Customer reviews from frigidaire.com
Frigidaire - Professional 5.6 Cu. Ft. Freestanding Gas True Convection Range with Air Fry - Stainless Steel
Average customer rating
4.6
(842 Reviews)
Rating breakdown 842 reviews
5 Stars
610
4 Stars
153
3 Stars
39
2 Stars
15
1 Star
25
Customer Reviews for Frigidaire - Professional 5.6 Cu. Ft. Freestanding Gas True Convection Range with Air Fry - Stainless Steel
Customer Rating
5
Beautiful Gas Range and Not Complicated to Use
on March 16, 2025
Posted by: LisaJarzombek
[This review was collected as part of a promotion.] Putting our house on the market in June and we could not find parts to repair our 28-year old JennAir gas range. Bought the floor model of this Frigidaire without seeing it all put together. When I saw it after installation, I went and changed my order from a Kitchenaid to this range. It is beautiful and not complicated to use. The people that buy this house will LOVE IT.
Written by a customer while visiting frigidaire.com
Customer Rating
3
ALMOST GREAT!
on January 1, 2026
Posted by: debwiddi
[This review was collected as part of a promotion.] I love my range and really had no complaints - at first. Whoever designed this either doesn’t have children or grandchildren or isn’t in the kitchen much! WHO PUTS THE KNOBS ON THE FRONT OF AN APPLIANCE? They are right at a toddlers eye level! What’s more intriguing to a child than buttons and knobs? It’s scary - especially when you start smelling gas! There are a few other issues with it - how do I clean the back of something splashes and gets in the small vent spaces? Not the easiest thing to clean! I love most things about my range but these issues are definitely game changers for me. I will not buy another one again unless they fix these couple of issues!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 5, 2026
Hi Debwiddi, thank you for sharing your experience with your Frigidaire range. I completely understand your concerns. Having the knobs at the front can feel unsafe around children, and it’s understandable to be extra cautious, especially when you notice the smell of gas. Your safety and peace of mind in the kitchen are extremely important, and I’m sorry for the stress this design has caused.
I also hear your concerns about cleaning around the vents and back of the range. We know that accessibility for cleaning is a key part of enjoying your appliance, and your feedback helps us understand the real-world challenges our customers face.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website, or contact our Customer Support team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is happy to provide tips, guidance, or answer any questions to help you use your range safely and confidently.
Thank you for sharing your thoughts and for giving us the opportunity to address your concerns.
Wishing you a safe and great rest of your day! - Maico
I also hear your concerns about cleaning around the vents and back of the range. We know that accessibility for cleaning is a key part of enjoying your appliance, and your feedback helps us understand the real-world challenges our customers face.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website, or contact our Customer Support team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is happy to provide tips, guidance, or answer any questions to help you use your range safely and confidently.
Thank you for sharing your thoughts and for giving us the opportunity to address your concerns.
Wishing you a safe and great rest of your day! - Maico
Written by a customer while visiting frigidaire.com