[This review was collected as part of a promotion.] In the middle of a kitchen remodel, and beyond impressed with the professional line Frigidaire products. They do not disappoint on any front!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 2, 2026
Thank you for sharing your feedback on your 30" Front Control Gas Range with Air Fry. We’re thrilled to hear that you’re impressed with the Frigidaire products during your kitchen remodel!
It’s great to know that our professional line is meeting your expectations across the board. We strive to deliver quality, performance, and design, and we’re glad to hear that you’re seeing those benefits in your new range.
If you need any assistance or have any questions as you continue with your remodel, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
It’s great to know that our professional line is meeting your expectations across the board. We strive to deliver quality, performance, and design, and we’re glad to hear that you’re seeing those benefits in your new range.
If you need any assistance or have any questions as you continue with your remodel, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stove is great
on March 19, 2026
Posted by: JP Clary
[This review was collected as part of a promotion.] We bought a gas stove and it lights right away and so much quicker in cooking than a regular eye stove. The craftsmanship is great. The grates are nice and sturdy. Clean up is easy. Love the sliding rack that it came with. Haven’t tried the air fryer yet but if it’s like everything else I’m sure it will be great.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 23, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear your gas stove lights quickly, cooks efficiently, and that you appreciate the sturdy grates, easy cleanup, and sliding rack. We hope you enjoy the air fryer just as much when you try it!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stove
on May 31, 2026
Posted by: 52026steve
[This review was collected as part of a promotion.] Easy to use as far as heat control and lighting easy to clean.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 2, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re finding your appliance easy to use, especially with heat control and lighting, and that it’s also easy to clean. We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com