Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Average customer rating
4.5
(2,188 Reviews)
Rating breakdown 2,188 reviews
5 Stars
1,637
4 Stars
293
3 Stars
92
2 Stars
59
1 Star
107
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless steel
Customer Rating
5
Frigidaire Review
on February 3, 2025
Posted by: AllieCatTX
[This review was collected as part of a promotion.] So far, we are pleased with the look and performance of our Frigidaire Side by Side Refrigerator / Freezer Units.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 19 cu ft freezer
on May 13, 2025
Posted by: New freezer mom
[This review was collected as part of a promotion.] This is the second Frigidaire freezer for me. The first one was great but only lasted 8 years. I was disappointed it did not last longer but the newer model is well designed and feels like more room than the older model. I will probably go ahead and buy the matching refrigerator since the older model is a little different.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 14, 2025
Hello there.Thank you for being a loyal Frigidaire customer and for sharing your experience. We understand your disappointment that your previous freezer lasted only 8 years, and we truly appreciate you giving us another chance with your recent purchase.
It’s great to hear that the new model feels more spacious and is working well for your needs. We’re especially glad you're considering the matching refrigerator, we design our products to complement each other both in form and function.
Your feedback means a lot to us, and we’re here if you ever have questions or need support, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to hear that the new model feels more spacious and is working well for your needs. We’re especially glad you're considering the matching refrigerator, we design our products to complement each other both in form and function.
Your feedback means a lot to us, and we’re here if you ever have questions or need support, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezerless Pro Refrigerator
on June 16, 2025
Posted by: Josh42
[This review was collected as part of a promotion.] Had my previous unit for 18 years and still works. Just wanted to upgrade to the newer model. So far it’s great.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 16, 2025
Thank you for your loyalty and for choosing Frigidaire again! We’re thrilled to hear your previous unit served you well for 18 years and that you're enjoying the new model so far.
If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great new features!
on February 8, 2021
Posted by: Charlotte 2021
[This review was collected as part of a promotion.] We recently upgraded from the older model to this new model. This thing is a beast in such a good way! Things to love: 1) looks amazing 2) drawers galore 3) enough room for family of 7, 4) ice maker is on the bottom and comes with scoop. I love this change because the ice maker took up prime real estate at the top on the old model.
(click to see the video)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great storage and double the ice
on March 2, 2021
Posted by: mere2021
The storage in this freezer is awesome. There are double ice drawers that can be used for ice or storage and all of the door shelving is moveable. It is a great addition to our kitchen, especially as we look forward to being able to entertain again!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer with so much storage
on March 24, 2021
Posted by: Ckummer15
[This review was collected as part of a promotion.] We just upgraded to the new “tall twins” in our kitchen. We have had the previous set for almost 4 years and have loved it and were just as excited to get the updated version. This fridge/freezer combo is unbeatable for storage and a show stopper when people come to our house. Everyone comments on how amazing it looks and the storage capacity. We have three small boys now, but I know as they grow we will be so grateful to have this space to store all the food to feed three hungry boys constantly. A few features that I love are the filtered water dispenser in the fridge, the soft freeze drawer in the freezer, and the ice maker with double bins to store extra ice. It’s so great for entertaining to be able to have all that ice.
The only disappointment I had is in comparison to the old model. The old model had significantly more storage solutions that aren’t an option with this new model. The freezer had 3 separate storage drawers and a fold out drawer in the door. This was clutch for organization. The fridge has the same amount of drawers but the bottom one previously was much larger with bucket inserts that were amazing for separating your fruits and veggies and also the storage solutions in the door have changed. Previously they were wider and could fit 2 rows of condiments in each, while these are less interchangeable and much slimmer. It also previously had fold out drawers in the door that I loved and are no longer an option. These complaints are only a negative when I am comparing them to the old model of this fridge. In comparison to any other fridge I have owned, this is still far superior.
(click to see the video)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and Functional!
on April 9, 2021
Posted by: DM3JAM
We got the refrigerator and freezer (twins) set about a week ago and absolutely love it. You'll have to forgive the fact that we don't have a lot in our freezer yet because it's only been a few days, but I had to go ahead and share a review for anyone else considering these for their kitchen. TL;DR? Buy them and thank me later!
First, they are gorgeous in our new kitchen. (We're about 90% done with a complete kitchen remodel.) Even though we've only had them a week, every single friend that has walked into our kitchen over that time immediately first comments on the Twins. They make a heck of a visual statement in the room. Beautiful design, clean lines, perfect fit with the trim kit. They are beautiful.
Second, you can tell they are built to last. The doors have an amazingly strong/sturdy feel when you open them. (A neighbor commented on this specifically yesterday.)
Third, there are great features throughout the unit. The settings are a digital touch configuration that disappears until you touch them (see video). The soft freeze drawer ACTUALLY WORKS perfectly. We have four kids and have a regular "ice cream" night where we scoop ice cream flavors and have tons of toppings options. Normally, we have to leave the ice cream out for 10-15 minutes before you can even think about scooping it out. We pulled the ice cream out on our 3rd night with the freezer and it scooped perfectly and immediately! There are tons of configuration options for the door shelves both in terms of height and dividers across each shelf (see video). The ice drawer actually slides out and comes with a scoop, which is nice because I have 4 kids and they all had to use their grubby hands to grab ice in our old unit. And there's a ton of space, as you can see by how empty ours looks despite the multiple boxes of family sized frozen waffles. (Did I mention we're in the middle of a long remodel?!) :)
We're glad these capped off our new kitchen. Best decision ever!
(click to see the video)
Response from frigidaire.comBy Derrick, Online Outreach Specialist, April 13, 2021
Hello, DM3JAM. We love hearing how much you’re enjoying your new appliances! We’re over the moon to learn how much you’re loving the great features and design of the “twins”. We work hard every day to make sure owners like you have everything you need. Don’t hesitate to reach out via Live Chat if you need anything. Thanks again for making us part of your household! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks good, a lot of room
on April 26, 2021
Posted by: Vernh101127455
[This review was collected as part of a promotion.] We waited a very long time for this Freezer. It took about a year for us to get it. Freezer seems to work very well. There’s a lot of space inside your freezer. It feels like runs quietly well. Feels like it makes us a little on the slower side but since I am at your freezer to meet us for a while I may just be expecting too much. My son has already scratched it by dragging a magnetic across the surface (was driving a car across the freezer door) so disappointed there. I don’t know if that was because the outside material softer than normal.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, April 27, 2021
Hi, Vernh101127455. We always like to see our owners happy. We’re so excited to hear your new freezer is fitting into your home so well. Thanks again for being part of the Frigidaire family. -Derrick
Written by a customer while visiting frigidaire.com