Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Gorgeous Fridge/Freezer combo!
on April 2, 2024
Posted by: Aprilbrtct
[This review was collected as part of a promotion.] Absolutely love my new fridge and freezer. Hidden filtered water dispenser is awesome. Has the look of expensive custom built in for a fraction of the price!
[This review was collected as part of a promotion.] Love this refrigerators style, everything you need with a clean appearance. Unfortunately I had to have the first one replaced in just the first 30 days. Makes me unsure about how long the replacement will last and if the freezer will be an issue. Worrying if your extremely expensive appliances will break every time you go in the refrigerator or freezer is making ownership stressful. I can only hope that the feeling goes away with each passing problem free month.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 1, 2024
Hello there. We're sorry you feel this way. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We are here if you ever need any help. Kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
[This review was collected as part of a promotion.] 12 years ago we purchased the same refrigerator and loved it. It die on Thanksgiving night after providing for the family. We purchased the same refrigerator only to find the interior had gone through a great redesign.
After owning freezer for 8 months it started making a knocking sound daily. Service has replaced three parts but it continues to make noise. Talking to help line in India is very frustrating!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, March 26, 2024
We would like to sincerely apologize that this has been your experience with your refrigerator, Andrew. Please know that this is never how we wanted your experience to be. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Based on our records, it appears that you've been in contact with our customer care team towards the resolution. If there is any additional assistance you may require, please do not hesitate to reconnect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
[This review was collected as part of a promotion.] Sleek looking fridge. Think counter width when purchasing...not necessarily deep. Nice drawer options for meats and cheeses along with produce. Depth of door shelves could be deeper and there could be one additional shelf in the refrigerator, which I will contact Frigidare to see if they sell a shelf part.