Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,419 Reviews)
Rating breakdown 2,419 reviews
5 Stars
1,811
4 Stars
327
3 Stars
98
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
on May 5, 2026
Posted by: Red15678
[This review was collected as part of a promotion.] This refrigerator does not disappoint! Tons of room and great shelf adjustments!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 7, 2026
Hi Red15678!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We are thrilled to hear that it has been a great fit for your needs and that you are enjoying the spacious interior.
It’s wonderful to know that the adjustable shelving has added to your convenience and made it easier to organize your food and beverages. We design our appliances with flexibility and everyday usability in mind, so your comments are truly appreciated.
Thank you again for choosing Frigidaire. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We are thrilled to hear that it has been a great fit for your needs and that you are enjoying the spacious interior.
It’s wonderful to know that the adjustable shelving has added to your convenience and made it easier to organize your food and beverages. We design our appliances with flexibility and everyday usability in mind, so your comments are truly appreciated.
Thank you again for choosing Frigidaire. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
2nd one (moved homes) and love it!
on May 4, 2026
Posted by: Angela 2024
[This review was collected as part of a promotion.] I moved away from my original and redesigned my new kitchen with this Freezer and Fridge. I love the way it looks like one unit with the trim kit and the ice maker is a dream!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 6, 2026
Hi Angela 2024!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator and freezer. We’re truly delighted to hear about your new kitchen redesign and that our appliances are playing a central role in bringing your vision together.
It’s wonderful to know that the built-in look with the trim kit is giving you that seamless, unified appearance you were hoping for, and that the ice maker has been such a standout feature for your daily convenience. We’re especially glad to hear that both design and functionality are meeting your expectations.
Your experience highlights exactly what we strive for—appliances that not only perform well but also elevate the look and feel of your home.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator and freezer. We’re truly delighted to hear about your new kitchen redesign and that our appliances are playing a central role in bringing your vision together.
It’s wonderful to know that the built-in look with the trim kit is giving you that seamless, unified appearance you were hoping for, and that the ice maker has been such a standout feature for your daily convenience. We’re especially glad to hear that both design and functionality are meeting your expectations.
Your experience highlights exactly what we strive for—appliances that not only perform well but also elevate the look and feel of your home.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer Perfect
on April 29, 2026
Posted by: NDA freezer
[This review was collected as part of a promotion.] We are very pleased with our new freezer for our church. It will accommodate all the necessary items we need for our congregation.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, May 1, 2026
Thank you for your feedback.
We’re very pleased to hear that your 19 Cu. Ft. Single-Door Freezer is meeting the needs of your church congregation. It’s great to know the capacity is sufficient for storing the necessary items and supporting your community’s requirements.
We appreciate you taking the time to share your experience, and we’re glad the freezer is serving you well. If you ever need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We’re very pleased to hear that your 19 Cu. Ft. Single-Door Freezer is meeting the needs of your church congregation. It’s great to know the capacity is sufficient for storing the necessary items and supporting your community’s requirements.
We appreciate you taking the time to share your experience, and we’re glad the freezer is serving you well. If you ever need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge and freezer
on April 28, 2026
Posted by: Holley65
[This review was collected as part of a promotion.] We love our new fridge and freezer, the ice maker is amazing and the water inside the fridge is a nice added touch.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 30, 2026
Hello there, Holley65! Thank you for sharing your feedback! We’re thrilled to hear that you love your new refrigerator and freezer. It’s great to know the ice maker is performing well for you and that you’re enjoying the convenience of the in-door water feature.
If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please feel free to join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not Buy
on April 28, 2026
Posted by: Pmartin
I Bought this refrigerator a year ago, and it has been a bad decision and a terrible experience. I've had repeated issues with the door, the fans, and the control board. the producto is unreliable and not worth the money. I'm no longer using it and its now sitting in my garage
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 1, 2026
Hi Pmartin!
We’re truly sorry to hear about your experience, and we completely understand how frustrating and disappointing it must be to invest in a refrigerator only to face repeated issues with the door, fans, and control board. We sincerely apologize for the trouble and inconvenience this has caused.
While we have not been able to locate any previous communication from you in our system, please know that we are still here and would truly like the opportunity to help. Please connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can. — Patrick
We’re truly sorry to hear about your experience, and we completely understand how frustrating and disappointing it must be to invest in a refrigerator only to face repeated issues with the door, fans, and control board. We sincerely apologize for the trouble and inconvenience this has caused.
While we have not been able to locate any previous communication from you in our system, please know that we are still here and would truly like the opportunity to help. Please connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Fridge Organization
on April 27, 2026
Posted by: MarshaO3
[This review was collected as part of a promotion.] The interior is beautiful. Love the lighting and the colors of everything. I wish the crisper drawer was larger because all of the veggies we eat do not fit.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 28, 2026
Thank you for sharing your feedback on the 19 Cu. Ft. Single-Door Refrigerator.
We’re glad to hear that you’re enjoying the interior design, especially the lighting and overall appearance—it’s great to know the visual presentation of the refrigerator is meeting your expectations.
We also appreciate your comment regarding the crisper drawer size. Your feedback about vegetable storage capacity is very helpful and will be shared with the appropriate product teams for consideration in future design improvements.
Thank you again for taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear that you’re enjoying the interior design, especially the lighting and overall appearance—it’s great to know the visual presentation of the refrigerator is meeting your expectations.
We also appreciate your comment regarding the crisper drawer size. Your feedback about vegetable storage capacity is very helpful and will be shared with the appropriate product teams for consideration in future design improvements.
Thank you again for taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to organize!
on April 25, 2026
Posted by: Deon26
[This review was collected as part of a promotion.] I love all the shelves and compartments. Easy to access what we need. Feels very high quality. We love it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 28, 2026
Hi Deon26!
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your freezer and finding the shelves and compartments easy to use and well organized. It’s great to know it feels high quality and makes accessing your items simple and convenient.
We truly appreciate your kind words and are happy the freezer is meeting your expectations. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying your freezer and finding the shelves and compartments easy to use and well organized. It’s great to know it feels high quality and makes accessing your items simple and convenient.
We truly appreciate your kind words and are happy the freezer is meeting your expectations. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 25, 2026
Posted by: Jake True
[This review was collected as part of a promotion.] We have enjoyed our new refrigerator. The professional series is beautiful and holds a ton oaf food.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 27, 2026
Hi Jake, thank you for sharing your feedback! We’re delighted to hear you’re enjoying your new refrigerator and that the Professional Series design is a great fit for your kitchen. It’s wonderful to know you’re happy with both its appearance and the spacious interior capacity.
We truly appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com