Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,412 Reviews)
Rating breakdown 2,412 reviews
5 Stars
1,805
4 Stars
326
3 Stars
98
2 Stars
62
1 Star
121
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
4
So far so good!
on August 28, 2026
Posted by: Vock
[This review was collected as part of a promotion.] This is our second of this model. The first never did cool correctly and had to be replaced. So far this one cools very well
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 28, 2026
Hello Vock!
Thank you for taking the time to share your feedback about your Frigidaire 19 Cu. Ft. Single-Door Refrigerator, model FPRU19F8WF. We’re pleased to hear that your replacement refrigerator is cooling well and meeting your expectations so far.
We understand how important reliable cooling is, especially after your experience with your previous unit. We truly appreciate you giving Frigidaire another opportunity and hope your new refrigerator continues to provide consistent cooling and dependable performance for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 19 Cu. Ft. Single-Door Refrigerator, model FPRU19F8WF. We’re pleased to hear that your replacement refrigerator is cooling well and meeting your expectations so far.
We understand how important reliable cooling is, especially after your experience with your previous unit. We truly appreciate you giving Frigidaire another opportunity and hope your new refrigerator continues to provide consistent cooling and dependable performance for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Second time owning these
on August 21, 2026
Posted by: RyanDW
[This review was collected as part of a promotion.] We had these column fridge and freezers for many years before at our last house and bought them new again for our new house. They have been great
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 25, 2026
Good day, RyanDW! Thank you so much for sharing your experience! We’re thrilled to hear that you’ve chosen Frigidaire column refrigerators and freezers for a second time. It means so much to know that they served you well in your previous home and that you trusted them enough to purchase them again for your new house. We truly appreciate your continued confidence in Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome freezer
on August 20, 2026
Posted by: NorthwoodsWi
[This review was collected as part of a promotion.] I love our new freezer. So easy to organize and find things.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 24, 2026
Hi there. Thank you for sharing your feedback! We’re delighted to hear that you love your new Frigidaire freezer and that its design makes it easy to organize and find everything you need. We appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 18, 2026
Posted by: Tami11
[This review was collected as part of a promotion.] I would rate it a 5 but the shelves are a bit more shallow than we’re used to
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 19, 2026
Hi, Tami11!
Thank you for your 4-star rating and thoughtful feedback! We're glad to hear you're enjoying your Frigidaire 19 Cu. Ft. Single-Door Refrigerator. We appreciate your note about the shelf depth and understand how that can affect storage preferences. Your feedback is valuable and will be shared with our product team as we continue working to improve our appliances. Thank you for choosing Frigidaire!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for your 4-star rating and thoughtful feedback! We're glad to hear you're enjoying your Frigidaire 19 Cu. Ft. Single-Door Refrigerator. We appreciate your note about the shelf depth and understand how that can affect storage preferences. Your feedback is valuable and will be shared with our product team as we continue working to improve our appliances. Thank you for choosing Frigidaire!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek look and ample storage
on August 14, 2026
Posted by: Sydmom
[This review was collected as part of a promotion.] Looks sleek, plenty of ice storage and love the space for storage
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2026
Hi there. Thank you for the great feedback! We’re thrilled to hear that you’re enjoying the sleek look, generous ice storage, and spacious interior of your Frigidaire refrigerator. It’s wonderful to know the storage capacity is working well for your needs. We truly appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very good product
on August 12, 2026
Posted by: Mr Fridges
Very good product
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi Mr Fridges!
Thank you for taking the time to share your feedback about your single-door refrigerator! We’re glad to hear that you’re enjoying your product and that it has met your expectations. Since your comments are positive, we’d also encourage you to revisit your 2-star rating and consider updating it to 5 stars to better reflect your experience. 😊
If you ever need assistance in the future, we’re always happy to help! You can join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can!
— Patrick
Thank you for taking the time to share your feedback about your single-door refrigerator! We’re glad to hear that you’re enjoying your product and that it has met your expectations. Since your comments are positive, we’d also encourage you to revisit your 2-star rating and consider updating it to 5 stars to better reflect your experience. 😊
If you ever need assistance in the future, we’re always happy to help! You can join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can!
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible Quality Units
on August 11, 2026
Posted by: krish04
The look and functionality of these units are great. The execution on the manufacturing of the units is not so great. Buyer beware. I am 5 years in on my set and I am now having to replace the freezer. My kitchen was built around these units, so switching to another brand would be quite the undertaking. The ice maker went first, then it was followed by a seal system leak which was causing the evaporator coil to freeze up. Once again, buyer beware. I would recommend choosing a different option so you aren't stuck like I am.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 14, 2026
Hello there, Krish04! Thank you for sharing your feedback and ratings with us! We’re very sorry to hear about your experience with your appliance set. We understand how frustrating it must be to encounter issues with the ice maker and then a seal system leak and evaporator coil freezing after five years, especially when your kitchen was designed around these units and replacing one creates an added challenge. While we’re glad to hear you’ve been pleased with the look and functionality, we sincerely regret that the reliability has not met your expectations. We appreciate you taking the time to share such detailed feedback and understand your concerns.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
19 cu fr single door
on August 10, 2026
Posted by: ClMonique
[This review was collected as part of a promotion.] I love how spacious my side by side fridge is.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 12, 2026
Hi there. Thank you for the wonderful feedback! We’re thrilled to hear that you’re loving the spacious design of your Frigidaire side-by-side refrigerator. We appreciate you choosing Frigidaire and hope you continue enjoying all the room it has to offer!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com