Customer reviews from embrwave.com
Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Average customer rating
4.3
(2,239 Reviews)
Rating breakdown 2,239 reviews
5 Stars
1,351
4 Stars
445
3 Stars
221
2 Stars
113
1 Star
109
94%of customers recommend this product.
(
878 out of
938)
Customer Reviews for Embr Wave - Cooling and Warming Wristband - Personalized Thermal Relief For Hot Flashes, Night Sweats, Sleep, Stress - Rose Gold
Customer Rating
4
Clear improvement over the original
on September 15, 2021
Posted by: Jasper C.
from US
Certainly more comfortable than the first version. Better size, better charging method, better with choice of band. However, maybe it’s just my imagination, but I feel like the Embr 2 doesn’t cool as well as the Embr 1. Maybe because the unit itself is smaller, so makes less contact on my wrist? Or perhaps it’s just in my head. In every other respect, it’s a clear improvement over the 1.
Response from embrwave.comBy September 16, 2021
Jasper, thanks for this awesome review! Our testers found that the smaller ceramic plate made the sensations feel more powerful, but the flip side of that is that it may take a little trial and error to find that "sweet spot" since you've got a slightly smaller target to work with!
Written by a customer while visiting embrwave.com
Customer Rating
2
Much to our disappointment the
on September 15, 2021
Posted by: Susan W.
from US
Much to our disappointment the long awaited Embr 2 did not relieve my mother’s hot flashes adequately. I am sad to report I am returning the unit tomorrow.
Response from embrwave.comBy September 16, 2021
We're sad to hear that, too--but we know that temperature is really personal and the Wave won't be right for every person out there. We appreciate that you gave it a shot and wish you good luck on finding something that works better for your mom!
Written by a customer while visiting embrwave.com
Customer Rating
5
This was a gift for
on September 15, 2021
Posted by: SHAUN E.
from US
This was a gift for my wife, to help her during our incredibly hot summer. It was very disappointing we didn't get receive it before July, but she's loved it. The device does a great job regulating her overall body temperature. She also likes the design of her Ember Wave 2 version. It's been great.
Response from embrwave.comBy September 16, 2021
Hey Shaun, thanks for your patience with your pre-order! We're so glad that your wife thought it was worth the wait :heartpulse:
Written by a customer while visiting embrwave.com
Customer Rating
5
Wave 2: subtle and effective
on September 16, 2021
Posted by: Leslie B.
from US
I must admit that I was worried when I saw the smaller ceramic heating/cooling pad. I thought that it wouldn't be as effective at helping to cool me down, which is mostly what I use it for.
The cold, which I always turn ALL THE WAY UP (or down, as is the case) isn't perhaps as noticeable after the first few waves, but that's because it's working. I've had multiple instances where I didn't even need the full 10-minute session to cool down, which is awesome!
Since I generally use the Wave 2 for hot flash relief, I'm just now starting to try to use it to relieve stress, and to help me sleep.
One thing I'm not wild about is the need to constantly "connect" to the Wave 2, which is different from the 1st iteration. It's inconvenient, but perhaps is designed that way to spare battery life vs being constantly connected.
I'm also going through info on the phone app, and it's good to know that I can use the Wave 2 without the app. I generally lower the cooling temp and raise the heating temp every time I use the Wave 2, so it's clear that I can do that on the Wave 2 without the phone app.
The cold, which I always turn ALL THE WAY UP (or down, as is the case) isn't perhaps as noticeable after the first few waves, but that's because it's working. I've had multiple instances where I didn't even need the full 10-minute session to cool down, which is awesome!
Since I generally use the Wave 2 for hot flash relief, I'm just now starting to try to use it to relieve stress, and to help me sleep.
One thing I'm not wild about is the need to constantly "connect" to the Wave 2, which is different from the 1st iteration. It's inconvenient, but perhaps is designed that way to spare battery life vs being constantly connected.
I'm also going through info on the phone app, and it's good to know that I can use the Wave 2 without the app. I generally lower the cooling temp and raise the heating temp every time I use the Wave 2, so it's clear that I can do that on the Wave 2 without the phone app.
I originally purchased the Wave 1 at the end of 2019, went to the beach, and stupidly shoved my arm in the water, which killed it. I waited a long time to get the Wave 2, and I love the smaller size, the thinner band, and the look and effectiveness. I also love the new charger, which is more convenient to use than the Wave 1 plug-in method.
Embr Labs, thank you so much for a great, and super effective product.
I'm a happy customer!
I'm a happy customer!
Response from embrwave.comBy September 16, 2021
So glad to hear you're enjoying your new Wave! You shouldn't need to have to re-connect every time you use the app, so it sounds like we may need to troubleshoot there. Someone from our team will be reaching out to help!
Written by a customer while visiting embrwave.com
Customer Rating
3
meh
on September 17, 2021
Posted by: Rebecca G.
from US
It works for a very short period of time, and then stops cooling. Dies quickly also.
Response from embrwave.comBy September 20, 2021
Hey Rebecca, sorry to hear things are "meh" right now! If there's anything we can to do help (talk through different cooling session options, for example), please reach out at embrlabs.com/contact. If your battery life is seeming shorter than expected, we'd love to help troubleshoot!
Written by a customer while visiting embrwave.com
Customer Rating
2
I tried the Wave for
on September 17, 2021
Posted by: Gavin B.
from US
I tried the Wave for a week. I did not experience any relief from my hot flashes. In fact when the unit heats up it makes it worse.
Response from embrwave.comBy September 17, 2021
Hey Gavin, we're so sorry you're not having any luck getting the Wave to help with those hot flashes! If there's anything we can do to improve your experience (or if you think your Wave might be defective), please send us a message at embrlabs.com/contact!
Written by a customer while visiting embrwave.com
Customer Rating
4
I’m still giving it time but wish the app was working for tracking
on September 17, 2021
Posted by: Karen M.
from US
I had to maneuver the device around my wrist to find the sweet spot. When I feel a bit off and you will know it then I move it and start to feel the coolness. I am still testing the sleep but if the app ever gets finished maybe I can see the tracking. I’m disappointed in that part but I’m okay with how it is working. I find I am not sticking my one leg out during a hot flash as much as I used to.
Response from embrwave.comBy September 20, 2021
Karen, thanks for your review! We've been hard at work on the Track and Learn features and are looking forward to being able to share them with you soon. We appreciate your patience in the meantime!
Written by a customer while visiting embrwave.com
Customer Rating
4
So far it has worked
on September 22, 2021
Posted by: Adrianne C.
from US
So far it has worked ok, they say to give it a week or so to get used to and I do see that it works better and better each day. The warming feature is definitely more noticeable, overall, than the cooling to me, but the cooling does seem to be making more of a difference as time goes by.
I like the more rounded design, however I think they should have some type of protective measure on it, they suggest you wear it on the inside of your wrist, so that makes it where you are constantly hitting it on table tops, desks, keyboards etc.
I love the "all night" cooling feature since I suffer from night sweats, however the little blue light is SUPER bright, so much so that my husband even complained because he thought I was watching videos in bed and keeping him awake!
I have noticed that is seems to not be holding a charge as much as the first week I had it.
I like the more rounded design, however I think they should have some type of protective measure on it, they suggest you wear it on the inside of your wrist, so that makes it where you are constantly hitting it on table tops, desks, keyboards etc.
I love the "all night" cooling feature since I suffer from night sweats, however the little blue light is SUPER bright, so much so that my husband even complained because he thought I was watching videos in bed and keeping him awake!
I have noticed that is seems to not be holding a charge as much as the first week I had it.
Response from embrwave.comBy September 23, 2021
Thanks, Adrianne! Quick note about the lights during sleep: you can set your Wave's lights to Discreet or Off in the app's settings. We recommend 'Discreet,' which automatically turns off the lights a second or two after you press a button. ('Off' means no lights at all, even when you press the buttons; so a lot of users prefer 'Discreet' since then you can still see something for a sec when you start a session or adjust the temp level, but the lights are off the rest of the time.) Hope this helps!
Written by a customer while visiting embrwave.com