Customer reviews from embrwave.com
Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Average customer rating
4.3
(2,239 Reviews)
Rating breakdown 2,239 reviews
5 Stars
1,351
4 Stars
445
3 Stars
221
2 Stars
113
1 Star
109
94%of customers recommend this product.
(
878 out of
938)
Customer Reviews for Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Customer Rating
4
Good device, poor app
on December 7, 2021
Posted by: Elizabeth B.
from US
I like the fact that it can cool at the touch of a button. The app worked once to get it set up, but I can no longer track my usage. I guess that is fine, it does what I need it to do.
Response from embrwave.comBy December 14, 2021
Elizabeth, glad to hear the cooling is working well for you! Track & Learn features are live in the app, but if you might need to get the update from the App Store/Google Play if you don’t have your phone set to auto-update. You can find more info about Track & Learn at support.embrlabs.com, or send us a message at embrlabs.com/contact if you need help from our team!
Written by a customer while visiting embrwave.com
Customer Rating
3
Still deciding
on December 11, 2021
Posted by: Carolyn V.
from US
Interesting technology. I feel like I’m still getting used to it and deciding if it is helping. I mainly bought it for cooling. It is somewhat helpful, but I find myself having the phenomenon that sometimes my mind interprets something cold as hot so it has the opposite effect. I’m not usually a rose gold person, but I like the color. It is nice to be able to control the device from either my wrist or the app. I like the different programs available on the app.
Response from embrwave.comBy December 14, 2021
Thanks for the review, Carolyn! While some people take to the Wave like ducks to water, we’ve definitely heard from others who say it took them a couple of weeks to get used to what they were feeling before things really *clicked*! So you’re not alone there, and our team is happy to help by email or phone if you need us—just hit that Contact Us button at the bottom of the page or visit embrlabs.com/contact to get in touch :-)
Written by a customer while visiting embrwave.com
Customer Rating
4
The hot flashes and night
on January 6, 2022
Posted by: Stacy S.
from US
The hot flashes and night sweats are more manageable with the Embr Wave 2. Initially, I doubted the benefit of the Wave but after wearing it for a few weeks I noticed improvement. I considered returning the Wave due to the cost but within a day or 2 of not wearing Wave I decided to keep the Wave.
Response from embrwave.comBy January 6, 2022
We like to say that feeling is believing! We're so glad to hear you found the Wave to be worth keeping around!
Written by a customer while visiting embrwave.com
Customer Rating
3
Why can't I set an
on January 18, 2022
Posted by: Carlos H.
from US
Why can't I set an overnight program like before ?
Response from embrwave.comBy January 21, 2022
Hey Carlos! You can still access All Night sessions through the Embr Wave 2 app. Just tap on Sleep under Explore Sessions and select All Night - Cool or All Night - Warm. You now have options for 7, 8, or 9 hours!
Written by a customer while visiting embrwave.com
Customer Rating
3
I am using for hot
on February 3, 2022
Posted by: SALLY S.
from MX
I am using for hot flash relief. It does give me some relief, but I feel the cooking is inconsistent, sometimes it only seems to last for 20-30 seconds.
Response from embrwave.comBy February 4, 2022
Hey Sally! The pattern of cooling waves you feel can vary a bit based on things like the types of sessions you're using, the amount of time you've spent cooling, and your environment. If you think your Wave isn't working as it should, though, please send our team a message at embrlabs.com/contact — we're happy to help out if something has gone wrong (or if you just have questions about using your Embr Wave)!
Written by a customer while visiting embrwave.com
Customer Rating
3
Eh. Don’t waste your money.
on February 26, 2022
Posted by: Melanie M.
from US
It heats and cools but I only feel it at the unit location on my wrist. This is a localized solution, not a whole body one, especially around the neck and face, which is where I feel hot flashes.
Response from embrwave.comBy March 1, 2022
Melanie, thanks for sharing your thoughts. Some people's bodies respond to Embr Wave super fast and they're able to get that full-body relief right from the get-go; but other people's bodies need a little more time to adjust before the Wave feels fully effective. We've had so many Wavers tell us over the years that they weren't sure if it was working at first, but after a couple of weeks of use, things just started to click for them! If there's anything we can do to help you have a better experience, please send us a message at embrlabs.com/contact!
Written by a customer while visiting embrwave.com
Customer Rating
3
Embr Wave 2
on March 1, 2022
Posted by: Beverly P.
from US
I have had my wave for 4 days. It has worked to cool me down in two too much heat sessions. I would also like to use it at night. However, when I first went thru the questions I said no to blue tooth. Now I cannot set it up because it can’t use Bluetooth. There is NO WAY to change that! They suggest you make a new account with a different email address. I only have one email. Extremely useless without app!
Response from embrwave.comBy March 1, 2022
So sorry to hear you're having Bluetooth trouble — we know how frustrating that can be! It looks like someone from our team is reaching out already, so please hang tight. In the meantime, you can use your Wave in its default settings using just the buttons on the device: press the dotted button twice to cool or press the blank button twice to warm. You can adjust the temperature any time: press the dotted button to make things cooler or press the blank button to make things warmer. We do want you to be able to use the app, too, so hopefully we'll be able to get this sorted for you soon!
Written by a customer while visiting embrwave.com
Customer Rating
3
Work in progress
on March 14, 2022
Posted by: Shelley W.
from US
I really want to give this device 5 stars but it seems to have a few glitches to work out, perhaps in the third generation. I prefer cool settings but when I use the buttons on the device, it’s never at max cool. I always have to adjust the temp from the app. Also, the long term cooling setting doesn’t seem to help regulate my body temp overnight. The best results I get are from the hot flash setting only. Also, The long term setting is defaulted To 7 hrs. There’s no way to adjust it for longer.
Response from embrwave.comBy March 15, 2022
Hi Shelley! It sounds like you need to save your session settings and then make sure you’re assigning the saved sessions as your presets. We recommend renaming your saved sessions to make them easier to identify when you go to select your button presets. As an example, if you want a 9-hour All Night session at level 4 cooling, you could rename it “Favorite Sleep.” Then just find “Favorite Sleep” in your Last Used sessions and tap Preset to assign it one of your two buttons. That button will now go right to All Night cooling set for 9 hours at level 4. If you set the other button to Hot Flash cooling, then you can quickly start a Hot Flash Relief session if you wake up at night (and switch right back to All Night cooling when you’re done if you want to). Please feel free to reach out at embrlabs.com/contact if you have questions or want help getting set up!
Written by a customer while visiting embrwave.com