Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
3
Beeping due to sensor
on July 29, 2024
Posted by: GeraldT
[This review was collected as part of a promotion.] We love the refrigerator but a sensor that tells you the door is opening malfunctioned and we kept getting an annoying beep. We were told it’s common with this model. The company came out to fix it and this was only temporary. The are coming back this week hopefully the problem will be resolved. We purchased the same model 17 years ago never a problem fo 16 years. Hopefully this will be the case after they figure out the sensor
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2024
We want to thank you for sharing your feedback with us. We're sorry that you've been experiencing some troubles with your refrigerator. We want to make sure you have nothing but a positive experience with us going forward so if there's any additional assistance you may require, please do not hesitate to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
[This review was collected as part of a promotion.] Lighting is amazing, can see everything inside so clearly. Very quiet, cannot even hear the appliance when I am in the kitchen. Could not be more pleased
[This review was collected as part of a promotion.] After trying to find a freezer with stainless door (to match the rest of the appliances) Frigidaire came to the rescue and I had confidence in their product as I have owned Frigidaire products over the years. Love the lighting in the freezer and all the options with the adjustable shelving on the door.
[This review was collected as part of a promotion.] Love this freezer. Beautiful inside and out but also functional. Shallow depth so nothing gets lost.
Water from dispenser never gets cold. I've tried everything and it doesn't work.
Response from frigidaire.comBy Christi, Online Outreach Specialist, July 29, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Jax38. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
[This review was collected as part of a promotion.] This refrigerator is an excellent buy. It has Plenty of space and easy to access everything without digging into the back to see what you have. You won’t be disappointed!
[This review was collected as part of a promotion.] I thought I would miss the old refrigerator, but the new one is even better than I had anticipated. The changes made inside are awesome. Thank you for your quality product.