We're so excited that you liked Embr Wave enough to buy it twice! While we don't currently have support for multiple devices on our roadmap, we're adding your review to our request list and will let you know if that changes. In the meantime, an easy workaround (especially if you're primarily using one Wave at night) it to program your two favorite sessions to the device buttons using the Preset feature in the app. That way you won't have to open the app to access those modes when using your second Wave. Pro tip: You can even program both buttons to activate cooling sessions or both to activate warming sessions!

Hey there, we're very sorry to hear you haven't been loving your Wave. When you use it for cooling, it is normal for the device to release some of the heat that is being pulled away from your skin, and this can be more obvious if you've run multiple cooling sessions or if the device is covered by a sleeve or a pillow, for example. if All Night cooling isn't doing the trick, we'd highly recommend trying a Fall Asleep session when you go to bed. Then, if you program Fall Asleep (or your favorite cooling mode) as a Preset, you'll be able to activate it by just pressing the button if you happen to wake up in the middle of the night. (The 7- to 9-hour sessions are kind of like a marathon for your Wave, so it is having to work a lot harder compared to something like a Fall Asleep session, which will get you stronger cooling and less chance of overheating.) if you feel like your Wave isn't functioning properly, please reach out at embrlabs.com/contact so we can troubleshoot or get you a replacement!