Customer reviews from embrwave.com
Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Average customer rating
4.3
(2,293 Reviews)
Rating breakdown 2,293 reviews
5 Stars
1,385
4 Stars
459
3 Stars
225
2 Stars
114
1 Star
110
94%of customers recommend this product.
(
919 out of
982)
Customer Reviews for Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Customer Rating
5
Wave 2: subtle and effective
on September 16, 2021
Posted by: Leslie B.
from US
I must admit that I was worried when I saw the smaller ceramic heating/cooling pad. I thought that it wouldn't be as effective at helping to cool me down, which is mostly what I use it for.
The cold, which I always turn ALL THE WAY UP (or down, as is the case) isn't perhaps as noticeable after the first few waves, but that's because it's working. I've had multiple instances where I didn't even need the full 10-minute session to cool down, which is awesome!
Since I generally use the Wave 2 for hot flash relief, I'm just now starting to try to use it to relieve stress, and to help me sleep.
One thing I'm not wild about is the need to constantly "connect" to the Wave 2, which is different from the 1st iteration. It's inconvenient, but perhaps is designed that way to spare battery life vs being constantly connected.
I'm also going through info on the phone app, and it's good to know that I can use the Wave 2 without the app. I generally lower the cooling temp and raise the heating temp every time I use the Wave 2, so it's clear that I can do that on the Wave 2 without the phone app.
The cold, which I always turn ALL THE WAY UP (or down, as is the case) isn't perhaps as noticeable after the first few waves, but that's because it's working. I've had multiple instances where I didn't even need the full 10-minute session to cool down, which is awesome!
Since I generally use the Wave 2 for hot flash relief, I'm just now starting to try to use it to relieve stress, and to help me sleep.
One thing I'm not wild about is the need to constantly "connect" to the Wave 2, which is different from the 1st iteration. It's inconvenient, but perhaps is designed that way to spare battery life vs being constantly connected.
I'm also going through info on the phone app, and it's good to know that I can use the Wave 2 without the app. I generally lower the cooling temp and raise the heating temp every time I use the Wave 2, so it's clear that I can do that on the Wave 2 without the phone app.
I originally purchased the Wave 1 at the end of 2019, went to the beach, and stupidly shoved my arm in the water, which killed it. I waited a long time to get the Wave 2, and I love the smaller size, the thinner band, and the look and effectiveness. I also love the new charger, which is more convenient to use than the Wave 1 plug-in method.
Embr Labs, thank you so much for a great, and super effective product.
I'm a happy customer!
I'm a happy customer!
Response from embrwave.comBy September 16, 2021
So glad to hear you're enjoying your new Wave! You shouldn't need to have to re-connect every time you use the app, so it sounds like we may need to troubleshoot there. Someone from our team will be reaching out to help!
Written by a customer while visiting embrwave.com
Customer Rating
3
meh
on September 17, 2021
Posted by: Rebecca G.
from US
It works for a very short period of time, and then stops cooling. Dies quickly also.
Response from embrwave.comBy September 20, 2021
Hey Rebecca, sorry to hear things are "meh" right now! If there's anything we can to do help (talk through different cooling session options, for example), please reach out at embrlabs.com/contact. If your battery life is seeming shorter than expected, we'd love to help troubleshoot!
Written by a customer while visiting embrwave.com
Customer Rating
2
I tried the Wave for
on September 17, 2021
Posted by: Gavin B.
from US
I tried the Wave for a week. I did not experience any relief from my hot flashes. In fact when the unit heats up it makes it worse.
Response from embrwave.comBy September 17, 2021
Hey Gavin, we're so sorry you're not having any luck getting the Wave to help with those hot flashes! If there's anything we can do to improve your experience (or if you think your Wave might be defective), please send us a message at embrlabs.com/contact!
Written by a customer while visiting embrwave.com
Customer Rating
4
I’m still giving it time but wish the app was working for tracking
on September 17, 2021
Posted by: Karen M.
from US
I had to maneuver the device around my wrist to find the sweet spot. When I feel a bit off and you will know it then I move it and start to feel the coolness. I am still testing the sleep but if the app ever gets finished maybe I can see the tracking. I’m disappointed in that part but I’m okay with how it is working. I find I am not sticking my one leg out during a hot flash as much as I used to.
Response from embrwave.comBy September 20, 2021
Karen, thanks for your review! We've been hard at work on the Track and Learn features and are looking forward to being able to share them with you soon. We appreciate your patience in the meantime!
Written by a customer while visiting embrwave.com
Customer Rating
4
So far it has worked
on September 22, 2021
Posted by: Adrianne C.
from US
So far it has worked ok, they say to give it a week or so to get used to and I do see that it works better and better each day. The warming feature is definitely more noticeable, overall, than the cooling to me, but the cooling does seem to be making more of a difference as time goes by.
I like the more rounded design, however I think they should have some type of protective measure on it, they suggest you wear it on the inside of your wrist, so that makes it where you are constantly hitting it on table tops, desks, keyboards etc.
I love the "all night" cooling feature since I suffer from night sweats, however the little blue light is SUPER bright, so much so that my husband even complained because he thought I was watching videos in bed and keeping him awake!
I have noticed that is seems to not be holding a charge as much as the first week I had it.
I like the more rounded design, however I think they should have some type of protective measure on it, they suggest you wear it on the inside of your wrist, so that makes it where you are constantly hitting it on table tops, desks, keyboards etc.
I love the "all night" cooling feature since I suffer from night sweats, however the little blue light is SUPER bright, so much so that my husband even complained because he thought I was watching videos in bed and keeping him awake!
I have noticed that is seems to not be holding a charge as much as the first week I had it.
Response from embrwave.comBy September 23, 2021
Thanks, Adrianne! Quick note about the lights during sleep: you can set your Wave's lights to Discreet or Off in the app's settings. We recommend 'Discreet,' which automatically turns off the lights a second or two after you press a button. ('Off' means no lights at all, even when you press the buttons; so a lot of users prefer 'Discreet' since then you can still see something for a sec when you start a session or adjust the temp level, but the lights are off the rest of the time.) Hope this helps!
Written by a customer while visiting embrwave.com
Customer Rating
3
It definitely does NOT relieve
on September 29, 2021
Posted by: chris w.
from US
It definitely does NOT relieve a hot flash but does feel nice as a cool shot to the wrist. I feel I’d benefit from it more if the cool shot lasted MUCH longer. And I hate the heat that I feel on the edges of the device after the cool gets triggered. The cost to benefit ratio is way off for me. For these reasons I will be returning my ember wave 2.
Response from embrwave.comBy October 1, 2021
Hey Chris, we know everyone experiences temperature differently, so the Wave will work better for some people than others. We're bummed that it wasn't the right solution for you, but we're glad you were able to give it a try!
Written by a customer while visiting embrwave.com
Customer Rating
3
Unfortunately, the Wave 2 didn't
on September 30, 2021
Posted by: Adrianne M.
from US
Unfortunately, the Wave 2 didn't work for me. I am sending it back. The return process has been super easy. I think it may work for hot flashes but I'm just super hot all the time so I was constantly turning it on. I did feel some relief but not enough for the price.
Response from embrwave.comBy October 1, 2021
Hi Adrianne! We're sorry the Wave didn't work out for you, but thank you for giving it a try. We hope you're able to find something else to get relief for those hot flashes!
Written by a customer while visiting embrwave.com
Customer Rating
4
I had the previous generation
on September 30, 2021
Posted by: Naomi S.
from US
I had the previous generation and it had a lot of issues, so I was thrilled when it randomly broke and I could upgrade. The Wave 2 fixes all the issues I was irritated by! I use it mainly for cooling and I wish it were even cooler! But it doesn't heat up at the end like the old one, so I'll take it. It can just run again.
Response from embrwave.comBy October 1, 2021
Naomi, we're sorry to hear that your old Wave was giving you trouble, but we're pleased as punch that the new one is working out well for you!
Written by a customer while visiting embrwave.com