Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.5
(2,154 Reviews)
Rating breakdown 2,154 reviews
5 Stars
1,613
4 Stars
287
3 Stars
89
2 Stars
59
1 Star
106
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Great freezer with so much storage
on March 24, 2021
Posted by: Ckummer15
[This review was collected as part of a promotion.] We just upgraded to the new “tall twins” in our kitchen. We have had the previous set for almost 4 years and have loved it and were just as excited to get the updated version. This fridge/freezer combo is unbeatable for storage and a show stopper when people come to our house. Everyone comments on how amazing it looks and the storage capacity. We have three small boys now, but I know as they grow we will be so grateful to have this space to store all the food to feed three hungry boys constantly. A few features that I love are the filtered water dispenser in the fridge, the soft freeze drawer in the freezer, and the ice maker with double bins to store extra ice. It’s so great for entertaining to be able to have all that ice.
The only disappointment I had is in comparison to the old model. The old model had significantly more storage solutions that aren’t an option with this new model. The freezer had 3 separate storage drawers and a fold out drawer in the door. This was clutch for organization. The fridge has the same amount of drawers but the bottom one previously was much larger with bucket inserts that were amazing for separating your fruits and veggies and also the storage solutions in the door have changed. Previously they were wider and could fit 2 rows of condiments in each, while these are less interchangeable and much slimmer. It also previously had fold out drawers in the door that I loved and are no longer an option. These complaints are only a negative when I am comparing them to the old model of this fridge. In comparison to any other fridge I have owned, this is still far superior.
(click to see the video)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and Functional!
on April 9, 2021
Posted by: DM3JAM
We got the refrigerator and freezer (twins) set about a week ago and absolutely love it. You'll have to forgive the fact that we don't have a lot in our freezer yet because it's only been a few days, but I had to go ahead and share a review for anyone else considering these for their kitchen. TL;DR? Buy them and thank me later!
First, they are gorgeous in our new kitchen. (We're about 90% done with a complete kitchen remodel.) Even though we've only had them a week, every single friend that has walked into our kitchen over that time immediately first comments on the Twins. They make a heck of a visual statement in the room. Beautiful design, clean lines, perfect fit with the trim kit. They are beautiful.
Second, you can tell they are built to last. The doors have an amazingly strong/sturdy feel when you open them. (A neighbor commented on this specifically yesterday.)
Third, there are great features throughout the unit. The settings are a digital touch configuration that disappears until you touch them (see video). The soft freeze drawer ACTUALLY WORKS perfectly. We have four kids and have a regular "ice cream" night where we scoop ice cream flavors and have tons of toppings options. Normally, we have to leave the ice cream out for 10-15 minutes before you can even think about scooping it out. We pulled the ice cream out on our 3rd night with the freezer and it scooped perfectly and immediately! There are tons of configuration options for the door shelves both in terms of height and dividers across each shelf (see video). The ice drawer actually slides out and comes with a scoop, which is nice because I have 4 kids and they all had to use their grubby hands to grab ice in our old unit. And there's a ton of space, as you can see by how empty ours looks despite the multiple boxes of family sized frozen waffles. (Did I mention we're in the middle of a long remodel?!) :)
We're glad these capped off our new kitchen. Best decision ever!
(click to see the video)
Response from frigidaire.comBy Derrick, Online Outreach Specialist, April 13, 2021
Hello, DM3JAM. We love hearing how much you’re enjoying your new appliances! We’re over the moon to learn how much you’re loving the great features and design of the “twins”. We work hard every day to make sure owners like you have everything you need. Don’t hesitate to reach out via Live Chat if you need anything. Thanks again for making us part of your household! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks good, a lot of room
on April 26, 2021
Posted by: Vernh101127455
[This review was collected as part of a promotion.] We waited a very long time for this Freezer. It took about a year for us to get it. Freezer seems to work very well. There’s a lot of space inside your freezer. It feels like runs quietly well. Feels like it makes us a little on the slower side but since I am at your freezer to meet us for a while I may just be expecting too much. My son has already scratched it by dragging a magnetic across the surface (was driving a car across the freezer door) so disappointed there. I don’t know if that was because the outside material softer than normal.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, April 27, 2021
Hi, Vernh101127455. We always like to see our owners happy. We’re so excited to hear your new freezer is fitting into your home so well. Thanks again for being part of the Frigidaire family. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Soft freeze
on May 1, 2021
Posted by: ShyW
[This review was collected as part of a promotion.] We absolutely love our new freezer. There is plenty of space for what we keep and the soft freezes drawer is a wonderful feature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek look
on May 2, 2021
Posted by: Dunn4850
[This review was collected as part of a promotion.] These were so hard to find due to covid but got the refrigerator & freezer to replace the older models that we purchased 15 years ago. They are beautiful. They are bigger than previous models & the added features are wonderful. Slide out shelves, the lighting, the door open alarm, water dispenser.....can’t say enough about this product for the price!! Frigidaire appliances have outdone themselves!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 5, 2021
Music to our ears Dunn4850! Thank you so much for your patience while waiting on this pair, we certainly did experience delays. Although the wait was unpleasant, we are delighted to learn that you are loving the new design so much. It's vital that we know if consumers are enjoying new designs or features and find them valuable.
Should you ever want to contact us the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Should you ever want to contact us the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious and attractive
on May 4, 2021
Posted by: Weesie125
[This review was collected as part of a promotion.] Love this fridge! It’s perfect for our active family and lifestyle. You can easily see the food that is in the fridge and it’s accessible. The water dispenser is an added bonus. With three growing boys in the house, this is a lifesaver!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 5, 2021
We love seeing our owners happy! Thank you for sharing your favorite features of the refrigerator and how it supports your busy family.
Should you ever need to reach us in the future, our team can be reached via Live Chat on our website or by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Should you ever need to reach us in the future, our team can be reached via Live Chat on our website or by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great refrigerator
on May 8, 2021
Posted by: StefMN
[This review was collected as part of a promotion.] Layout of fridge offers a TON of storage space. Built-in water dispenser is nice addition. Only negatives are the door is not weighted such that is closed on its own (have to push the door physically closed every time) and there is only one crisper drawer so fruits and vegetables are stored in the same drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So much space!
on May 11, 2021
Posted by: cas28
[This review was collected as part of a promotion.] We ordered this set in November of 2020, but because the old model was being discontinued and this model would be in production, we had to wait almost 6 months before we actually received them. It was definitely worth the wait! This looks beautiful in our kitchen and is a much talked about feature among guests. The space is unbelievable and the lighting stands out for sure. Another great feature is the built in water dispenser that can be pushed in to maintain that sleek look. I am so glad we were patient to receive this combo.
Written by a customer while visiting frigidaire.com