Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,153 Reviews)
Rating breakdown 2,153 reviews
5 Stars
1,612
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
on March 2, 2023
Posted by: LuckyLu21
[This review was collected as part of a promotion.] Hi
My name is Lucy. My husband and I purchased this fridge and minus the installation for the water which we haven’t been able to hook up yet, hopefully soon 🤞🤞
Other than that, we love it.
I hope it doesn’t automatically disqualify me because I am giving you a stellar review and we are big fans!
Love the shelves on the door. Love the vegetable bins. Love the spacious shelves!
And come on, look how good it looks in my kitchen, right?!!🥰
My name is Lucy. My husband and I purchased this fridge and minus the installation for the water which we haven’t been able to hook up yet, hopefully soon 🤞🤞
Other than that, we love it.
I hope it doesn’t automatically disqualify me because I am giving you a stellar review and we are big fans!
Love the shelves on the door. Love the vegetable bins. Love the spacious shelves!
And come on, look how good it looks in my kitchen, right?!!🥰
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don't buy
on April 1, 2023
Posted by: hatefrigidaire09
Garbage! I've had to buy 2 in 10 years...same with the freezer...they are built in so you have to replace with same garbage!
Response from frigidaire.comBy Rowena , Online Outreach Specialist, April 3, 2023
Dear Valued Customer! We're sorry to hear that you feel this way and would love to know what it is that you dislike about the refrigerator. Please be on a look out for an email so we can better help you with the issue surrounding your refrigerator.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Ice Maker Broken, Leaking water onto Floorboards.
on December 20, 2023
Posted by: Tina Leimbach
My warranty ended several weeks ago. My ice maker broke a few days ago and worse there seems to be water leaking onto my floorboards. I found another 1 star review with the same issue at 14 months of use.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 21, 2023
Hello! We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
1
I do not recommend you buy this freezer the icemaker line freezes up and Frigidaire has no solution to fix it the waterlines in the wall of the freezer and it cannot be repaired. Do not purchase this freezer.
on November 13, 2024
Posted by: Mem2328
Defective ice maker
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 14, 2024
Hello there. We're sorry to hear that you're having issues with your refrigerator. We understand that this is really important to your household. We have checked that we do not have any records of your unit, and we want to have this corrected and provide the best resolution we can offer. Please connect with us via live chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
the best refrigerator I could wish for!
on January 29, 2021
Posted by: nanseeface
[This review was collected as part of a promotion.] we have friends who bought this unit with a freezer unit to match. They were so happy with their purchase that we bought one for our renovated "new" house. Love, love it. We are building a house and are going to order this unit one again. It you are taller you will love this for easy organizing and placement of groceries!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 29, 2021
Hi, Nanseeface!
Thanks for reaching out with your feedback! We're glad you (and you friends with the pair) are enjoying your new fridge! It's a beautiful addition to any modern-style kitchen and ensures you'll never run out of storage space. Don't forget to check out the internal water dispenser; our sleekest design yet!
Best,
Ashton
Thanks for reaching out with your feedback! We're glad you (and you friends with the pair) are enjoying your new fridge! It's a beautiful addition to any modern-style kitchen and ensures you'll never run out of storage space. Don't forget to check out the internal water dispenser; our sleekest design yet!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the lights!
on June 3, 2021
Posted by: Pagehs
[This review was collected as part of a promotion.] We have been waiting for this appliance for 7 months. Our builder was unable to source it, so we found one ourselves. It’s wonderful! We like the shelves being a little more shallow than conventional refrigerators, and that with the nice, bright lighting ensures that you never have any “lost” food. It’s quiet, and the cold water feature works like a dream. A beautiful finish to our kitchen. Hopefully, it will run for many years.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , June 11, 2021
Hi there, Pagehs! We value your feedback. We’re glad to hear you are loving all the features of your new refrigerator. We’re confident it will bring your family joy for years to come. If you need anything, please know we are here to help! ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
1
This is a MESS
on July 3, 2021
Posted by: Boulder 2021
[This review was collected as part of a promotion.] Waited months for this column fridge. Finally received it...No crisper shelf, so no crisper! Plus, the internal cold water dispenser is plugged. Waiting on the crisper shelf and repairs to water system. Pay this much for a product you expect it to be right when delivered...No positive comments till the fridge is fixed!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, July 7, 2021
We want to thank you for being so patient while waiting on the delivery of your new appliances. We understand this did create a great inconvenience to you and your home. Please accept our apologies for the crisper shelf not being delivered with the refrigerator and the water line needs. Should these concerns not be resolved quickly, please reach out to us directly.
Our team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Our team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
New and doesn’t work
on July 18, 2021
Posted by: Unhappy and never again
We bought an entire kitchen of Frigidaire products. Just got new refrigerator and it doesn’t cool. And yep - we have to find someone to fix it. Do not buy. Also come dented and inside cracked
Response from frigidaire.comBy Kiara, Online Outreach Specialist, July 19, 2021
Hello there! Thank you for your review and welcome to the Frigidaire family. This is not the experience we want you to have with your new appliance. It appears that there may have been an issue with the transportation of the refrigerator which is causing these issues. I am sending you an email so that I can work with you to reach a resolution. Hopefully, you give us a chance to make things right. Best regards, Kiara
Written by a customer while visiting frigidaire.com