Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,612
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
just what I wanted
on May 5, 2023
Posted by: Bill Q
[This review was collected as part of a promotion.] this duo performs well and makes the kitchen.
the design is minimalist and substantial. It makes the kitchen.
Opening the doors for ice and water is well worth the like prefer the absence of exterior chaos.
a great value overall and very attractive.
the trim kit is back ordered, but it looks still looks good.
it is well organised and functions well.
I’d buy it again.
the design is minimalist and substantial. It makes the kitchen.
Opening the doors for ice and water is well worth the like prefer the absence of exterior chaos.
a great value overall and very attractive.
the trim kit is back ordered, but it looks still looks good.
it is well organised and functions well.
I’d buy it again.
Written by a customer while visiting frigidaire.com
Customer Rating
1
DO NOT BUY
on May 13, 2023
Posted by: jlefrere
Stay away from this refrigerator. Within in 1 year the compressor and condenser had to be replaced and now it’s making extremely loud noises. And yes I understand fridge can sometimes hum or whirl but this noise is irritating and obnoxious.
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 15, 2023
Hello jlefrere14,
Oh no! We saddened to hear that this has been your experience after replacing the compressor and condenser. We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue in terms of the loud noise that you're experiencing. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Oh no! We saddened to hear that this has been your experience after replacing the compressor and condenser. We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue in terms of the loud noise that you're experiencing. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on October 16, 2023
Posted by: Rjpjrcpa
[This review was collected as part of a promotion.] I absolutely love this fridge!!! From the internal drinking water dispenser to the incredibly bright lights inside and fantastic storage inside. !
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice maker
on November 30, 2023
Posted by: Reeves190
[This review was collected as part of a promotion.] Ice maker problems. We purchased this freezer 14 months ago. The ice maker started having problems about 10 months after purchase. I thought it was just a glitch so I turned it off and back on. Yesterday I found a significant amount of water seeping from underneath the cabinets. Hopefully there is not major water damage to the hardwood floors and cabinets.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 4, 2023
We apologize that this has been your experience with your refrigerator for such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator EVER!
on December 29, 2023
Posted by: M and M s
[This review was collected as part of a promotion.] Love this refrigerator… it has the best amount of space as well as has a water dispenser. For a family of 6 this is the best investment ever!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Knocking Noise
on March 25, 2024
Posted by: Frustrated FreezerOwner
After owning freezer for 8 months it started making a knocking sound daily. Service has replaced three parts but it continues to make noise. Talking to help line in India is very frustrating!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 26, 2024
We would like to sincerely apologize that this has been your experience with your refrigerator, Andrew. Please know that this is never how we wanted your experience to be. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Based on our records, it appears that you've been in contact with our customer care team towards the resolution. If there is any additional assistance you may require, please do not hesitate to reconnect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Want to return if I can
on May 3, 2024
Posted by: Sjk286
[This review was collected as part of a promotion.] Brand new, leaking from day one. Damaging new floor.
Unable to use it until it's fixed bu tno fixed yet.
Purchased month april 3 . Not able to use it because it's not fixed yet.
Unable to use it until it's fixed bu tno fixed yet.
Purchased month april 3 . Not able to use it because it's not fixed yet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 6, 2024
Oh no, this is not the kind of experience we want you to have. We hope that you were assisted accordingly and that a resolution was provided in a timely manner. We do apologize for the trouble and inconvenience it has caused you. We're hoping we can make things better and that you'll give us another chance to earn your trust. We welcome criticism and are always willing to lend a hand in resolving any issue. If you need any assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator review.
on May 15, 2024
Posted by: Bigal2fly
[This review was collected as part of a promotion.] I designed my kitchen 6 years ago for the Frigidaire professional fridge/frezzer combo. I couldn't purchase them at that point but now that i have, they exceed all expectations. The clean, sleek, stainless design is amazing and the interior specs are perfect for my family of 4. This combo is legit. Thank you!
Written by a customer while visiting frigidaire.com