Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,155 Reviews)
Rating breakdown 2,155 reviews
5 Stars
1,613
4 Stars
288
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
2
Great unit but has issues
on May 23, 2021
Posted by: Tomo51
[This review was collected as part of a promotion.] Got the unit 3 weeks ago. Looks great and plenty of storage. Interior is well designed and lit. Issues are that under normal running it is not quiet and after 2 days it has started making a very loud rattle noise when the pump switches off. We hopefully have a service tech coming out to look at it soon so we will see if he can fix the rattle noise.
I would recommend to register the unit straight after purchase as I think that this helped me in getting a tech out quickly.
I would have given this a higher rating if it wasn't for the issue we had straight out of the box.
I would recommend to register the unit straight after purchase as I think that this helped me in getting a tech out quickly.
I would have given this a higher rating if it wasn't for the issue we had straight out of the box.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, May 26, 2021
Hello there Tomo51! It’s great to hear you love the design of your new freezer. We regret to hear about the noise issue that you are having with your unit so early on. Fortunately, it is awesome to know that we were able to get a technician out so soon to have your unit assessed. We have faith in our technicians that they will work with you to get this resolved. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great...but not what we originally ordered :(
on May 23, 2021
Posted by: KCLOR
[This review was collected as part of a promotion.] The refrigerator works great, has some nice features and is almost exactly what we wanted. However, we originally ordered the same refrigerator with the glass door and then 2 months after our order.....Frigidaire stopped making the glass door option. We were told that due to demand of this size and all refrigerator they couldn't keep up on production of both doors, so the glass door was discontinued. We are so disappointed. This refrigerator is specifically for our Butlers Pantry/Bar Area and just for beverages. The glass doors were key to our design and since our cabinets were custom made for the size of the refrigerator we had to take the solid door. It's a great fridge and works very well. We just really wanted the glass door. I'm really hoping maybe they decide to make the glass door again soon and it might be interchangeable and we could just order the glass door. Please Frigidaire?????
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's perfect!
on May 24, 2021
Posted by: Ukiegirl
[This review was collected as part of a promotion.] We love it. It fits all our needs, and we love the great features
Written by a customer while visiting frigidaire.com
Customer Rating
5
New design
on May 24, 2021
Posted by: Miller698
[This review was collected as part of a promotion.] We love the new look of the refrigerator and freezer appliances and the interior water dispenser. Well done.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value!
on May 25, 2021
Posted by: 06896
[This review was collected as part of a promotion.] Had the model before this one. Was time for up upgrade. Larger capacity. More features. Quieter operation.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, May 26, 2021
Hi, 06896! We always appreciate hearing from our loyal customers. We’re excited to learn you're enjoying your new refrigerator. Don’t forget to check out your model’s resource library should you have any questions or need tips on maintaining your unit (https://www.frigidaire.com/Owner-Center/Product-Support/FPRU19F8WF). Thanks again for making us part of your home! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value!
on May 25, 2021
Posted by: 06896
[This review was collected as part of a promotion.] Had the model before this one. Was time for up upgrade. Larger capacity. More features. Quieter operation.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , May 26, 2021
Hello, 06896! Thank you for your review. Wow! We are pleased to hear how happy you are with the added features of your freezer! Thank you for continuing to choose Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
spacious and good looking
on May 25, 2021
Posted by: Shaindy
[This review was collected as part of a promotion.] I bought this a month ago and I'm loving it. It meets all my expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Built-in Units
on May 26, 2021
Posted by: grimesprice
[This review was collected as part of a promotion.] bought Frigidaire Pro units to build in in 2009, then replaced new units 2021, still beautiful but problem as dimensions changed slightly.
Written by a customer while visiting frigidaire.com