Customer reviews from embrwave.com
Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Average customer rating
4.3
(2,319 Reviews)
Rating breakdown 2,319 reviews
5 Stars
1,397
4 Stars
463
3 Stars
231
2 Stars
114
1 Star
114
93%of customers recommend this product.
(
936 out of
1,002)
Customer Reviews for Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Customer Rating
1
Doesn’t do anything. There is
on July 13, 2022
Posted by: Jesse H.
from US
Doesn’t do anything. There is no science to it, it just makes your wrist slightly cold. Lame.
Written by a customer while visiting embrwave.com
Customer Rating
5
What an amazing accessory - I love my EW2
on July 13, 2022
Posted by: Alexander G.
from US
I’ve been an enormous fan of Embr Wave since the original launched. I decided to upgrade to the second generation and it’s even better. I’ve been struggling to not feel overly warm in many situations for years, and this accessory has proven invaluable at making me feel comfortable, even when it’s warm. Totally life changing.
Also, the handful of issues I had with my first generation were resolved amazingly by their customer service. They are easily the best customer service I’ve ever encountered; other companies should take note and emulate their approach. I will be a customer for life… if you’re even remotely on the fence, do yourself a favor, and give it a shot.
Also, the handful of issues I had with my first generation were resolved amazingly by their customer service. They are easily the best customer service I’ve ever encountered; other companies should take note and emulate their approach. I will be a customer for life… if you’re even remotely on the fence, do yourself a favor, and give it a shot.
Written by a customer while visiting embrwave.com
Customer Rating
1
This product did nothing for
on July 13, 2022
Posted by: Bob D.
from US
This product did nothing for my wife and has been sent back for a refund.
Response from embrwave.comBy July 13, 2022
Oh darn, we're sorry to hear that the Wave wasn't a success with your wife—but thank you for giving us a try. We hope she's able to find something that works better for her!
Written by a customer while visiting embrwave.com
Customer Rating
3
NOT WHAT I EXPECTED, EXPECTED MORE!
on July 13, 2022
Posted by: Beverly S.
from US
Not what I expected. Really doesn't cool overall. Doesn't wave and becomes warm to the touch after each wave which to me defeats the purpose.
Written by a customer while visiting embrwave.com
Customer Rating
4
Sometimes I can't find the
on July 13, 2022
Posted by: Martha K.
from US
Sometimes I can't find the spot on my wrist to start cooling.
Written by a customer while visiting embrwave.com
Customer Rating
5
loyal customer second time around
on July 13, 2022
Posted by: Kim C.
from US
I love the Embr Wave 2. I use it for hot flashes at night. I was one of the first group to get the not so cute and much more bulky silver/gray Embr Wave and I also loved that to the point that even though it was still working I spent the money and got the much lighter and so much more comfortable Embr Wave 2. I also like that this one has so many more settings.
Written by a customer while visiting embrwave.com
Customer Rating
4
Was not able to take
on July 12, 2022
Posted by: peter b.
from US
Was not able to take hormone supplements so after 14 years of hot flashes I found relief with this product. It does help to lessen the intensity and duration of flashes.
Written by a customer while visiting embrwave.com
Customer Rating
3
Good for occasional use
on July 6, 2022
Posted by: Melissa C.
from US
Overall, I’m more or less happy with my Embr Wave 2. Would I buy it again knowing what I know now? I’m pretty sure that I wouldn’t. Not to say that it’s a bad product or doesn’t work at all because it definitely does take the edge off of my flashes, (which is obviously wonderful). It’s certainly not an instant fix, but they don’t really tout themselves as instant relief. Is it worth the cost though? I’m not convinced that it is.
Design wise, I do like the color options, but I despise the band. I wish that you could select the type of band that you want when you make your initial purchase. I hate the metal band for a number of reasons, they’re uncomfortable, they don’t stay put when you sweat, and I personally find myself readjusting it all of the time. I hated it on my Apple Watch and I hate it on my Embr wave. I would have liked the option to choose a different band option. The website does offer additional bands that you can buy separately, but they’re pricey for a simple band and I wanted to see if I would even like the Embr wave first before investing more money for accessories.
I also feel that it’s pretty bulky. I work at a desk in an office and find that it’s constantly hitting the desk whenever I type or use the mouse on my computer and it’s just downright in the way when I’m writing on a pad of paper or taking notes. I’ve gotten used to it now and just end up moving it around as needed, but it was an annoyance in the beginning and there are a lot of scrapes and scratches on the case now when I haven’t even had it that long.
I honestly thought that this would be something that I wanted to use all of the time, and when I first got it, I did. Now I feel like it almost overheats (the case is warm to the touch) during a simple hot flash cycle, and my battery doesn’t last through the overnight keep me cool function. I usually just take it off when it gets too warm since that more or less defeats the purpose of the cool down. I can feel the cool of the part against my skin, but I can also feel the warmth of the case heating up. But feeling like I need to take it off all the time means that I’m not getting the full benefit that I had hoped for.
So all in all, I’m more or less happy to use it occasionally now, when I feel like I might need it the most. But I also have reservations and will continue to keep my eye on the technology as it evolves in order to upgrade the hardware experience.
The app is designed well and gives you lots of options to personalize your experience. It makes set-up a breeze and helps you to personalize your Embr wave to address your individual needs.
All in all, I’m not sorry that I made the investment, even if I do find it annoying that I would have to purchase additional bands and chargers to make it really work for me. I am excited about where future iterations can go and look forward to what the folks at Embr can do down the road to evolve and improve the technology.
Response from embrwave.comBy July 13, 2022
Melissa, thank you for this thoughtful and detailed feedback! We hear you on these issues (and are working on a few things that we think will help), and someone from our team is reaching out to see what else we can do to help you have a better time with your Wave!
Written by a customer while visiting embrwave.com