Customer reviews from embrwave.com
Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Average customer rating
4.3
(2,239 Reviews)
Rating breakdown 2,239 reviews
5 Stars
1,351
4 Stars
445
3 Stars
221
2 Stars
113
1 Star
109
94%of customers recommend this product.
(
878 out of
938)
Customer Reviews for Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Customer Rating
4
Great training tool
on October 16, 2021
Posted by: Brandi M.
from US
This is an amazing tool for training. I used it too cool me down when running and wore it for both my 20 miler I'm Florida and thus year's hot Chicago Marathon. Not 5 stars because the band I ordered doesn't handle sweat well so will need to update/replace the band that came with it
Written by a customer while visiting embrwave.com
Customer Rating
3
Smaller size = Less effective
on October 16, 2021
Posted by: Brian L.
from US
My low survey score has nothing to do with how easy/hard it is using the device or the learning curve, but about how it doesn't perform well. So far, I'm not impressed. I was an early adopter of original Wave 1, and this Wave 2 promised to be better at cooling, but I'm actually finding it to be about the same or possibly less effective.
The biggest reason for this is that the thermal plate is SO small. On Wave 1 the thermal plate is much larger, basically a large rectangle, almost the whole profile of the ceramic base sitting above it (52mm). But on Wave 2, the thermal plate is tiny by comparison, just a small square underneath the round body. (which was already reduced in size to 44mm) I was expecting the plate to take up the entire bottom surface, like before. But the website, and press photos don't show the underbelly at all.
It seems about 50% of the surface area of thermal plate on Wave 1. That make a huge difference in how effective it can be. I feel sort of misled and it definitely doesn't work as well as Wave 1. I have gotten the chance to test them side by side, with the Wave 1 on one wrist, and the Wave 2 on the other. With both operating at maximum intensity and duration, I was able to feel the cooling effect more prominently on the original Wave 1. Again, this is all thanks to the larger thermal plate.
Don't get me wrong, there are things about the Wave 2 that I do like, such as the charging pedestal is a nifty idea. And the redesigned app is fine, (although I don't understand why there is now two separate apps for each device) But the wearable itself doesn't satisfy its primary function that I bought it for. It would have been better, if the thermal place extended all the way to the edges of the circular base. Since it is not any better that Wave 1, there is no justification for spending the money. So I intend to return the device, and hope that a version 3 in a few years is an improvement on design.
The biggest reason for this is that the thermal plate is SO small. On Wave 1 the thermal plate is much larger, basically a large rectangle, almost the whole profile of the ceramic base sitting above it (52mm). But on Wave 2, the thermal plate is tiny by comparison, just a small square underneath the round body. (which was already reduced in size to 44mm) I was expecting the plate to take up the entire bottom surface, like before. But the website, and press photos don't show the underbelly at all.
It seems about 50% of the surface area of thermal plate on Wave 1. That make a huge difference in how effective it can be. I feel sort of misled and it definitely doesn't work as well as Wave 1. I have gotten the chance to test them side by side, with the Wave 1 on one wrist, and the Wave 2 on the other. With both operating at maximum intensity and duration, I was able to feel the cooling effect more prominently on the original Wave 1. Again, this is all thanks to the larger thermal plate.
Don't get me wrong, there are things about the Wave 2 that I do like, such as the charging pedestal is a nifty idea. And the redesigned app is fine, (although I don't understand why there is now two separate apps for each device) But the wearable itself doesn't satisfy its primary function that I bought it for. It would have been better, if the thermal place extended all the way to the edges of the circular base. Since it is not any better that Wave 1, there is no justification for spending the money. So I intend to return the device, and hope that a version 3 in a few years is an improvement on design.
Attached is a photo showing what they don't show you on the website: The two devices side-by-side, and revealing the comparative sizes of the thermal plates underneath.
Written by a customer while visiting embrwave.com
Customer Rating
5
Let’s Wave
on October 16, 2021
Posted by: G L.
from US
I love my Waves. This is just what I have needy as I have suffered with hot flashes for years. Definitely a must for anyone who does. And I recommend it to all my friends who do.
Written by a customer while visiting embrwave.com
Customer Rating
4
I love it. It is
on October 17, 2021
Posted by: Martha S.
from US
I love it. It is so much better than the Wave 2 on my small wrist and it does not bump on everything. The only thing I don’t like as much, at least till I get used to it, is the very small buttons. The other thing I love is that with frequent handwashing and Covid I no longer have to worry that splashing will cause malfunction. It is very attractive and does not have the clunkiness of the Wave 2. I don’t discern any appreciable difference in the amount of cold it dispenses. I use it almost exclusively on cool or cold to combat hot flashes. It works beautifully as long as you catch the hot flash coming on. I love that you can use your HSA to pay for it as well!
Written by a customer while visiting embrwave.com
Customer Rating
2
WAITING FOR REFUND
on October 17, 2021
Posted by: BARBARA M.
from US
HAVE BEEN WAITING FOR REFUND FOR OVER 3 WEEKS....PLEASE CREDIT OUR ACCOUNT...
Written by a customer while visiting embrwave.com
Customer Rating
3
It's cool to be warm, except when you want to be cool.
on October 18, 2021
Posted by: Tiffany D.
from US
The heating element works great. The cooling element not so much. I barely notice anything and always checking to see if it's on because I don't feel any relief.
Written by a customer while visiting embrwave.com
Customer Rating
2
Disappointed
on October 18, 2021
Posted by: O’Connor L.
from US
It does get cold - but the cold spot is too limited to help at al with my hot flashes.
Written by a customer while visiting embrwave.com
Customer Rating
2
On my second Embr in
on October 21, 2021
Posted by: David S.
from US
On my second Embr in three months and both have stopped working. They replaced the first one for free but not sure it’s worth sending in the second one. I just don’t think they last.
Written by a customer while visiting embrwave.com