Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,385 Reviews)
Rating breakdown 2,385 reviews
5 Stars
1,787
4 Stars
322
3 Stars
97
2 Stars
61
1 Star
118
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
Love the look.. needs additional shelving
on July 13, 2026
Posted by: Loving Tims Ford Lake
[This review was collected as part of a promotion.] We bought the freezer/refrigerator side by side for a vacation home. We usually have 8-12 people. I love the look of the side by side units. I would love it if they could make it a little deeper and it really needs an additional shelf in both units bc there is a lot of unusable space due to what appears to be a missing shelf. I guess I could buy additional shelves but I really think they should be included. I’ll have to ad some photos when I return at the end of the month.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 13, 2026
Hello Loving Tims Ford Lake!
Thank you for taking the time to share your feedback about your Frigidaire 19 Cu. Ft. Single-Door Refrigerator, model FPRU19F8WF. We're delighted to hear that you love the look of your side-by-side refrigerator and freezer. We also appreciate your thoughtful suggestions regarding the shelving and interior storage. Feedback like yours is invaluable and helps us improve our products for future customers.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for sharing your experience with us!~Sam
Thank you for taking the time to share your feedback about your Frigidaire 19 Cu. Ft. Single-Door Refrigerator, model FPRU19F8WF. We're delighted to hear that you love the look of your side-by-side refrigerator and freezer. We also appreciate your thoughtful suggestions regarding the shelving and interior storage. Feedback like yours is invaluable and helps us improve our products for future customers.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for sharing your experience with us!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on July 9, 2026
Posted by: Kimicament
[This review was collected as part of a promotion.] It's a large fridge. We have plenty of space. Didn't know where the water was till we finally saw the button to push in.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 13, 2026
Hi there. Thank you for sharing your experience with your Frigidaire refrigerator! We’re glad to hear that you’re enjoying the spacious design and having plenty of room for your food and beverages.
We appreciate your feedback about the water dispenser button. We understand that getting familiar with a new appliance can take some time, and we’re happy you were able to find it. Thank you for choosing Frigidaire—we hope your new refrigerator continues to serve your home well!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your feedback about the water dispenser button. We understand that getting familiar with a new appliance can take some time, and we’re happy you were able to find it. Thank you for choosing Frigidaire—we hope your new refrigerator continues to serve your home well!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 9, 2026
Posted by: JarvisD
[This review was collected as part of a promotion.] Love my unit and the features. Couldn’t be happier with my purchase
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 10, 2026
Hi, JarvisD! Thank you for sharing your feedback on your Frigidaire appliance. We’re thrilled to hear that you love your new unit and all of its features.
It’s wonderful to know you’re so happy with your purchase. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
It’s wonderful to know you’re so happy with your purchase. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good buy
on July 8, 2026
Posted by: mjody3
[This review was collected as part of a promotion.] Love the sleek look. Very spacious. Loads of ice.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 9, 2026
Hello Mjody3! Thank you for sharing your feedback with us! We’re happy to hear that you’re enjoying the sleek look, spacious design, and ice-making performance of your Frigidaire appliance. It’s great to know that your purchase has been a good fit for your needs.
We appreciate you choosing Frigidaire and taking the time to share your experience. Your feedback is valuable and helps us continue to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you choosing Frigidaire and taking the time to share your experience. Your feedback is valuable and helps us continue to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very good freezer
on July 6, 2026
Posted by: LMS123
[This review was collected as part of a promotion.] Freezer is great! Good size! My only comment is that I also bought the matching refrigerator and the doors squeaks when closing it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2026
Hi LMS123!
Thank you for taking the time to share your feedback about your Frigidaire freezer. We're delighted to hear that you are enjoying its size and performance.
We also appreciate you sharing your comment regarding the refrigerator door squeaking. Feedback like yours is important and helps us continue improving our products and the overall customer experience.
Thank you for choosing Frigidaire for your home. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire freezer. We're delighted to hear that you are enjoying its size and performance.
We also appreciate you sharing your comment regarding the refrigerator door squeaking. Feedback like yours is important and helps us continue improving our products and the overall customer experience.
Thank you for choosing Frigidaire for your home. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Total Piece of Junk
on June 30, 2026
Posted by: ssmk44
Do not buy this piece of junk. We have had two mother board replacements and this refrigerator has iced up, gone into demo mode, shut down, goes into beeping mode on any power outage and does not reset, and has ruined numerous refrigerator full of food! It is only 2.5 years old and has caused us more upset, time, money and grief. And the same goes for the matching freezer which has had to be totally replaced once.
Meanwhile, while I type this our 35 year old refrigerator is holding our food while we wait for a repairman.
Save yourself, it’s too late for us.
Save yourself, it’s too late for us.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2026
Hi there, thank you for sharing your feedback. We're truly sorry to hear about the repeated issues you've experienced with your refrigerator and the inconvenience, food loss, and frustration this has caused. We understand how disappointing it is to encounter ongoing performance concerns, especially after multiple repairs and a replacement of the matching freezer.
We'd like the opportunity to review your situation further. Please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your case and discuss the available options.
— Reed
We'd like the opportunity to review your situation further. Please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your case and discuss the available options.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Column Refrigerator
on June 29, 2026
Posted by: John from Warrenton
[This review was collected as part of a promotion.] The 19 cf column looks great with the refrigerator in our remodeled kitchen. With the trim kit it resembles the subzero units at a fraction of the price. My wife likes the shelving and drawer arrangements. The ice maker works well. We are pleased with this purchase.
Response from frigidaire.comBy Chris, Online Outreach Specialist, June 29, 2026
Hi, Valued Customer!
Thank you for your 5-star review! We're delighted to hear that the 19 cu. ft. column fits beautifully into your remodeled kitchen and that you're pleased with its design and value. It's great to know the shelving, drawer arrangement, and ice maker are all working well for you. We truly appreciate your support and are glad this purchase has been a great addition to your home!
If you have any questions or need assistance in the future, our Customer Care team is here to help. Please connect with us via Live Chat through Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET.
Best regards,
Christian
Thank you for your 5-star review! We're delighted to hear that the 19 cu. ft. column fits beautifully into your remodeled kitchen and that you're pleased with its design and value. It's great to know the shelving, drawer arrangement, and ice maker are all working well for you. We truly appreciate your support and are glad this purchase has been a great addition to your home!
If you have any questions or need assistance in the future, our Customer Care team is here to help. Please connect with us via Live Chat through Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. ET.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased
on June 29, 2026
Posted by: Timinator58
[This review was collected as part of a promotion.] Overall functionality is great. Could have used more detailed instructions with appliance but found on internet.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2026
Hi there, thank you for sharing your feedback! We're glad to hear that you're pleased with the overall functionality of your single-door refrigerator. We also appreciate your suggestion regarding more detailed instructions and are happy you were able to find the information you needed online.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com